Certified Benz & Beemer - Service Center

Excellent response time and truthful I found this can on the AutoTrader website and it took less than 5 minutes for Christopher to call me once I emailed my interest in the car. He was po I found this can on the AutoTrader website and it took less than 5 minutes for Christopher to call me once I emailed my interest in the car. He was polite, respectful and not pushy. Chris was easy to work with and I felt comfortable during the whole process. I live in Houston and the car was in Arizona, I had to trust the pictures and take Chris's word that the car was exactly as it was depicted. Chris was easy to work with as well as Maggie in finance and the car carrier,Wade, that brought me the car. This will probably be the first place we look for a car in the future. More

Vehicle Delivery Follow Up CBB does a wonderful job at all levels. This was my first experience with their service department and no surprise, they were really good. Brian was CBB does a wonderful job at all levels. This was my first experience with their service department and no surprise, they were really good. Brian was friendly, professional and thorough. Thanks guys! More

Great service, fast and honest I needed a brake fluid flush and they were able to get me in the same day/ within the hour. And although I had to wait there while it was being done, I needed a brake fluid flush and they were able to get me in the same day/ within the hour. And although I had to wait there while it was being done, the wait was not bad. They were so fast and honest, I was in and out in no time. Thank you! More

ANOTHER PERFECT VISIT Another perfect service visit. I made an appointment with Mike the week prior he worked around my hectic schedule and got me in and had a loaner read Another perfect service visit. I made an appointment with Mike the week prior he worked around my hectic schedule and got me in and had a loaner ready for me so I was in and out within 10mins of drop off. He kept me up to date and even showed me the broken part on my wheel that needed to be replaced and what the hiccup was that I had keys to my wheels and walked me through the process and gave me complete trust my vehicle was being fixed right. When I picked up my vehicle the mechanic Steve actually came out and spoke to me about what was serviced and the one thing that was not under warranty and how I could save money to fix the issue (it was an electronic issue in my after market stereo that needed a replacement fan) and my best options and if I wanted him to fix it to come back and he would take care of it. Steve made me very happy and I left feeling very relieved my car was looked after so in detail. More

Amazing service! Michael Miller in the service department is a pleasure to work with. He always goes above and beyond to make sure the customer is satisfied. Michael Miller in the service department is a pleasure to work with. He always goes above and beyond to make sure the customer is satisfied. More

Staying Loyal to Certified Benz and Beemer I purchased by 328i last year and have been going to Certified Benz and Beemer for all my work. I've had Morgan McLeod as my service advisor the whole I purchased by 328i last year and have been going to Certified Benz and Beemer for all my work. I've had Morgan McLeod as my service advisor the whole time, who has always been quick and transparent with any work on my vehicle. They have always been the best service department to work with and I greatly appreciate them taking such good care of me and my car. I highly recommend these guys for any and all work you may need done. More

Great Sales, Service and Finance Departments I did my work on the web since I was looking for a Chevy Tahoe. I called and spoke to Howie regarding one I had seen on the web. It was available so I did my work on the web since I was looking for a Chevy Tahoe. I called and spoke to Howie regarding one I had seen on the web. It was available so my wife and I came down. Howie was very receptive, patient and did not apply any pressure on our choice or any part of the transaction. He worked with us and was very understanding. We worked with Tracy on financing, and took the car home. Then we decided not to finance but to send a check. There was no problem. Tracy held the paperwork and when the check arrived destroyed it. We were very pleased and happy with our treatment with everyone. We brought it back for service, calling Howie ahead who then arranged for the service with Mike Miller, we were there for half an hour, the issue was solved and they washed the car. We could not be happier with all that we worked wit More

DEALERSHIP EXPERIENCE I had a great customer service with Michael Miller! my car was not going to be ready until the next day. he made sure that I had a rental to return ho I had a great customer service with Michael Miller! my car was not going to be ready until the next day. he made sure that I had a rental to return home. More

Mike in service has been great! Mike has been great, has helped me with numerous problems with all my cars! It has been a pleasure knowing my cars will get fixed and i won't get scre Mike has been great, has helped me with numerous problems with all my cars! It has been a pleasure knowing my cars will get fixed and i won't get screwed around. More