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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews

1,616 Reviews of Certified Benz & Beemer - Service Center

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August 29, 2017

Great service 2017!!!!! I just want to thank Mike miller and all the great guys in service ..... I have a busy schedule and they always work around my time constraints . Ever More

by Jllauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 29, 2017 -

Certified Benz & Beemer responded

Dear James: We really appreciate your Five Star Review! Thanks for sharing with our customers about the great customer service provided by Mike Miller and the team in the CBB Service Department. We are grateful for your business and look forward to the next opportunity that we can serve you.

August 24, 2017

High Class All The Way First time in for a warranty issue. Mike Miller is my service advisor and I can't say enough about how I was treated. He kept me advised along th More

by ssb128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 25, 2017 -

Certified Benz & Beemer responded

Dear ssb128: We really appreciate you taking the time to share with our customers your thoughts and opinions on how well you were treated by Mike Miller and the Service Department staff. We also appreciate your recommendation of CBB to others. Rest assured your valuable comments will be shared with the management team to correct the pick up issue that you pointed out. We value your business and we look forward to the opportunity to assist you again in the future.

August 20, 2017

Fast and Simple I reached out to this dealership after having problems with another Scottsdale Mercedes dealership and I am very thankful that I did. I worked with Mi More

by DSheker
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 20, 2017 -

Certified Benz & Beemer responded

Dear DSheker: We are delighted to read your FIVE STAR Review! It's great to hear that you enjoyed the fast, friendly and professional service you received with your recent visit to CBB's Service Department. We really appreciate your recommendation to others to utilize CBB's Service Department and we hope to have the pleasure of seeing you again as well.

August 19, 2017

Great! Bryan always goes above and beyond to make sure that I'm taking care of when I have to bring my car in for warranty service! I highly recommend Bryan More

by aeggerth84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan , Bryan Sullivan
Aug 20, 2017 -

Certified Benz & Beemer responded

Dear aeggerth84: Thanks for sharing your feedback regarding the great customer service that Bryan provided with your recent visit to the CBB Service Department. We are delighted to hear that Bryan went above and beyond to take care of you and will be sure to share your kind words with him. CBB appreciates your business and looks forward to the next time that we can assist you.

August 18, 2017

Certified Oil Service Plus Mike and staff are always the friendless and most helpful people I have dealt with at any dealership to date! Mike is extremely professional, knowledg More

by JananaClips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 20, 2017 -

Certified Benz & Beemer responded

Dear JananaClips: We are delighted to hear that you had such a positive experience working with Mike and the staff at the CBB Service Department. We will be sure to share your wonderful feedback with Mike and look forward to helping you again in the future.

August 18, 2017

Best service Replaced parts on my car fast and nice service. The mechanic was friendly and gave me suggestion on a fuel treatment. So this is my #1 place! More

by MR B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 20, 2017 -

Certified Benz & Beemer responded

Dear Mr. B: Thanks so much for the FIVE STAR Review! We really appreciate that you found working with the Service Department at CBB to be friendly and helpful. We are glad that CBB is your new No. 1 place for service and look forward to assisting you again in the future.

August 16, 2017

Mercedes Service Very happy with Mike Miller he is the best service guy I have ever dealt with. The shop was very clean and everyone we came across was very friendly. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard "Howie" Kulman, Mike Miller
Aug 16, 2017 -

Certified Benz & Beemer responded

Dear Bruce: We really appreciate that you took the time to share your feedback with us regarding the friendly and helpful service that you received from Mike Miller in the Service Department. We will be sure to share your kind compliments with Mike. We hope to have the pleasure of seeing you again in the future.

August 15, 2017

c55 AMG After a few hiccups and a layoff in communication with the service department, Jack Schneider (owner) got in touch with me. He is a down to earth indi More

by Qah623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val Atwood
August 14, 2017

Amazing Service I'm not one to write reviews, cannot remember a time I have even done so. That said, the service I received at CBB & in particular service advisor Mi More

by Hritsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 16, 2017 -

Certified Benz & Beemer responded

Dear Hritsco: We really appreciate that you took the time to share your feedback with us regarding the amazing service that you received from Michael Miller on your recent visit to the CBB Service Department. It is great to hear that, although you are hard to impress, you were so appreciative of the fine work of Michael and his team and wanted to share your experience with our customers. Thanks so much for your business and your wonderful review. We look forward to seeing you again in the future.

August 14, 2017

Service Excellence The service staff at CBB is prompt, courteous, and above all , knowledgeable about MY vehicle. Lots of cars go through the shop, but they do seem to More

by mesaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician Steve, Bryan Sullivan
Aug 16, 2017 -

Certified Benz & Beemer responded

Dear mesaman: We strive to provide all of our customers with outstanding customer service and appreciate your kind words in that regard as it relates to the recent work that you had performed with our Service Department. We are glad that Brian and the Service crew took excellent car of you and your vehicle. Please let us know when we can be of assistance to you again.

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