Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,582 Reviews of Certified Benz & Beemer - Service Center
Great Service Enjoyed the great service and helpful friendly advice by Michael Miller my service advisor. He is professional and provides quality information. He is Enjoyed the great service and helpful friendly advice by Michael Miller my service advisor. He is professional and provides quality information. He is confiden and call when he says he will. More
Great Service I did call Michael today and let him know that I'm having car trouble. having to jump start the car. I was stranded. He told me to bring it in even th I did call Michael today and let him know that I'm having car trouble. having to jump start the car. I was stranded. He told me to bring it in even though they were slammed. that he would take care of the problem which he did. Michael took care of the problem and kept us in the loop even though they were slammed. he did not turn us away or made us make an appointment. we thank you dearly. Michael Miller you are a awesome service advisor. at the top of his game More
Purchased a car out of state over the phone. Howie did a great job of staying in touch without being overbearing. I would recommend him in the future. I have not had a need to use their service Howie did a great job of staying in touch without being overbearing. I would recommend him in the future. I have not had a need to use their service but I am sure it is outstanding. More
Customer Service I purchased my vehicle here back in January. Not only did I love the quality of the car, but I was worked with immensely on negotiations and pricing. I purchased my vehicle here back in January. Not only did I love the quality of the car, but I was worked with immensely on negotiations and pricing. Since then, I have gotten my services done here. Each time, unlike other shops and dealers, they don't recommend anything that isn't warranted and always give a fair analysis and pricing on all objectives. My service advisor, Michael Miller, is always honest, up-front, knowledgeable, friendly, and always has my best interest at heart. It is very rare to find someone in service that is always trying to make sure you don't blow a paycheck trying to maintain your vehicle. It is because of him that I continue to come back. Thank you. More
Passat Purchase with Howard I had a nice experience and no regrets with my purchase. The standard issue add ones were offered but done in a professional, respectful and non 'push I had a nice experience and no regrets with my purchase. The standard issue add ones were offered but done in a professional, respectful and non 'pushy' way which I appreciated. I felt CBB was a pleasure to deal with. They tried to accommodate everything I inquired about and needed. Cary More
Excellent transparent service repair I have been working with Michael Miller for several months and he does a great job of taking care of all of my cars that I have purchased at BB. He i I have been working with Michael Miller for several months and he does a great job of taking care of all of my cars that I have purchased at BB. He is very up front and transparent and there are no surprises. He is an outstanding service advisor. More
Amazing Service!!! My service experience began with me trying to drop off my car while heading out of the country. The service department was kind enough to provide me a My service experience began with me trying to drop off my car while heading out of the country. The service department was kind enough to provide me a drop off at the airport with my bags after I arrived at the dealership and 7:30AM. Timing was very close! After arriving at the airport I realized I forgot a critical bag in the car they were servicing. I called the dealership and explained my issue and that I had only 30 minutes before I needed to be through security and on my way. Without hesitation they found my bag in the vehicle and ran it up to me at the Terminal 4 door! I cannot explain enough how AMAZING this service team was to me and how they SAVED the day! While I was out of the country Morgan kept me up to date via email on the repairs, cost and timing. THIS is IMPECCABLE, UNMATCHED Customer Service and I will forever be greatful for everything they did for me. AND my car is running like a champ! I will never go anywhere else! More
Great service, great customer support and kept me informed! Bryan has been the service advisor responsible for my car while in service at CBB. Every time I am in there, Bryan is responsive and knowledgeable abo Bryan has been the service advisor responsible for my car while in service at CBB. Every time I am in there, Bryan is responsive and knowledgeable about the process and guides me each step of the way. He explains why and what is needed, and if it is not resolved, fights to ensure everything is taken care of. CBB and Bryan have a customer for life! More
Very happy with my experience The easiest experience buying a car I've ever had...I had to bring it back for a service issue and Mike in service was great. The easiest experience buying a car I've ever had...I had to bring it back for a service issue and Mike in service was great. More
Window Tint Great service. My car was taken into service and promised that it would take 4-5 hours it was completed in just under four hours. Michael Miller and t Great service. My car was taken into service and promised that it would take 4-5 hours it was completed in just under four hours. Michael Miller and the service department were courteous and professional. More