Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,564 Reviews of Certified Benz & Beemer - Service Center
What can I say about Certified Benz and Beemer, they are the best! I have a problem, I bring in my car, they fix it and do it fast for the best price. They always do the best possible work and give me back the best! I have a problem, I bring in my car, they fix it and do it fast for the best price. They always do the best possible work and give me back my car in better shape then when I gave it to them. Scott Paisch is the friendliest and most customer oriented person in the service department. I always make sure I deal with Scott, he has given me no other reason to deal with someone else or go to another place for service of my car. I recommend Certified to all my friends and family. More
I purchased my Jaguar this past summer august 2012. I have been so happy with the care, follow up and dedication of everyone I have dealt with from my salesman Alex to the Service Manager Scott, even the have been so happy with the care, follow up and dedication of everyone I have dealt with from my salesman Alex to the Service Manager Scott, even the receptionist is always friendly and helpful. I thought I was going to need a new battery when I brought it in recently. They gave me a loaner car while they diagnosed my vehicle., The next day I was told my battery was fine and didn't need to be replaced! (I must have left something on in the car when I went out of town.)So refreshing to know they could have taken me for a new battery and I wouldn't have know the difference BUT THEY DIDN'T! Honesty! How about that??! I can tell you, my next car will be purchased from Certified Benz and Beemer. Thoroughly impressed! More
Scott was great! My mom needed repairs to her Mercedes. He was very friendly, professional, and I will recommend in the future. He also was willing to help when I told him the rental wouldn't start. It wa He was very friendly, professional, and I will recommend in the future. He also was willing to help when I told him the rental wouldn't start. It was just user error, but I appreciated his willingness to help. More
Scott was very easy to deal with and very helpful. I am not used to newer cars with sensors and my tire pressure sensor was on. I asked Scott if he can look at it for me and explain how the sensors work. H not used to newer cars with sensors and my tire pressure sensor was on. I asked Scott if he can look at it for me and explain how the sensors work. He was very helpful and without asking he also tightened a screw for my license plate. I will definitely continue to visit this dealership to get my car serviced. More
They are forever going above in beyond! Scott went above and beyond the call of duty to help set up my glass replacement and they fixed my rims that were scratched up....Their vendors are awesome!! If they and beyond the call of duty to help set up my glass replacement and they fixed my rims that were scratched up....Their vendors are awesome!! If they recommend someone... GO WITH THEM!! They do just as good of work as they do!! More
No matter WHERE in the valley you live, this place should be your "go to place" for service if you have a Mercedes Benz. I called them 'last minute' and they got me in, fixed my car in no time flat, and they be your "go to place" for service if you have a Mercedes Benz. I called them 'last minute' and they got me in, fixed my car in no time flat, and they wouldn't even let me pay for it! You can bet that this is where I'll be taking my CLK convertible from now on whenever I need service. Scott was EXTREMELY helpful and knowledgable, and I highly recommend him. More
Just brought my recently purchased Volvo T5 in for check on brakes and a few other new-to-the-car questions. Pleased to have all my questions thoughtfully answered and a part replacement done very quickly w on brakes and a few other new-to-the-car questions. Pleased to have all my questions thoughtfully answered and a part replacement done very quickly while I waited. And they say customer service is dead---not at B&B. Women will appreciate the way they are treated at this dealership in both the sales and service departments---glad I found them. More
Being a single gal always adds an extra layer of hesitation when it comes to trusting auto mechanics...yep, I said it. In the past year, I've had various service needs with my 2 BMW's and Scott hesitation when it comes to trusting auto mechanics...yep, I said it. In the past year, I've had various service needs with my 2 BMW's and Scott Paich has earned my trust. He's always been very professional, pleasant, and straight forward with me. The service team always seems to try to get your car serviced without much delay and the mechanics are happy to have a quick chat if you're looking for more detail. More
Scott did an excellent job of communicating with us, letting us know how the repairs were progressing and providing an accurate estimate. He was pleasant to deal with. Thanks letting us know how the repairs were progressing and providing an accurate estimate. He was pleasant to deal with. Thanks More