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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,582 Reviews

1,582 Reviews of Certified Benz & Beemer - Service Center

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March 21, 2017

Service team is excellent Brian over at Certified benz and beemer is the best. Always in a great mood, always trying to make sure I have as little discomfort as possible when More

by Easy going guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Mar 22, 2017 -

Certified Benz & Beemer responded

Dear 650bmw: Thanks for taking the time to share your compliments on Brian's customer service in the Service Department. It's great to hear that Brian helps to make the process much more tolerable. CBB greatly appreciates the referrals and recommendations from its happy customers. Please let us know when we can help you again, whether with maintenance or when you are looking for your next vehicle.

March 20, 2017

Chris Naul was the Sh!! The whole experience was great I had been to three maybe four different dealerships and he was very helpful and amazing to work with I hi More

by Rebbeca202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Certified Benz & Beemer responded

Dear Rebbeca202: Thanks for sharing with us the outstanding customer service you received in working with Chris Nall. Certified Benz & Beemer truly appreciates the recommendations and referrals from its happy customers. We look forward to helping you again in the future.

March 18, 2017

Service Michael Miller is my service advisor. He is personable and professional. Top shelf experience for an oil change and check up! looking forward to a ret More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 19, 2017 -

Certified Benz & Beemer responded

Johnny: Thanks for taking the time to share your compliments on Morgan's customer service. CBB looks forward to helping you again when your vehicle needs maintenance or when you decide to look for your next vehicle.

March 17, 2017

Great First Experience This was my first experience with CB&B & I received great service from Morgan. I liked his upbeat attitude & honesty. Something not found too often More

by Christin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Mar 19, 2017 -

Certified Benz & Beemer responded

Christin: Thanks for taking the time to share with us your first experience with CBB and the level of service that you received from Morgan and the Service Department. CBB looks forward to the next opportunity to provide you with a similar level of service, whether for maintenance or if you are in the market for your next vehicle.

March 11, 2017

Michael Miller was awesome to deal with I took my Mercedes in for a service on 3/2/2017 and Michael was courteous, professional and overall just a pleasure to deal with More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 13, 2017 -

Certified Benz & Beemer responded

Dear jj: Thanks for sharing with us about your recent experience working with Michael Miller and the CBB Service Department. It's great to hear that Michael provided you with helpful customer service and was awesome to work with. Please let us know when CBB can be of assistance to you in the future.

March 09, 2017

Reliable service and the prices are right Living in both La and Scottsdale, I highly recommend Benz and Beemer. I have got my car serviced here several times. Reliable service and the prices a More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 09, 2017 -

Certified Benz & Beemer responded

Marty: We are glad to know that the Service Department was able to help you numerous time with reliable service and great prices. It's also great to hear that Michael Miller delivered excellent customer service. Please let us know when CBB can help you again in the future.

March 08, 2017

THANK YOU! Thank you for making me feel like a boss! Ask for Mike Miller, you will never be disappointed. the best service provider in town if not in the whole w More

by SHAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 09, 2017 -

Certified Benz & Beemer responded

SHAN01: Thank you too for taking the time to share with others the excellent customer service that you received from Mike Miller in the Service Department. We look forward to the opportunity to be able to provide you the same level of customer service again.

March 02, 2017

Superior Service Brought my car in for its first service appointment. Was immediately met at the service bay by Mike Miller, who walked up to my car and called me by More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 02, 2017 -

Certified Benz & Beemer responded

Stan: We are glad to hear that Mike Miller was able to deliver superior customer service and help make your recent work at our Service Department so quick and easy. We look forward to being there for you again in the future, whether for service or when you are in the market for your next vehicle.

March 02, 2017

Great service Mike got me in, listened to what my concerns were and had my issues addressed with my car. Once assessed, Mike provided me a loaner. When I returned More

by Indpndnt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 02, 2017 -

Certified Benz & Beemer responded

Dear Indpndnt1: Thanks for taking the time to share your compliments on Mike's excellent customer service and that all of your issues were addressed properly. We really appreciate your recommendations of Mike and Certified Benz & Beemer to others!

March 01, 2017

Easiest car buying experience in town. Just purchased my second vehicle from Kory, assisted by Andy this time. What can I say, the sales process is simple, no haggling or back and forth, th More

by Up2Speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Groters
Mar 02, 2017 -

Certified Benz & Beemer responded

Dear Up2Speed: Thanks for taking the time to write this awesome review and for being such a loyal customer! CBB loves your byline "easiest car buying experience in town"! We are glad to hear that Kory and Andy provided you with excellent customer service. We really appreciate your business and look forward to being able to assist you again.

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