Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,579 Reviews of Certified Benz & Beemer - Service Center
We recently brought our vehicle to be serviced. Travis We recently brought our vehicle to be serviced. Travis Woodyard was our Service Advisor and he was professional and friendly. He made sure the 2 is We recently brought our vehicle to be serviced. Travis Woodyard was our Service Advisor and he was professional and friendly. He made sure the 2 issues with our vehicle were taken care of and even provided a loaner vehicle for us when a part wasn't delivered on time and our vehicle needed to be kept overnight. The vehicle was ready when promised the next morning, and both issues were fixed correctly with no problems since then. It was everything a service visit should be: efficient, good work, and courteous. We are very happy customers! Thanks CBB Service Department--you guys are the best! More
Tyson went well beyond to provide excellent service to me on my MB S550. He and his company provide the BEST service and repair I have ever received. I recommend this company to all who care about who and on my MB S550. He and his company provide the BEST service and repair I have ever received. I recommend this company to all who care about who and how they do business with. They were the Best, I am a customer for life!!! More
I acquired an older car that needed repairs. Prior to purchase, I had a mechanic look at it and he was very negative about the car and made me feel foolish for considering it. For my reasons, I purchase purchase, I had a mechanic look at it and he was very negative about the car and made me feel foolish for considering it. For my reasons, I purchased the car and called around for prices on repairs. The reason I came into certified benz and beemer was because when i spoke with Tyson, he gave me very competitive pricing, was very polite and when I explained about the condition of the car, he stated "I've seen worse". I felt renewed and positive. I was given a loaner car, he always returned my calls in a timely manner, he talked in a supportive and informative way. Throughout the entire experience, I felt he had a genuine interest in helping me achieve my goals with the vehicle and keep the price reasonable. I must say too, being able to sit in the lounge, have a cup of coffee and not have to deal with looking at the car, looking at what needs to be done, and all those things under the hood was a pleasure. I am so happy I came here because I KNOW I could never have gotten this done without you. Thank You Tyson and thank you Certified Benz and Beemer. More
I brought my car in for repairs and was immediately approached by Mr. Muse. He was very knowledgeable and friendly. He was very direct and informative throughout the process and provided the results I approached by Mr. Muse. He was very knowledgeable and friendly. He was very direct and informative throughout the process and provided the results I had hoped for. Additionally, I compared pricing with other European repair shops and they definitely had the best price. I wouldn't trust anyone with my car again; I will definitely be bringing my car here for repairs from now on. Thank you! More
What can I say about Certified Benz and Beemer, they are the best! I have a problem, I bring in my car, they fix it and do it fast for the best price. They always do the best possible work and give me back the best! I have a problem, I bring in my car, they fix it and do it fast for the best price. They always do the best possible work and give me back my car in better shape then when I gave it to them. Scott Paisch is the friendliest and most customer oriented person in the service department. I always make sure I deal with Scott, he has given me no other reason to deal with someone else or go to another place for service of my car. I recommend Certified to all my friends and family. More
I purchased my Jaguar this past summer august 2012. I have been so happy with the care, follow up and dedication of everyone I have dealt with from my salesman Alex to the Service Manager Scott, even the have been so happy with the care, follow up and dedication of everyone I have dealt with from my salesman Alex to the Service Manager Scott, even the receptionist is always friendly and helpful. I thought I was going to need a new battery when I brought it in recently. They gave me a loaner car while they diagnosed my vehicle., The next day I was told my battery was fine and didn't need to be replaced! (I must have left something on in the car when I went out of town.)So refreshing to know they could have taken me for a new battery and I wouldn't have know the difference BUT THEY DIDN'T! Honesty! How about that??! I can tell you, my next car will be purchased from Certified Benz and Beemer. Thoroughly impressed! More
Scott was great! My mom needed repairs to her Mercedes. He was very friendly, professional, and I will recommend in the future. He also was willing to help when I told him the rental wouldn't start. It wa He was very friendly, professional, and I will recommend in the future. He also was willing to help when I told him the rental wouldn't start. It was just user error, but I appreciated his willingness to help. More
Scott was very easy to deal with and very helpful. I am not used to newer cars with sensors and my tire pressure sensor was on. I asked Scott if he can look at it for me and explain how the sensors work. H not used to newer cars with sensors and my tire pressure sensor was on. I asked Scott if he can look at it for me and explain how the sensors work. He was very helpful and without asking he also tightened a screw for my license plate. I will definitely continue to visit this dealership to get my car serviced. More