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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,582 Reviews

1,582 Reviews of Certified Benz & Beemer - Service Center

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April 20, 2017

Great experience! Trustworthy and not pushy. The process was not long from the salesman to finance. Car buying was a breeze. I love my car! Look forward to doing busine More

by Breezeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Vecchio
Apr 21, 2017 -

Certified Benz & Beemer responded

Deear Breezeem: We are so delighted that you love your new car and that Danny and the CBB team helped to make your recent purchase a great one! Please do not hesitate to reach out to us if you need any maintenance in the future or when you are back in the market for your next vehicle.

April 20, 2017

Amazing experience Making the appointment was easy. Was greeted by Mike and he took care of me from start to finish! Was very impressed with the service More

by Iamorijinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 21, 2017 -

Certified Benz & Beemer responded

Dear lamorijinal: Thanks for sharing your feedback with us regarding your recent amazing experience working with Mike and the Service Department at CBB. We sincerely look forward to having the pleasure of seeing you again in the future!

April 19, 2017

Great Service Michael was great to work with. He is very friendly and professional. My car was diagnosed quickly and the repairs were performed much faster than I e More

by SusanAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 20, 2017 -

Certified Benz & Beemer responded

Susan: We really appreciate that you took the time to share your feedback regarding the great customer service provided by Michael in the Service Department. We are glad to hear that his friendly and professional demeanor made it easy for you. Thanks for your business and we look forward to seeing you again soon.

April 18, 2017

Best customer service! It's human nature to dread having to take your car in for maintenance, but Morgan makes this experience positive and painless. Morgan always greets me More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Apr 19, 2017 -

Certified Benz & Beemer responded

Elizabeth: Thanks for taking the time to share your compliments on Morgan's excellent customer service with our Service Department. We are so happy to hear that Morgan makes you feel welcome and valued as a customer of Certified Benz & Beemer. We appreciate your support and look forward to seeing you again.

April 13, 2017

Satisfied Danny was very professional and helpful. Made things easier for me definitely will do more business here in the future. Also prices are affordable an More

by Ralph W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2017 -

Certified Benz & Beemer responded

Ralph: Thanks so much for your FIVE STAR review! We are happy to hear that Danny was very professional and helped to make things easier and for recognizing that our prices were affordable and the service department was great. Thanks so much for the business and CBB looks forward to doing more business with you in the future.

April 12, 2017

Love this place I brought my car in for service today and Morgan McLeod was great. Got me in and out quick even though I was 10 minutes late for the appointment. He a More

by Chris Rabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Apr 12, 2017 -

Certified Benz & Beemer responded

Chris: We love reviews like yours!! We also really appreciate that you took the time to acknowledge the excellent customer service that Morgan provided to you with your visit to our Service Department. Please let us know when CBB can be of assistance to you again in the future.

April 12, 2017

Look No Further for Superior Service My experience and results with Benz & Beemer was top notch from start to finish. Mike Miller as my Service Advisor was enthusiastic and professional, More

by mikes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 16, 2017 -

Certified Benz & Beemer responded

Mike: Thanks for your top notch review! We are so happy to hear that Mike Miller provided you such helpful, knowledgeable and thorough customer service. We truly look forward to helping you again the next time your vehicle needs service or when you are in the market for your next vehicle.

April 07, 2017

Michael is the bomb! Michael has helped me personally for years now. Through punctured tires and bumped curbs, oil changes, repairs and other maintenance, Michael is court More

by Ndefay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 09, 2017 -

Certified Benz & Beemer responded

Dear Ndefay: What an awesome review! Thanks for taking the time to share your wonderful compliments on Michael's outstanding customer service! We are glad that you feel like an MVP and we hope that we can make all of our customers feel like that same way. CBB greatly appreciates your trust and your business and hope to continue to work with you in the future.

April 06, 2017

Quick, efficient and great service Service on our BMW X5 M with some additional stuff needed to be done. The service advisor Michael Miller handled everything absolutely perfect. It was More

by kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 09, 2017 -

Certified Benz & Beemer responded

Dear Kelli: We appreciate that you took the time to share with us about the quick, efficient and great service that you received from Michael Miller during your recent maintenance visit. Thanks for the heads up on the loaner car. We look forward to assisting you again with your maintenance needs and, hopefully, when you are in the markert looking for your next vehicle.

March 24, 2017

Awesome customer service These guys always go the extra mile for me... especially Brian and Val!!I live over 100 miles away and they have always provided fantastic customer s More

by Alisa M Gordin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Atwood, Bryan Sullivan
Mar 27, 2017 -

Certified Benz & Beemer responded

Alisa: We love your review!!! Certified Benz & Beemer does take pride in providing top notch customer service in our Service Department and we appreciate your feedback to reaffirm our efforts. Thanks for recognizing the Five Star service from Brian and Val in the Service Department. We appreciate your support and look forward to helping you again in the future.

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