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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews

1,565 Reviews of Certified Benz & Beemer - Service Center

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March 04, 2014

I was raised in the car business and am now 60. I have never experienced a dealership experience as good as CBB. Both sales and service are fairly priced and unlike so many, a pleasant experience. I wo More

by sekjellsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyson Muse
February 24, 2014

Maurice Freeman took the time to understand my service issues and passed my needs on the there service staff. Work was done on time and per the cost estimate. Sales staff (James Valentine) and service ad More

by deborahmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 21, 2014

Tyson does an excellent job. He is professional, thorough and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. More

by dfhoemke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 31, 2013

Tyson has been extremely helpful in dealing with my 745Li, as it has had a lot of engine problems! I have recommended him to several of my friends. He is very professional and friendly, and has always More

by paulmorris45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 27, 2013

I had a very pleasant experience at Certified Benz & Beemer. Friendly sales associates and staff. Great variety of cars to choose from. Will recommend to others More

by ashley517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gordon
December 26, 2013

Great experience, great service felt welcomed as soon as I drove up. There wasn't any hassle with anything and was out of there promptly and happy. More

by tonyaguilera526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 19, 2013

I had a two hour window to get my car serviced, it was done within the promised time and called to notify me the car was being washed and ready for pickup. Amazing customer service! More

by cgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 14, 2013

Although Tyson is a good service rep, I had to return my car to the shop 5 times before it was fixed. And I always felt it was not cleaned on each return and I had to ask for it to be done. That has not alw More

by catwood33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 14, 2013

From the initial phone call to the pickup Maurice was on top of my car's repair and even waited after hours so I could it up. If you need your Benz or Beemer serviced this is the place to go! More

by SteveScimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maurice Freeman
December 12, 2013

By far the best and easiest vehicle service we have ever experienced. Every one at CBB has a great attitude and works very hard to make this the place to buy and service your vehicle. More

by sbwdcochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tracey Weaver, Tyson Muse
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