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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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November 09, 2016

Benz & Beemer Advantage We were pleased with the service we received from Michael Miller, Service Advisor. He was professional, courteous, and has a nice smile and neatly dr More

by Diane Christias
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Nov 14, 2016 -

Certified Benz & Beemer responded

Elaine: We really appreciate your review! Certified Benz & Beemer would like to feel that customers get an advantage for bringing their vehicles to CBB for service. Thanks for letting us know that Michael provided you with excellent customer service. CBB looks forward to helping you again in the future!

November 09, 2016

CBB-Danny Quintana-Experience My visit to CBB was a little unexpected. but after doing a little research online, I found the dealership to be something that I should definitely che More

by Mark.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Certified Benz & Beemer responded

Dear Mark: Thanks so much for your business! We are glad to hear that Danny was able to help you find the perfect model. We appreciate your recommendations. Please let us know if we can assist you again in the future.

November 08, 2016

Bracket Repair to Hummer Service was top notch, contacted Mike Miller directly about coming in for service, he got me in the same day with a loaner. I dropped the vehicle off More

by IAN JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke MIller, Tyson Muse
Nov 14, 2016 -

Certified Benz & Beemer responded

Ian: We really appreciate that you have taken the time to share with our customers the outstanding treatment you receive from the Service Department at Certified Benz & Beemer. We greatly appreciate your business and your recommendations to others. CBB looks forward to helping you with your future maintenance needs and when you are in the market for your next vehicle.

October 23, 2016

Excellent treatment in Service department Revieved excellent treatment from service department on repairing my auto on short notice. Car was delivered repaired and clean ahead of schedule E More

by Tyrwkt.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Oct 25, 2016 -

Certified Benz & Beemer responded

Dear Tyrwkt: Thanks so much for sharing with our customers and us about the excellent treatment that you received from Michael Miller of our Service Department. We appreciate your business and look forward to assisting you the next time your vehicle needs maintenance or when you are in the market for another vehicle.

October 13, 2016

Outstanding Employee and Service at Benz & Beemer I always serviced my 2010 Mercedes GLK and 2005 Mercedes E320 at Benz & Beemer. The service there has consistently been the best I have ever receiv More

by truckman,alveno58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan, Bryan Sullivan
Oct 17, 2016 -

Certified Benz & Beemer responded

Dear Mr. & Mrs. Cammon: We also great appreciate that you took the time to let us (and our customers) know what an outstanding job that Brian does in the Service Department and that he has taken such good care of you over the years. We sincerely look forward to helping you again when either of your Mercedes may need maintenance or when you are in the market to buy your next one.

October 05, 2016

Outstanding Service Bryan's upbeat attitude and knowledgeable understanding of the problems reassured me! He accommodated my schedule and made it a pleasurable experienc More

by woody77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 07, 2016 -

Certified Benz & Beemer responded

Dear woody77: Thanks for letting us know about the outstanding customer service provided by Bryan. Please let us know when we can assist you again, whether with maintenance or when you are looking for your next car.

September 30, 2016

Wonderful car buying experience! I couldn't ask for a better car buying experience than what I got from Christian and Andy. I test drove a few cars with them before buying. Each did a More

by eber1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Howk
Oct 05, 2016 -

Certified Benz & Beemer responded

Dear eber1980: We really appreciate your wonderful review! Delivering outstanding customer service is very important to Certified Benz & Beemer so it's great to hear that Christian and Andy provided that for you with zero pressure. CBB looks forward to helping you again in the future, whether with maintenance on your new car or when you are looking for your next one!

September 29, 2016

Positive Experience We were a little skeptical about buying a car at a dealership, we talked to Andy on the phone about a car they had on their lot, the price was a littl More

by roblesa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2016 -

Certified Benz & Beemer responded

Dear roblesa: Certified Benz & Beemer takes great pride in providing its customers with the most positive vehcile buying experience that they ever had. That's why it's nice to hear that Andy and Danny provided helpful and friendly professional service for you with zero pressure. Please feel free to contact us again when your vehicle needs maintenance or when you are looking for your next one.

September 27, 2016

Service Center Received outstanding service on my Hummer H3 that was having transmission issues and the service advisor Michael Miller (referred by Tyson Muse) also More

by IAN JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller, Tyson Muse
Oct 02, 2016 -

Certified Benz & Beemer responded

Dear Ian: Thanks for sharing with our customers your outstanding customer service you received from Michael and Tyson from the Service Department when you had repairs performed on your Hummer H3. Certified Benz & Beemer specializes in providing high quality repairs at afforable prices for a wide variety of luxury vehicles. We look forward to helping you again the next time that your Hummer requires maintenance.

September 21, 2016

had some service work done on my Alpina B7 Service advisor Morgan coordinated some BMW service work for my Alpina B7. Work was done completely and professionally. Morgan did a great job fitting More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 26, 2016 -

Certified Benz & Beemer responded

Dear Steve: Thanks so much for recognizing Morgan and the CBB service team! Certified Benz & Beemer proudly offers its first-class Service Department that maintains and repairs at affordable prices on all types of pre-owned luxury vehicles in a pristine, air-conditioned environment. CBB looks forward to helping you again when your vehicle needs maintenance or when you are in the market for your next one.

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