Certified Benz & Beemer - Service Center

very helpful Tyson explained what was needed to get my car (SL55 AMG) running right - made me feel confident. driving home I could tell the difference ! THANKS Tyson explained what was needed to get my car (SL55 AMG) running right - made me feel confident. driving home I could tell the difference ! THANKS More

Awesome Service &good advice Every time I come in for whatever reason I get treated excellent. Even knowing that I already bought a car they still treat me like a new customer, gi Every time I come in for whatever reason I get treated excellent. Even knowing that I already bought a car they still treat me like a new customer, giving me extra care and almost making me buy another car even tho they are trying. More

Happy customer Great Experience with all staff at Certified Benz and Beemer Very friendly and helpful Staff. Will refer Friends to this Dealership and service depar Great Experience with all staff at Certified Benz and Beemer Very friendly and helpful Staff. Will refer Friends to this Dealership and service department anytime More

Buying a preowned vehicle It was the most expedited and pleasant service I've ever received in buying a car. It was only a few hours, test drive to signing. It was the most expedited and pleasant service I've ever received in buying a car. It was only a few hours, test drive to signing. More

The Best Had a whistle sound coming from window or door. Brian soent considerable time diagnosing the problem, ordered a part in a timely fashion, and got me r Had a whistle sound coming from window or door. Brian soent considerable time diagnosing the problem, ordered a part in a timely fashion, and got me right in to fix the problem, which was solved completely. I can't say enough good about this service exoerience. More

Brian Sullivan Brian went the extra mile to make sure my i335 was serviced and fixed in a timely manner..He pays attention to the details and his professionalism was Brian went the extra mile to make sure my i335 was serviced and fixed in a timely manner..He pays attention to the details and his professionalism was much appreciated.. More

Tyson and Amanda and Tracy all star big 3 !!!! Hello l, my name is Justin Wright I'm a working professional for Microaoft Corporate. I came in wanting and new car and my dream car and between the s Hello l, my name is Justin Wright I'm a working professional for Microaoft Corporate. I came in wanting and new car and my dream car and between the service the sales team did helped but what made me feel my choice was great was the service AFTER let's start with Tracy one word wow!!! Helped me feel great n happy about my choice n explained everything so grateful bc she's my go to for questions on my account. And AManda!, just the sweetest and helpful lady I met and helped me get my car cleaned again for free and so grateful. Now my big dog TYSON!! Best services advisor/tech I met!! Took care of me when I need anything done to my car only Tyson can help me n will educate me. Also tech who cleaned it Jeff I believe so helpful. Thank you for bring great people like these three n others like them I'll be a customer for life now. More

GREAT SERVICE Yesterday, I brought my 2008 Hummer H3, which I had purchased at this dealer in for service because the temperature gauge went dead and the check engi Yesterday, I brought my 2008 Hummer H3, which I had purchased at this dealer in for service because the temperature gauge went dead and the check engine light came on. Previously I had issues with the car when I first bought it and a 36000 m extended warranty, but no one really seemed to care about my issues. Except one guy....Trevor....I believe the used car sales manager not only took care of my issues but also gave me his personal cell number in case I had any more problems. Well last week I had an issue with the TPMS and called Trevor on his person phone. He told me what to do and it was handled. I had to pay for it out of my pocket but it was a sensor and sensor's are not covered, which I totally understood. So, on the way home from work yesterday, my check engine light comes on, the ACC OFF light comes on and my temperature gauge drops to not working. So, I get home I call Trevor and he puts me in touch with the service manager Tony Lombardo, who diagnosed the problem initially over the phone and told me to bring it in. I told him I was on my way and I would leave the car overnight and could I get a loaner in the meantime. He told me since my situation was an emergency I would be provided a loaner. He also told me he was leaving for the day, since it was close to closing, and to ask for Bryan. When I got there Bryan already had my loaner ready to go, was absolutely the most caring and understanding person I have ever encountered at a dealership service department, and told me they would look at it and give me a call in the morning to tell me what they found. Around 930 am I got a call from Bryan stating that it was in fact the thermostat just like Tony had said it probably was. So, he told me I could come by around 5pm to pick it up. I arrived around 445 and everything was ready and I was out of there in about 10 mins max. It was a seemless transaction and my Hummer seems to be running great. More

Great Service In talking with Bryan I found him to very knowledgeable about my concerns and in fixing the problems that I had. I would recommend him and ask for him In talking with Bryan I found him to very knowledgeable about my concerns and in fixing the problems that I had. I would recommend him and ask for him to work on my car if I need it in the future. More

Great service dept. Had trouble with transmission on clk Mercedes. Brought car In on Monday and they rebuilt transmission and car was done Wednesday. Extended warrantee p Had trouble with transmission on clk Mercedes. Brought car In on Monday and they rebuilt transmission and car was done Wednesday. Extended warrantee purchased from dealership paid for everything. Great service. Thanks Tyson, service manager?? More