Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,566 Reviews of Certified Benz & Beemer - Service Center
THANK YOU! Thank you for making me feel like a boss! Ask for Mike Miller, you will never be disappointed. the best service provider in town if not in the whole w Thank you for making me feel like a boss! Ask for Mike Miller, you will never be disappointed. the best service provider in town if not in the whole world. More
Superior Service Brought my car in for its first service appointment. Was immediately met at the service bay by Mike Miller, who walked up to my car and called me by Brought my car in for its first service appointment. Was immediately met at the service bay by Mike Miller, who walked up to my car and called me by name. Was in a loaner car within 10 minutes and on my way to work. Same experience when I went to pick up my car. I was the focus and on my way in just minutes. Only wish I could have gotten my rear panel issue resolved but I need to go to a body shop. The car looks great (had it detailed). See you in a year!!! More
Great service Mike got me in, listened to what my concerns were and had my issues addressed with my car. Once assessed, Mike provided me a loaner. When I returned Mike got me in, listened to what my concerns were and had my issues addressed with my car. Once assessed, Mike provided me a loaner. When I returned for my car a couple days later, everything was in order and to my satisfaction. I would certainly recommend Mike and Certified Benz and Beemer! More
Highly recomend My first and last impression at the dealership was Blaine. Awesome guy, he helped me immensely. Blaine didn't sell me a car , he helped me get exactly My first and last impression at the dealership was Blaine. Awesome guy, he helped me immensely. Blaine didn't sell me a car , he helped me get exactly what I wanted. Andy helped with my purchase as well. Tom and Trevor were also great. I had a small issue and Brian in the service department took care of it quicker than I expected, great bunch of guys there, I will definitely continue to do business with them and highly encourage anyone looking for a great experience buying a car to check their inventory. Thanks guys!!! Genuinely grateful. My first impression will be my last, thanks again Blaine! He's the guy ! More
Easiest car buying experience in town. Just purchased my second vehicle from Kory, assisted by Andy this time. What can I say, the sales process is simple, no haggling or back and forth, th Just purchased my second vehicle from Kory, assisted by Andy this time. What can I say, the sales process is simple, no haggling or back and forth, the cars are premium quality no issues, super friendly and passionate team. Office is comfy and has a ton of other cars to enjoy while you're there. Can be in out and on the road in less than a couple of hours! Thanks everyone at CBB see you for my next car! More
Excellent response time and truthful I found this can on the AutoTrader website and it took less than 5 minutes for Christopher to call me once I emailed my interest in the car. He was po I found this can on the AutoTrader website and it took less than 5 minutes for Christopher to call me once I emailed my interest in the car. He was polite, respectful and not pushy. Chris was easy to work with and I felt comfortable during the whole process. I live in Houston and the car was in Arizona, I had to trust the pictures and take Chris's word that the car was exactly as it was depicted. Chris was easy to work with as well as Maggie in finance and the car carrier,Wade, that brought me the car. This will probably be the first place we look for a car in the future. More
Vehicle Delivery Follow Up CBB does a wonderful job at all levels. This was my first experience with their service department and no surprise, they were really good. Brian was CBB does a wonderful job at all levels. This was my first experience with their service department and no surprise, they were really good. Brian was friendly, professional and thorough. Thanks guys! More
Great service, fast and honest I needed a brake fluid flush and they were able to get me in the same day/ within the hour. And although I had to wait there while it was being done, I needed a brake fluid flush and they were able to get me in the same day/ within the hour. And although I had to wait there while it was being done, the wait was not bad. They were so fast and honest, I was in and out in no time. Thank you! More
ANOTHER PERFECT VISIT Another perfect service visit. I made an appointment with Mike the week prior he worked around my hectic schedule and got me in and had a loaner read Another perfect service visit. I made an appointment with Mike the week prior he worked around my hectic schedule and got me in and had a loaner ready for me so I was in and out within 10mins of drop off. He kept me up to date and even showed me the broken part on my wheel that needed to be replaced and what the hiccup was that I had keys to my wheels and walked me through the process and gave me complete trust my vehicle was being fixed right. When I picked up my vehicle the mechanic Steve actually came out and spoke to me about what was serviced and the one thing that was not under warranty and how I could save money to fix the issue (it was an electronic issue in my after market stereo that needed a replacement fan) and my best options and if I wanted him to fix it to come back and he would take care of it. Steve made me very happy and I left feeling very relieved my car was looked after so in detail. More
Amazing service! Michael Miller in the service department is a pleasure to work with. He always goes above and beyond to make sure the customer is satisfied. Michael Miller in the service department is a pleasure to work with. He always goes above and beyond to make sure the customer is satisfied. More