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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.7
1,544 Reviews

1,544 Reviews of Certified Benz & Beemer - Service Center

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December 19, 2016

Great service, great customer support and kept me informed! Bryan has been the service advisor responsible for my car while in service at CBB. Every time I am in there, Bryan is responsive and knowledgeable abo More

by DLehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 20, 2016 -

Certified Benz & Beemer responded

Dear DLehman: Thanks for the wonderful review! It's great to hear that Bryan provided you with great customer service in the Service Department. Please let us know when CBB can be of assistance to you in the future, whether with maintenance or when you are in the market for your next vehicle.

December 13, 2016

Window Tint Great service. My car was taken into service and promised that it would take 4-5 hours it was completed in just under four hours. Michael Miller and t More

by Wjdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear wjdavis: We appreciate that you took the time to share with us about the great service that you received from Michael Miller and the Service Department at CBB. Please let us know when we can help you again in the future, whether with maintenance or when you are looking for your next vehicle.

December 06, 2016

Brian Sullivan - top notch Special thanks to Brian Sullivan. He was instrumental in helping me get my BMW X6 repaired. We did a series of tests and re-checks to find the rig More

by LB36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 08, 2016 -

Certified Benz & Beemer responded

Dear LB36: Thanks so much for taking the time to let us know about the "top notch" service and repairs you received from Brian Sullivan and the Service Department at Certified Benz & Beemer. We look forward to providing more of that "top notch" service for you the next time your vehicle needs maintenance or when you are shopping for your next vehicle.

December 02, 2016

Michael Miller- Outstanding Service Advisor I work in Staffing and Recruiting and I personally deal with a lot of professions/industries in a variety of states, and I can say the Michael Miller More

by Joseph R. Abbinanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller- Service Advisor
Dec 05, 2016 -

Certified Benz & Beemer responded

Dear Joseph: WOW! What a positive review! We are grateful for you sharing your experience with us and others on the exceptional customer service provided to you by Michael Miller in the Service Department. We sincerely look forward to being able to help you again in the future.

December 01, 2016

Great service My BMW broke down. Had it towed to certified. Michael Miller was very helpful. From giving me a timely honest estimate to giving me a loaner car, he w More

by Patrick Presnal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Miller
Dec 02, 2016 -

Certified Benz & Beemer responded

Dear Patrick: Thanks for sharing your recent experience using the Service Department at Certified Benz & Beemer. It's great to hear that Michael was so helpful and that CBB is your new shop for maintenance. We look forward to assisting you again in the future.

December 01, 2016

Great Service Brought my S500 in for a Service D work over. Customer Service top notch. Michael Miller handles all my service and never disappoints. He always gets More

by kp3254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 02, 2016 -

Certified Benz & Beemer responded

Dear kp3254: We are delighted to hear that you were very happy working with Michael in the Service Department. We appreciate your business and look forward to helping you again in the future, whether with maintenance or when you are in the market for another vehicle.

November 22, 2016

Great Service Michael took such good care of my car by getting us scheduled and work completed in a timely manner. Thank you to all those in the service department More

by Anneta S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Nov 28, 2016 -

Certified Benz & Beemer responded

Dear Anneta: Thanks for sharing with us the great service that you received from Michael Miller and others in the Service Department. We appreciate your business and truly look forward to the next time we can assist you, whether with maintenance or when you are in the market for another vehicle.

November 10, 2016

Great service experience We came in to have brake work done as well as an oil change and were pleasantly surprised at the reasonable cost of the repair. While the vehicle was More

by Deacon1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Nov 15, 2016 -

Certified Benz & Beemer responded

Dear Deacon1961: We really appreciate that you have shared with others about your great experience that you had working with the Service Department at CBB. We are happy to hear that you found their work to be very professional, friendly and efficient. Feel free to let us know when your car may need maintenance in the future or when you are looking for your next vehicle.

November 09, 2016

Benz & Beemer Advantage We were pleased with the service we received from Michael Miller, Service Advisor. He was professional, courteous, and has a nice smile and neatly dr More

by Diane Christias
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Nov 14, 2016 -

Certified Benz & Beemer responded

Elaine: We really appreciate your review! Certified Benz & Beemer would like to feel that customers get an advantage for bringing their vehicles to CBB for service. Thanks for letting us know that Michael provided you with excellent customer service. CBB looks forward to helping you again in the future!

November 09, 2016

CBB-Danny Quintana-Experience My visit to CBB was a little unexpected. but after doing a little research online, I found the dealership to be something that I should definitely che More

by Mark.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Certified Benz & Beemer responded

Dear Mark: Thanks so much for your business! We are glad to hear that Danny was able to help you find the perfect model. We appreciate your recommendations. Please let us know if we can assist you again in the future.

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