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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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April 12, 2017

Look No Further for Superior Service My experience and results with Benz & Beemer was top notch from start to finish. Mike Miller as my Service Advisor was enthusiastic and professional, More

by mikes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 16, 2017 -

Certified Benz & Beemer responded

Mike: Thanks for your top notch review! We are so happy to hear that Mike Miller provided you such helpful, knowledgeable and thorough customer service. We truly look forward to helping you again the next time your vehicle needs service or when you are in the market for your next vehicle.

April 07, 2017

Michael is the bomb! Michael has helped me personally for years now. Through punctured tires and bumped curbs, oil changes, repairs and other maintenance, Michael is court More

by Ndefay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 09, 2017 -

Certified Benz & Beemer responded

Dear Ndefay: What an awesome review! Thanks for taking the time to share your wonderful compliments on Michael's outstanding customer service! We are glad that you feel like an MVP and we hope that we can make all of our customers feel like that same way. CBB greatly appreciates your trust and your business and hope to continue to work with you in the future.

April 06, 2017

Quick, efficient and great service Service on our BMW X5 M with some additional stuff needed to be done. The service advisor Michael Miller handled everything absolutely perfect. It was More

by kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 09, 2017 -

Certified Benz & Beemer responded

Dear Kelli: We appreciate that you took the time to share with us about the quick, efficient and great service that you received from Michael Miller during your recent maintenance visit. Thanks for the heads up on the loaner car. We look forward to assisting you again with your maintenance needs and, hopefully, when you are in the markert looking for your next vehicle.

March 24, 2017

Awesome customer service These guys always go the extra mile for me... especially Brian and Val!!I live over 100 miles away and they have always provided fantastic customer s More

by Alisa M Gordin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Atwood, Bryan Sullivan
Mar 27, 2017 -

Certified Benz & Beemer responded

Alisa: We love your review!!! Certified Benz & Beemer does take pride in providing top notch customer service in our Service Department and we appreciate your feedback to reaffirm our efforts. Thanks for recognizing the Five Star service from Brian and Val in the Service Department. We appreciate your support and look forward to helping you again in the future.

March 21, 2017

Service team is excellent Brian over at Certified benz and beemer is the best. Always in a great mood, always trying to make sure I have as little discomfort as possible when More

by Easy going guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Mar 22, 2017 -

Certified Benz & Beemer responded

Dear 650bmw: Thanks for taking the time to share your compliments on Brian's customer service in the Service Department. It's great to hear that Brian helps to make the process much more tolerable. CBB greatly appreciates the referrals and recommendations from its happy customers. Please let us know when we can help you again, whether with maintenance or when you are looking for your next vehicle.

March 20, 2017

Chris Naul was the Sh!! The whole experience was great I had been to three maybe four different dealerships and he was very helpful and amazing to work with I hi More

by Rebbeca202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Certified Benz & Beemer responded

Dear Rebbeca202: Thanks for sharing with us the outstanding customer service you received in working with Chris Nall. Certified Benz & Beemer truly appreciates the recommendations and referrals from its happy customers. We look forward to helping you again in the future.

March 18, 2017

Service Michael Miller is my service advisor. He is personable and professional. Top shelf experience for an oil change and check up! looking forward to a ret More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 19, 2017 -

Certified Benz & Beemer responded

Johnny: Thanks for taking the time to share your compliments on Morgan's customer service. CBB looks forward to helping you again when your vehicle needs maintenance or when you decide to look for your next vehicle.

March 17, 2017

Great First Experience This was my first experience with CB&B & I received great service from Morgan. I liked his upbeat attitude & honesty. Something not found too often More

by Christin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Mar 19, 2017 -

Certified Benz & Beemer responded

Christin: Thanks for taking the time to share with us your first experience with CBB and the level of service that you received from Morgan and the Service Department. CBB looks forward to the next opportunity to provide you with a similar level of service, whether for maintenance or if you are in the market for your next vehicle.

March 11, 2017

Michael Miller was awesome to deal with I took my Mercedes in for a service on 3/2/2017 and Michael was courteous, professional and overall just a pleasure to deal with More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 13, 2017 -

Certified Benz & Beemer responded

Dear jj: Thanks for sharing with us about your recent experience working with Michael Miller and the CBB Service Department. It's great to hear that Michael provided you with helpful customer service and was awesome to work with. Please let us know when CBB can be of assistance to you in the future.

March 09, 2017

Reliable service and the prices are right Living in both La and Scottsdale, I highly recommend Benz and Beemer. I have got my car serviced here several times. Reliable service and the prices a More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 09, 2017 -

Certified Benz & Beemer responded

Marty: We are glad to know that the Service Department was able to help you numerous time with reliable service and great prices. It's also great to hear that Michael Miller delivered excellent customer service. Please let us know when CBB can help you again in the future.

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