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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,563 Reviews
Call Service Center (888) 553-7071

1,563 Reviews of Certified Benz & Beemer - Service Center

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October 25, 2024

As always you provided great service and kept me informed from start to finish. The service advisor was very good at providing great information. Thank you 😊 🙏 More

by Ceirecon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Certified Benz & Beemer responded

Dear Ceirecon: You are very welcome and thank you for your continued support. We are glad that Bryan and the CBB team in the Service Department continue to provided you with excellent customer service. Please let us know when we can ever assist you again.

October 24, 2024

Brian and Steven really know what they are doing. My mini was taken care of for items that 2 dealer service departments didn't fix. They fair in their estimates and I will be a customer of theirs as More

by Ter.heaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Certified Benz & Beemer responded

Dear Ter.heaps: We cannot thank you enough for listening to your friend and coming to Certified Benz & Beemer to have your car serviced. It's great that you appreciated our fair prices as well as the awesome customer service that Bryan and Steve provided for you in our Service Department. Your kind words and support mean so much to us. Please let us know when we can ever assist you again.

October 24, 2024

Everything service are worth everything. Thank you Bryan for everything and thank you till now for sticking with me. More

by Patrick Shema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Bryan are my legends
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Oct 26, 2024 -

Certified Benz & Beemer responded

Dear Patrick Shema: On behalf of Bryan and Certified Benz & Beemer, you are most certainly welcome! We are grateful for your very kind words and support. Please let us know when we can ever assist you again in the future.

October 15, 2024

This dealership rocks and can’t really beat their prices, customer service, and support. 10/10 will come back! More

by emartinezbiz93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke
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Oct 17, 2024 -

Certified Benz & Beemer responded

Dear emartinezbiz93: We really appreciate your 10/10 rating! Thanks for letting our customers know about our excellent prices as well as outstanding work in our Service Department. We are grateful for your kind words and support. We look forward to being there for you in the future,

October 13, 2024

Great service, professional environment, very efficient, Bryan service advisor a great guy. I would recommend. More

by Duranmando89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Durnamando89: We really appreciate you sharing about the great customer service you received from Bryan and our Service Department. We really appreciate your support as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.

October 11, 2024

I decided to take a chance on Certified Benz & Beemer after living in Phoenix for 6 years, and I am so happy I did! Travis and Brian were so resourceful and made sure that I got the best parts for my VW More

by Shanan Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Shanah: We really appreciate your 5 Star review! Thanks so much for letting our customers know how well you were treated in our Service Department! We are glad that Bryan and Travis were so quick and helpful. We are grateful for your business and excited that you will be returning again in the future.

October 10, 2024

Had my X5 serviced and brake fluid flushed. Everything was performed on-time and personal service was very solid. More

by Jay W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Certified Benz & Beemer responded

Dear Jay: Thanks for sharing your positive feedback with your recent servicing of your BMW with our Service Department. We really appreciate the opportunity to serve you and look forward to being there for you in the future.

October 09, 2024

Good people. Good work. Good price.. I will use them for all my auto repairs. More

by mcconahay.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Certified Benz & Beemer responded

Dear mcconahay.mike: Your review is more than Good! We really appreciate you sharing your positive feedback regarding Bryan and our Service Department. Thanks for your business and we look forward to being there for you in the future.

October 06, 2024

Bryan was fantastic! He listened to my concerns, diligently researched the issue, walked me through solutions, and even washed my car! He gave me exemplary customer servi More

by Apryljames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Certified Benz & Beemer responded

Dear Apryljames: On behalf of Bryan and CBB, you are very welcome! Thanks so much for sharing how well Bryan listened and helped to find the solutions to your car's problems. We are every so grateful for customers like yourself. Please let us know when we can ever assist you again in the future.

September 27, 2024

People make a difference in customer service and Bryan Sullivan is one of the Good Guys! More

by hoot.crisp0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Chris: We agree! Bryan is definitely one of the GOOD GUYS! Thanks for taking the time to share your positive feedback with us! We are grateful for your business and look forward to being there for you in the future.

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