Certified Benz & Beemer - Service Center

My first time not using MB dealership for routine service. I had my reservations of not going to the dealership and using an alternative. I called and spoke to Morgan n service, he understood my conc service. I had my reservations of not going to the dealership and using an alternative. I called and spoke to Morgan n service, he understood my concerns and was patient and kind. He relieved my concerns and earned my respect and business! The added savings was also appreciated! I feel comfortable now with CBB and will bring my Benz there whenever service or repairs and needed! Morgan is truly an asset to CBB and should be acknowledged for his kindness and professionalism! More

Collin Moore in service has given me world class service since day one! Always pleasant, always calls and always has time to answer my questions but most importantly he always make sure my car is done to my since day one! Always pleasant, always calls and always has time to answer my questions but most importantly he always make sure my car is done to my satisfaction. Collin is a great asset to this dealership More

Really nice buying experience will certainly recommend it to friends and family that are in the market for a new ride or would like to try a new dealer to friends and family that are in the market for a new ride or would like to try a new dealer More

I like the customer service and follow up with appointments and especially the sales department after reviewing three vehicles appointments and especially the sales department after reviewing three vehicles More

Took our MB in for warranty service. Collin was great They let me know every step of the way what was being done and when it would be ready. They let me know every step of the way what was being done and when it would be ready. More

Overall, everything was very good. Everyone was very friendly and professional. Ride service is greatly appreciated. Appreciate pointing out issues but no pressure to deal with immediately, and limited friendly and professional. Ride service is greatly appreciated. Appreciate pointing out issues but no pressure to deal with immediately, and limited up-selling. In 3 years I have always had a good experience with Certified Benz & Beemer. More

This dealer was an absolute angel, Garet's help was out of this world and he went up and beyond just for his customer. of this world and he went up and beyond just for his customer. More

I have been helped by Colin several times and he is very personable and efficient. He makes the experience painless and quick! personable and efficient. He makes the experience painless and quick! More

Service Manager, Morgan is just always amazing. Whether he is booking your appointment or explaining repair options. Morgan is always providing excellent service and care. he is booking your appointment or explaining repair options. Morgan is always providing excellent service and care. More

Collin went out of his way to work me in under difficult circumstances, needing a full inspection on a Saturday with no appointment. This was all while visiting from out of state and needing to return home circumstances, needing a full inspection on a Saturday with no appointment. This was all while visiting from out of state and needing to return home due to local obligations. Not only was he able to help with completing the inspection, walking me through all findings (which were requested as a second opinion vs the local BMW dealer inspection same week), but also identify an important miss that could have proven costly on my return trip. All of this, in addition to knocking out one of my service package oil changes, helped my family and I out tremendously. Cant thank him, and the entire team at CBB enough for helping me out if a jam! More