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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,611 Reviews

1,611 Reviews of Certified Benz & Beemer - Service Center

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February 27, 2025

Hands down the best service department in the valley. Marcus Andrews is professional, kind and very through and detailed when explaining the issues and the path forward to getting me back on the road. Th More

by ljmadrid56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thank you so much for sharing your high praise regarding Marcus and the CBB Service Department. We are grateful for your support and look forward to being there for you in the future.

February 26, 2025

Above & beyond always hands down I'll be taking both cars there from here on out thanks guys More

by Dishon2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear Dishon2012: You are very welcome and thank you for letting our customers know that our Service Department goes above and beyond to assist with your BMW maintenance needs. We are grateful for your business and look forward to being there for you in the future.

February 20, 2025

Took my vehicle in for service and unfortunately the service team did not complete the full spectrum of work. When I contacted them back they told me just bring the vehicle back in. I live 45 minutes aw More

by kvincecaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

kvincecaddy responded

Dale, Thank you again for making sure my concerns were taken care of. Appreciate the quality and service you have provided.

February 19, 2025

Bill Anderson- our service guy was the best. Friendly, responsive, and quick to give quotes and get the job done on our Mercedes. We had a fantastic experience!! Bill was so helpful and we felt More

by Kimifinlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Certified Benz & Beemer responded

Dear Kimi and Mark: You are very welcome and thanks so much for sharing your compliments of Bill's outstanding customer service. We are delighted that Bill and the Service team were so friendly and helpful when you brought in your Mercedes-Benz. We are grateful for your support and look forward to being there for you in the future.

February 16, 2025

Good prices, good communication and my car got fixed in the appropriate time, would recommend. More

by Aamaryjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Feb 17, 2025 -

Certified Benz & Beemer responded

Dear Aamaryjones: Thanks so much for sharing your positive feedback on your experience with our Service Department. We are glad you liked our 5 Star customer service and that you recommend CBB to others. Please let us know when we can ever assist you again in the future.

February 15, 2025

Just because of Marcus in service I will get another car there. Very good experience. More

by Mrz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear Mrz22: We really appreciate you sharing how well Marcus treated you in our Service Department. Your kind words and support mean so much to us. We look forward to being there for you in the future.

February 14, 2025

Top notch service as usual when getting your vehicle services at Certified Benz and Beemer! More

by Lesleigh.campise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale , Bryan Sullivan
Feb 14, 2025 -

Certified Benz & Beemer responded

Dear Lesleigh.campise: We love to hear from our repeat customers! Thanks for sharing about your 5 Star experience with our Service Department. We are grateful for your continued support. Please let us know when we can have the pleasure of assisting you again.

February 12, 2025

Always Professional and Courteous. Have only encountered wonderful experiances and dealings with this dealership (Smile) More

by hmmm001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Certified Benz & Beemer responded

Dear hmmmm001: We love to hear from our repeat customers! Thanks so much for sharing your positive feedback regarding Steve and our Service Department. We really appreciate your continued support and look forward to being there for you in the future.

February 11, 2025

Probably the best dealership I've ever ever worked with. All around. I'm a radiologist and have one of the highest end Mercedes race cars there is. David in service and Steven the foreman especially have he More

by Babootycall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
Feb 11, 2025 -

Certified Benz & Beemer responded

Dear Babootycall: WHOA! We love the A++++ rating! Thanks for letting our customers know how well David and Steve in our Service Department treated you and your Mercedes race car. Your high praise and support mean so much for us! Please let us know when we can ever assist you again.

February 08, 2025

CBB has always taken amazing care of me and my Mercedes! From the moment I purchased the car there until now I have done routine service and been helped my many wonderful team members. Recently they went ab More

by Kayla92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Feb 10, 2025 -

Certified Benz & Beemer responded

Dear Kayla92: You are so very welcome and thank you for your continued support! We are glad that Jocely and the CBB team were able to help you with your recent service on your Mercedes. It's great that you are a Customer For Life and, as such, we will strive to provide you with 5 Star customer service on your future visits.