Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,583 Reviews of Certified Benz & Beemer - Service Center
First service Customer service was great, but car wash was subpar, had to do some touch up work on my own. Overall service was great, just more attention to detail Customer service was great, but car wash was subpar, had to do some touch up work on my own. Overall service was great, just more attention to detail with the car wash. More
Very good The services was very very good. Our interaction with Michael was as good as you could possible want it to be. I would recommended michales service to The services was very very good. Our interaction with Michael was as good as you could possible want it to be. I would recommended michales service to anyone. More
Professional and honest I always feel like Mike Miller goes out of his way to make things workable with my schedule to service my car. He's professional and caring. Mike has I always feel like Mike Miller goes out of his way to make things workable with my schedule to service my car. He's professional and caring. Mike has been my service guy for years. Takes such good care of me!! The dealership also does a great job working on my car... and make sure it's nicely washed when done 👍🏽 More
Best service shop I bought my BMW 2 yrs ago and recieved excellent service from the sales dept. Every one was friendly, helpful and patient. There was no high pressure I bought my BMW 2 yrs ago and recieved excellent service from the sales dept. Every one was friendly, helpful and patient. There was no high pressure sales. Everyone knows when you buy a vehicle there is always going to be maintenance and repairs. I live right across the street from Chapman BMW and went there ONLY once. It was horrible service. I was very disappointed. I was not the only one there that said "We will never come back". The only place I will take my car is the service dept at cert benz n beemer. I work with Brian Sullivan and Charles Glass. These guys are yhe best you could hope for to service your vehicle. They are knowledgeable, easy to work with and always pleasant and friendly. Thank you Brian Sullivan and Charles Glass for taking great care of me. You will always have my buisiness. Sincerely Joe Torres More
Never Let's Me Down I've owned my GL550 for just over a year and had this dealer service my car twice. Always had a loaner for me the day I got service done. Pricing was I've owned my GL550 for just over a year and had this dealer service my car twice. Always had a loaner for me the day I got service done. Pricing was on par with other dealerships and they had some of the best customer service I've ever experienced. Would highly recommend! More
First Service Brian Sullivan handled my service issue in a prompt and efficient manner. He was friendly and professional. It will be easy to return for future servi Brian Sullivan handled my service issue in a prompt and efficient manner. He was friendly and professional. It will be easy to return for future service. More
Purchased a BMW 435i 2015 M package Christopher Beaman amazing customer service i have recently bought a 2015 BMW 435i with certified Benz and Beamer. Christopher Beaman was very helpfu Christopher Beaman amazing customer service i have recently bought a 2015 BMW 435i with certified Benz and Beamer. Christopher Beaman was very helpful in finding the car and gave me a good deal. I visited so many other dealers but never felt comfortable as everyone wanted to force the customers to buy the vehicle but CBB is great place they go by customer preferences. There was absolute no pressure. All the departments handled very well Chirs(Manager) and finance team too. Thank you Christopher Beaman and Team !!!!! thank you CBB!!!! More
My expierience at certified benz&beemer I had a great experience at the benz &beemer service department ,i was happy with service they provide for me. Mike always make sure that you happy wi I had a great experience at the benz &beemer service department ,i was happy with service they provide for me. Mike always make sure that you happy with service. More
Car detailed Bryan was super. I had my car detailed. He paid close attention to detail. Said it would take 4 hours. It was exactly 4 hours. He gave us a loane Bryan was super. I had my car detailed. He paid close attention to detail. Said it would take 4 hours. It was exactly 4 hours. He gave us a loaner car.. Great customer service More
service department Mike is so helpful and eager to find a solution to whatever situation comes. Mike answers questions and returns calls promptly. The service departme Mike is so helpful and eager to find a solution to whatever situation comes. Mike answers questions and returns calls promptly. The service department is a good team. More