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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews
Call Service Center (888) 553-7071

1,619 Reviews of Certified Benz & Beemer - Service Center

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July 04, 2024

Marcus is my service rep and he is always so kind to me and very transparent. All the service guys here are great and I highly recommend. Quick in and out and as a woman it’s not intimidating getting my ca More

by Brianna.hoffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Jul 06, 2024 -

Certified Benz & Beemer responded

Dear Brianna.hoffman1: We cannot thank you enough for taking the time to let our customers know about Marcus and the 5 Star customer service that you received from our Service Department. Your kind words and support are greatly appreciated. We also are grateful for your strong recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

June 27, 2024

Bryan was great! Very knowledgeable and informative. He prioritized the repairs I needed and what could wait. He explained everything to me and then repeated it to my More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor - tech, Bryan Sullivan
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Jun 27, 2024 -

Certified Benz & Beemer responded

Dear Renee: Thanks so much for letting our customers know how well you were treated by Bryan and Connor in our Service Department. We really appreciate your very kind words and support. Please let us know when we can ever assist you again in the future.

June 27, 2024

No issues since all went well, very good service and will definitely use again in future. More

by vblais1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
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Jun 28, 2024 -

Certified Benz & Beemer responded

Dear vblais1: Thanks so much for sharing your positive feedback on our Service Department. We are glad that you were very happy with your experience and that you will be returning in the future. We are grateful for your kind words and support. Please let us know when we can assist you again in the future.

June 26, 2024

Excellent customer service. I am very pleased how the process was fast and thorough. Will most likely to return! More

by phx1326rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Certified Benz & Beemer responded

Dear phx1326rose: We strive to provide our customers with outstanding service and are glad that you appreciated that from Que and the CBB team. Your kind words and support are greatly appreciated. Please let us know when we can have the pleasure of serving you again.

June 24, 2024

Heather is a new service advisor for me, she is very nice and helpful, also Bryan is always friendly to me and helpful, I would highly recommend this as a place to buy and service a vehicle! The best experie More

by Valentine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
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Jun 24, 2024 -

Certified Benz & Beemer responded

Dear Valentine: We really appreciate you taking the time to share your wonderful feedback regarding our Sales and Service Departments. We are grateful for your kind words and support. Please let us know when we can ever serve you again in the future.

June 21, 2024

Service department was great. Followed through on all the work. Car was nice and clean afterwards More

by usedcarbuyer12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, Bryan Sullivan
Report | Print
Jun 21, 2024 -

Certified Benz & Beemer responded

Dear usedcarbuyer12345: Thanks so much for your 5 Star review! We are delighted that you were very happy with the work with our Service Department. We are grateful for your business and look forward to being there for you in the future.

May 29, 2024

Bryan and Benz Beemer are top notch. I appreciate their customer service and highly recommend you check them out. They beat the Land Rover dealership on pricing by 1/2. More

by Jo Jo G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
May 29, 2024 -

Certified Benz & Beemer responded

Dear Jo Jo: We are delighted that you appreciated our outstanding customer service and even better process in our Service Department. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.

May 26, 2024

Brain in service is AMAZING! ! So glad you are back… Great to see you Jack & Lee..Thx again CBB!! More

by Katie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
May 29, 2024 -

Certified Benz & Beemer responded

Dear Katie: You are very welcome Many of our customers agree with you that Bryan is amazing! We will be sure to share your high praise with him, Thanks for choosing CBB and we look forward to being there for you in the future.

May 16, 2024

Great customer service respectful and knowledgeable highly recommend to a custom Not keeping customers waiting always a good update More

by Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Certified Benz & Beemer responded

Dear Ko: We really appreciate you taking the time to share your positive feedback with us. We are grateful for the opportunity to earn your business and look forward to working with you again.

April 17, 2024

Awesome service and very communicative with my car in the shop! Great car wash after! More

by Alixxavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Report | Print
Apr 18, 2024 -

Certified Benz & Beemer responded

Dear Alixxavila: We really appreciate you taking the time to share your very positive experience with our Service Department. Your kind words and support are appreciated. Please let us know when we can ever assist you again in the future.

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