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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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February 01, 2017

Staying Loyal to Certified Benz and Beemer I purchased by 328i last year and have been going to Certified Benz and Beemer for all my work. I've had Morgan McLeod as my service advisor the whole More

by Sean Morrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Feb 04, 2017 -

Certified Benz & Beemer responded

Sean: Thank you so much for your business and your loyalty. We appreciate that you have shared with us how well Morgan has provided you with customer service when your car has needed maintenance. Please let us know whenever Certified Benz & Beemer can be of assistance to you in the future, whether for maintenance or when you are looking for your next vehicle.

January 29, 2017

Great Sales, Service and Finance Departments I did my work on the web since I was looking for a Chevy Tahoe. I called and spoke to Howie regarding one I had seen on the web. It was available so More

by happy customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Weaver, Howard "Howie" Kulman, Mike Miller
Jan 30, 2017 -

Certified Benz & Beemer responded

Dear Happy customers: We are happy too to hear that Howie and Tracey made your sales transaction so easy without any pressure. Thanks for your business! CBB looks forward to being there for you in the future, whether for maintenance on your recent purchase or when you are back in the market for your next vehicle.

January 27, 2017

DEALERSHIP EXPERIENCE I had a great customer service with Michael Miller! my car was not going to be ready until the next day. he made sure that I had a rental to return ho More

by mavinino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jan 29, 2017 -

Certified Benz & Beemer responded

Dear mavinino: Thanks for letting us know that Michael Miller provided you with great customer service as it relates to your recent visit to CBB's Service Department. Please let us know when CBB can assist you again in the future, whether with maintenace or when you are looking for your next vehicle.

January 27, 2017

Mike in service has been great! Mike has been great, has helped me with numerous problems with all my cars! It has been a pleasure knowing my cars will get fixed and i won't get scre More

by scasey013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 29, 2017 -

Certified Benz & Beemer responded

Dear scasey013: We really appreciate hearing from our Service customers. Thanks for sharing that Mike was very helpful with your recent maintenance requirements. CBB looks forward to heping you again in the future.

January 24, 2017

Best Purchase experience ever The help and professionalism shown by all (Danny / Andy / Chris) was great. I will certainly recommend CB&B to anyone looking for a great car. More

by GB52
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredlake, Travis Walters
Jan 25, 2017 -

Certified Benz & Beemer responded

Dear GB52: Thanks for such an awesome review! We love to hear from our customers that they had the best purchase ever at CBB. We are happy to hear that Danny, Andy and Chris all provided you with helpful customer service. CBB appreciates your business and looks forward to the next opportunity to help you.

January 23, 2017

Service-Certified Oil Service Plus Great service! Called and was able to get in for an oil change the same day. Michael met us at the door and had the service completed within an hour. More

by AliIvy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jan 24, 2017 -

Certified Benz & Beemer responded

Dear AliIvy: We appreciate that you have taken the time to let us know that the Service Department and Michael were able to provide you with great service on your recent maintenance. Pleasse let us know when CBB can help you again in the future.

January 19, 2017

BEST COMPANY IVE EVER WORKED WITH I want to take the time to reach out to the management team as well as other customers To genuinely give my honest opinion about this dealership. More

by Nhockings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed abdouni
Jan 21, 2017 -

Certified Benz & Beemer responded

Dear Nhockings! WHAT AN AWESOME REVIEW! The ownership of CBB thanks you so much for your kind and generous words! We are very proud that Andy and Danny are two of the very best representatives of CBB and we are grateful that you recognized the outstanding customer service that they provided for you. We are delighted that you will be working with us again in the future and look forward to your family and friends whom you refer to CBB. Finally, thank you so much for your business and CBB looks forward to a long mutually beneficial relationship.

January 19, 2017

Top Tier Service Quality/Staff Wanted to give a personal shout out to Bryan @ service for taking care my car and paying such great attention to the detail. Thank you! More

by MMZ328i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jan 21, 2017 -

Certified Benz & Beemer responded

Dear MMZ328i: You are very welcome! We appreciate that you have taken the time to recognize the excellent customer service and attention to detail that Bryan provided you with your recent maintenance at Certified Benz & Beemer. CBB looks forward to helping you again in the future.

January 17, 2017

oil change Brought my 2010 bmw M3 in for an oil change on 01/17/18. Dealt with morgan McLeod in the service department who has assisted me before and have to say More

by queenskatemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
morgan mcleod
Jan 18, 2017 -

Certified Benz & Beemer responded

Dear queenskatemom: We love to hear from the customers of our Service Department. Thanks for taking the time to recognize Morgan and the others who provided you with friendly, helpful service. CBB looks forward to helping you again with your maintenance needs or when you are in the market for your next vehicle.

January 10, 2017

bought used car from Que at Beemer dealership Que was very good and stay in the sales loop with us for 2 months and was persistent without being pushy. He helped very much with a great car More

by 2011 528!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Certified Benz & Beemer responded

2011 528! We are glad to heat that Que was very good and keepin you in the loop and helped you to find the perfect car. Thanks for your business! We look forward to the next opportunity to be of service to you.

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