Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,578 Reviews of Certified Benz & Beemer - Service Center
Service writer Marcus was great! He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going f He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going forward. The facility was very clean. We definitely will continue to service the car here. More
Brian Sullivan in services is one of the best things at certified Benz And Beemer. certified Benz And Beemer. More
Marcus got my tires replaced in one day. Got me back on road before the holiday. Great job Got me back on road before the holiday. Great job More
The Service Staff at CBB has always kept their word regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. More
I’ve worked with Brian many times and he’s always extremely helpful, transparent and straight forward. extremely helpful, transparent and straight forward. More
Service is not cheap but it is excellent. My service advisor communicates well and the video of the car is greatly appreciated. My service advisor communicates well and the video of the car is greatly appreciated. More
My first experience with the service department was excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and p excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and professionalism. More
Took my car in for service for warranty claim through a third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone wi third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone with Brian who took care of me from the moment I called and assured me, everything would be taken care of. I got continuous updates on my car and it was fixed in less than a week. certified Benz And Beamer diagnosed the car correctly and all repairs were paid for through warranty. Brian is a man of his word and I highly recommend this service dept. Thank you for the excellent job and outstanding customer service. I will 100% be back in the future with any car problems. More
They were amazing. Gave me a free service because of a misunderstanding and a ride.Wow! Gave me a free service because of a misunderstanding and a ride.Wow! More