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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,582 Reviews

1,582 Reviews of Certified Benz & Beemer - Service Center

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January 03, 2017

Great Service Enjoyed the great service and helpful friendly advice by Michael Miller my service advisor. He is professional and provides quality information. He is More

by Hramos az
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jan 06, 2017 -

Certified Benz & Beemer responded

Dear hramos: It's great to hear that Michael Miller was able to provide you with great customer service as your service advisor. CBB looks forward to the next opportunity that it can assist you in the future.

December 30, 2016

Great Service I did call Michael today and let him know that I'm having car trouble. having to jump start the car. I was stranded. He told me to bring it in even th More

by Pinkjin467
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jan 02, 2017 -

Certified Benz & Beemer responded

Dear Pinkjin467: We really appreciate that you have taken the time to share with us how well you were treated by Michael Miller in the Service Department. It is always nice to receive such a complimentary review. Please let us know when CBB can assist you again in the future, whether with service or when you are in the market for your next vehicle.

December 30, 2016

Purchased a car out of state over the phone. Howie did a great job of staying in touch without being overbearing. I would recommend him in the future. I have not had a need to use their service More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard "Howie" Kulman
Jan 02, 2017 -

Certified Benz & Beemer responded

Maggie: We always like to hear from our out-of-state customers. We are glad to hear that Howie was able to do a great job working with you. Please let us know if there is anything CBB can do for you in the future.

December 29, 2016

Customer Service I purchased my vehicle here back in January. Not only did I love the quality of the car, but I was worked with immensely on negotiations and pricing. More

by dgombrich93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jan 01, 2017 -

Certified Benz & Beemer responded

Dear dgombrich93: We are so happy that you have taken the time to share with our customers (and us) the outstanding customer service that you have recieved from Michael Miller in the Service Department of CBB. It is great that he has provided you with honest, knowledgeable and friendly service. We look forward to having Michael and CBB assist you again in the future.

December 28, 2016

Passat Purchase with Howard I had a nice experience and no regrets with my purchase. The standard issue add ones were offered but done in a professional, respectful and non 'push More

by CEDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard "Howie" Kulman
Jan 01, 2017 -

Certified Benz & Beemer responded

Cary: Thanks for the great review. We are happy to hear that it was a pleasure for you to work with Howard and CBB and that you felt that you were treated in a professional, respectful way. CBB looks forward to helping you again in the future, whether for maintenance or when you are looking for your next vehicle.

December 22, 2016

Excellent transparent service repair I have been working with Michael Miller for several months and he does a great job of taking care of all of my cars that I have purchased at BB. He i More

by Tyrwkt.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Dec 28, 2016 -

Certified Benz & Beemer responded

Dear Tyrwkt: First, thank you for the continued business with CBB, We also really appreciate that you took the time to share with us (and our customers) how well Michael took care of your service needs. Please let us know when CBB can be of assistance to you in the future.

December 21, 2016

Amazing Service!!! My service experience began with me trying to drop off my car while heading out of the country. The service department was kind enough to provide me a More

by Jodi K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Dec 28, 2016 -

Certified Benz & Beemer responded

Dear Jodi: WE LOVE YOUR REVIEW!!! Thanks for sharing your recent experience and the amazing customer service that Morgan provided for you. CBB looks forward to the next opportunity to assist you again in the future, whether for maintenance or when you are in the market for your next vehicle.

December 19, 2016

Great service, great customer support and kept me informed! Bryan has been the service advisor responsible for my car while in service at CBB. Every time I am in there, Bryan is responsive and knowledgeable abo More

by DLehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 20, 2016 -

Certified Benz & Beemer responded

Dear DLehman: Thanks for the wonderful review! It's great to hear that Bryan provided you with great customer service in the Service Department. Please let us know when CBB can be of assistance to you in the future, whether with maintenance or when you are in the market for your next vehicle.

December 19, 2016

Very happy with my experience The easiest experience buying a car I've ever had...I had to bring it back for a service issue and Mike in service was great. More

by Cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Dec 20, 2016 -

Certified Benz & Beemer responded

Dear Cb: Thanks for your business! We are so happy to hear that you had the easiest car buying experience that you ever had in purchasing from CBB. Thanks for letting is know that Mike in service was of help to you as well. Please feel free to let us know if we can help you in the future. Happy Holidays!

December 13, 2016

Window Tint Great service. My car was taken into service and promised that it would take 4-5 hours it was completed in just under four hours. Michael Miller and t More

by Wjdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear wjdavis: We appreciate that you took the time to share with us about the great service that you received from Michael Miller and the Service Department at CBB. Please let us know when we can help you again in the future, whether with maintenance or when you are looking for your next vehicle.

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