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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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December 16, 2021

I went to the dealership for my first service on my Porsche Macan S. My service advisor was Richard Roberts. He and his staff were outstanding. The best customer service and care for my vehicle. He More

by peggielois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 16, 2021 -

Certified Benz & Beemer responded

Dear peggielois: We love your wonderful review too! We really appreciate you taking the time to let our customers know about how well you were treated by Rich and our team in the CBB Service Department. Thanks so much for your very kind words and support! Please do not hesitate to let us know when we can ever assist you again.

December 08, 2021

I have purchased 3 cars from this dealership from the same salesman. They're the best. I've had my vehicles serviced by their service department and they're amazing. The customer service I've received h More

by shondahines28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 10, 2021 -

Certified Benz & Beemer responded

Dear shondahines28: Whoa! We cannot thank you enough for your continued faith and confidence in both our Sales and Service Departments! Your kind words are much appreciated and we look forward to providing you with 5 Star service with all of your future automotive needs.

December 08, 2021

Que was amazing from start to finish! He was patient with me walked me through every step of the process from start to finish. He made this the best car buying experience I have ever had! That is saying alo More

by Blair.cross84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Certified Benz & Beemer responded

Dear Blair.cross84: You are very welcome! It is our mission at CBB to provide our customers with the best car buying experience that they have ever had so we are glad to hear that Que was able to deliver on that for you. It's great that he helped make your online purchase so easy too. Thanks so much for choosing CBB and we hope to have the pleasure of working with you again.

November 30, 2021

Bryan is the BEST service rep ive ever dealt with in my life ! Fast friendly service ! You can tell he truly cares about taking care of his customers ! Thank you Bryan ! More

by Slanginsound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Nov 30, 2021 -

Certified Benz & Beemer responded

Dear Slanginsound: On behalf of Bryan and CBB, you are certainly welcome! Thanks for sharing about the fast and friendly customer service that Bryan has provided for you in our Service Department. We appreciate your business and look forward to helping you again in the future.

November 05, 2021

Service advisor Morgan is very kind and friendly. Has all his paper work ready when you arrive for your maintenance service. More

by Junebugn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Nov 07, 2021 -

Certified Benz & Beemer responded

Dear Junebugn: We really appreciate your kind compliments of Morgan in our Service Department. Thanks for the kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

November 04, 2021

Awesome support and service. Collin was reliable and honest. We have no problem using the dealership in the future. More

by Albrechtbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 04, 2021 -

Certified Benz & Beemer responded

Dear Albrechtbryant: Thanks so much for the 5 Star review! We are glad that Collin made your visit to our Service Department such a good one. We are grateful for your business and look forward to helping you again in the future.

November 04, 2021

Colin was awesome, very nice and very professional. Got me checked in very quickly and set up a shuttle to give me a ride home. He always make sure my care looks better than when I brought it in More

by Alan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 07, 2021 -

Certified Benz & Beemer responded

Dear Alan M: Thanks for sharing your compliments of Collin's awesome customer service. We are glad that he helped make your recent visit to our Service Department such a good one. We really appreciate your business and look forward to providing you with a similar high quality experience on your next visit.

October 30, 2021

Hector was excellent in his service and then follow up along with the service department was very good to work with dealing with issues or I should say one issue. I would go back and deal with those folks More

by 4uranch0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quintana
Oct 31, 2021 -

Certified Benz & Beemer responded

Dear 4uranch0001: You are very welcome and thanks so much for your kind words and support. We are glad that Hector was able to provide you with excellent customer service both during and after your purchase. We look forward to the opportunity to assist you again in the future.

October 26, 2021

Purchased my truck from CBB. Collin has been very good with communicating any time I’ve had a question or problem. 👍 More

by Jose ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 27, 2021 -

Certified Benz & Beemer responded

Dear Jose: We really appreciate your 5 Star review! Thanks for sharing how well Collin has communicated with you when you bring your truck in for service. We are grateful for your business and look forward to helping you again in the future.

October 20, 2021

Great customer service, very friendly, and efficient. Best dealership and service combo in the valley. More

by aprilborum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Collin Moore, Morgan McLeod
Oct 21, 2021 -

Certified Benz & Beemer responded

Dear aprilborum: We really love your 5 Star review! Thanks for sharing with our customers about our great customer service. We are grateful for your business and look forward to the pleasure of helping you again.

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