Certified Benz & Beemer - Service Center

I purchased a 3 series from this dealership 2 years ago and it was one of those experiences where it was so easy I assumed at some point I'd find out I'd been "had." I am a young female who knows little ab and it was one of those experiences where it was so easy I assumed at some point I'd find out I'd been "had." I am a young female who knows little about cars, and my experience purchasing this vehicle was great. I wasn't pressured, I got a fair deal on my trade in and a good price on the new car, good financing, and an easy process overall with people who were more than willing to take time to explain whatever I had questions about. While I had a great experience purchasing my car, the real reason I will be a repeat customer of this dealership is because of the service team. Bryan has patiently answered a barrage of questions from me and has always given me an honest opinion and a fair quote on services that are needed. I've taken my car into CBB to check out service lights, or reset my oil change reminder, or ask questions about quotes I'd received from other mechanics... and they've handled these as a courtesy to me, the customer (while the "big box" dealerships, who treat you as invisible unless you're looking to buy a car, were quoting me $90 to do the same thing). These guys repeatedly demonstrate that CBB operates with honesty and integrity, and that they care about creating lifetime customers. I love my 3 series and when I want to trade up in a couple of years (and I will, I love driving a BMW), I won't be going to BMW of North Scottsdale, I will be going to Certified Benz and Beemer. More

I have purchased two cars from Benz and Beemer in a year. I loved my buying experience both times. The service department is the best. Stacey and Bryan always give me excellent and honest service. This deale I loved my buying experience both times. The service department is the best. Stacey and Bryan always give me excellent and honest service. This dealership is priceless! More

This is my second review of Certified B & B. After This is my second review of Certified B & B. After a very pleasant experience purchasing a vehicle, I brought it back twice for service issues. St This is my second review of Certified B & B. After a very pleasant experience purchasing a vehicle, I brought it back twice for service issues. Stacey handled the first service call and Bryan the second. Both of these service advisors were extremely knowledgeable and helpful. Bryan made several accomodations for me and went out of his way to attend to some special requests. Bryan allowed me to speak directly with the mechanic who worked on my car and I found him to be a top-notch technician. I was treated like I was a valued customer. Excellent customer relations such as I experienced is what will keep me coming back to Certified B & B. More

I went to Benz and Beemer to drop off my CL500 for a scheduled B service. While I was there, I met Jeff Hallenbeck. He showed me around the new store where I got a chance to look at a LOT of nice automo scheduled B service. While I was there, I met Jeff Hallenbeck. He showed me around the new store where I got a chance to look at a LOT of nice automobiles. The one the caught my attention was a 2007 all black SL550! What a beauty. I wasn't really in the buying mood, but I just had to get a closer look at that SL. Jeff and I went out on a test drive - so much fun! I wanted to show the car to my wife (and kids), so Jeff let me take the car home for the evening. After spending some time the the car, I ultimately decided not to purchase it. I know that was a let down to Jeff, but he did not pressure me whatsoever. Jeff knows that I some day I will be replacing my CL. When I do, I will certainly be purchasing from Jeff. I've purchased two cars from Benz and Beemer and I just can't say enough good things about everyone there! Jack, the owner, is extremely personable. Chris, finance, is there to help anyway he can to make the deal work for everyone. Bryan and Bill in service top notch and trustworthy. And now, I've met Jeff. As long as I'm still buying cars, I'll be purchasing from Jeff and Benz and Beemer. Thank You all! More

I just went by to look and they were so easy to deal with I bought a really clean 2008 BMW from Jeff ,, was a no pressure deal ,, the whole way thru the deal was that way ,,no pressure to buy things I didnt I bought a really clean 2008 BMW from Jeff ,, was a no pressure deal ,, the whole way thru the deal was that way ,,no pressure to buy things I didnt want ,, did not try to up sell me to something else ,, was really just a very easy purchase . Ty Crawford ,, More

Top Notch Service. Bryan got me in and out fast and is just a joy to work with. When I was checking out I had forgot to mention that I was having a problem with my sun roof and he had a gentman by the nam just a joy to work with. When I was checking out I had forgot to mention that I was having a problem with my sun roof and he had a gentman by the name of Bill come up and check it out and he had it fixed in no time at all. Now that is Service. Thank again! More

Called up to see if I could get in for a oil change same day and they were able to do it while I waited. Price was fair and the people were friendly. I will be back next month to do my front brakes and belt day and they were able to do it while I waited. Price was fair and the people were friendly. I will be back next month to do my front brakes and belts. Thanks. More

Spoke with Bryan last week to get a quote on replacing the brakes on my Bmw. Not only did he have the best price, he also got me in and out the next day. And to top it off Bill the technician even showed the brakes on my Bmw. Not only did he have the best price, he also got me in and out the next day. And to top it off Bill the technician even showed me how to reset my tire light which had been driving me crazy. Thanks again guys, A+ service! More

Working with Thomas over at the service department at certified Benz and Beemer was a great experience. He has won my service business for the future. He worked out a great price for me that beat the BMW certified Benz and Beemer was a great experience. He has won my service business for the future. He worked out a great price for me that beat the BMW dealer. And if he didn't have an answer to my question he wouldn't lie about it. He would get bill the service manager to explain what was wrong. Both Thomas and bill were awesome to work with. More

Took my Acura in to have some issues fixed as per the 3000 mile 30 day warranty the company gave me when I purchased the car. They were repaired in a timely manner but we still had a problem with a tire 3000 mile 30 day warranty the company gave me when I purchased the car. They were repaired in a timely manner but we still had a problem with a tire pull. After talking to Bill the service I recommended that I ask Michelin to participate in a solution. Well, Michelin did partcipate and guess what? Mr. Jack Schneider the owner of Certified Benz and Beemers issued a check to the tire store that I was dealing with. I did pay half of the difference but was glad to do it. This store has nothing but class, integrity and honesty. Don, Bill and Brian in the parts and service dept were very friendly and knowledgeable. Thanks for all you do, Ralph Juarez Jr. More