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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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April 26, 2017

My expierience at certified benz&beemer I had a great experience at the benz &beemer service department ,i was happy with service they provide for me. Mike always make sure that you happy wi More

by mavinino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear mavinino: Thanks so much for the FIVE STAR review for the Service Department at CBB! We are glad to hear that you were very happy with the service provided by Mike. Please let us know when CBB can assist you again in the future.

April 25, 2017

Car detailed Bryan was super. I had my car detailed. He paid close attention to detail. Said it would take 4 hours. It was exactly 4 hours. He gave us a loane More

by Nancy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Apr 26, 2017 -

Certified Benz & Beemer responded

Dear Nancy: We appreciate your feedback that Bryan was so helpful and provided great customer service on your recent visit to the CBB Service Department. Please let us know when we can assist you again in the future, whether with maintenance again or when you are back in the market for your next vehicle.

April 21, 2017

Service is awesome. The service team treats me like family. They're always looking out for me making sure my car performs at its highest potential. Highly recommende More

by Audi girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 21, 2017 -

Certified Benz & Beemer responded

Dear Audi girl: We really appreciate you taking the time to let our customers knwo about the high quality of treatment that you received from Mike and the rest of the Service Department. Thanks for the high recommendations too! Please let us know when CBB can be of assistance to you again.

April 21, 2017

service department Mike is so helpful and eager to find a solution to whatever situation comes. Mike answers questions and returns calls promptly. The service departme More

by LindaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 22, 2017 -

Certified Benz & Beemer responded

Dear LindaB: Thanks for the FIVE STAR Review! We are delighted to hear that Michael and the Service Department team were so helpful for you. We look forward to helping you again in the future, whether for maintenance or when you are in the market for your next vehicle.

April 20, 2017

Great experience! Trustworthy and not pushy. The process was not long from the salesman to finance. Car buying was a breeze. I love my car! Look forward to doing busine More

by Breezeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Vecchio
Apr 21, 2017 -

Certified Benz & Beemer responded

Deear Breezeem: We are so delighted that you love your new car and that Danny and the CBB team helped to make your recent purchase a great one! Please do not hesitate to reach out to us if you need any maintenance in the future or when you are back in the market for your next vehicle.

April 20, 2017

Amazing experience Making the appointment was easy. Was greeted by Mike and he took care of me from start to finish! Was very impressed with the service More

by Iamorijinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 21, 2017 -

Certified Benz & Beemer responded

Dear lamorijinal: Thanks for sharing your feedback with us regarding your recent amazing experience working with Mike and the Service Department at CBB. We sincerely look forward to having the pleasure of seeing you again in the future!

April 19, 2017

Great Service Michael was great to work with. He is very friendly and professional. My car was diagnosed quickly and the repairs were performed much faster than I e More

by SusanAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 20, 2017 -

Certified Benz & Beemer responded

Susan: We really appreciate that you took the time to share your feedback regarding the great customer service provided by Michael in the Service Department. We are glad to hear that his friendly and professional demeanor made it easy for you. Thanks for your business and we look forward to seeing you again soon.

April 18, 2017

Best customer service! It's human nature to dread having to take your car in for maintenance, but Morgan makes this experience positive and painless. Morgan always greets me More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Apr 19, 2017 -

Certified Benz & Beemer responded

Elizabeth: Thanks for taking the time to share your compliments on Morgan's excellent customer service with our Service Department. We are so happy to hear that Morgan makes you feel welcome and valued as a customer of Certified Benz & Beemer. We appreciate your support and look forward to seeing you again.

April 13, 2017

Satisfied Danny was very professional and helpful. Made things easier for me definitely will do more business here in the future. Also prices are affordable an More

by Ralph W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2017 -

Certified Benz & Beemer responded

Ralph: Thanks so much for your FIVE STAR review! We are happy to hear that Danny was very professional and helped to make things easier and for recognizing that our prices were affordable and the service department was great. Thanks so much for the business and CBB looks forward to doing more business with you in the future.

April 12, 2017

Love this place I brought my car in for service today and Morgan McLeod was great. Got me in and out quick even though I was 10 minutes late for the appointment. He a More

by Chris Rabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
Apr 12, 2017 -

Certified Benz & Beemer responded

Chris: We love reviews like yours!! We also really appreciate that you took the time to acknowledge the excellent customer service that Morgan provided to you with your visit to our Service Department. Please let us know when CBB can be of assistance to you again in the future.

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