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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,583 Reviews

1,583 Reviews of Certified Benz & Beemer - Service Center

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June 19, 2017

Love these guys! I've only owned my BMW for a year and a half and CB&B is the only place I've taken it! They are very thorough & very communicative. Very happy! More

by Suzanne Kranicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Suzanne: We really appreciate you taking the time to share your feedback with us. We are delighted that you have entrusted CBB with handling the service of your BMW and that Mike and the Service Department have delivered Five Star Service for you. Please let us know if there is anything that we can do for you in the future.

June 19, 2017

Great service! Less than a year ago, I purchased a used BMW from CB&B along with the warranty option, and when I recently took it in for service, everything was take More

by MTGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear MTgirl: Thanks for taking the time to share with our customers about your great experience working with Brian and CBB's Service Department. We really appreciate the feedback and look forward to helping you again in the future.

June 18, 2017

Great Experience I brought my wife's '15 MB C300 in for a 18,000 mi service. The work was completed right on time and the car was detailed and looked great. More

by carnut73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear carnut73: Thanks for taking the time to share your compliments with us on how your wife's MB C300 was handled with the Service Department. CBB looks forward to being there for you and your wife in the future, whether with maintenance or when you are in the market for your next vehicle.

June 15, 2017

High Praise for Brian Sullivan Just a quick review here to highly praise service manager Brian Sullivan. He diagnosed my GL350's problem before I got out of the car and then took c More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Evan: We really appreciate the FIVE STAR Review! Thanks for sharing your high praise for Brian Sullivan in the CBB Service Department. We will be sure to share your very positive feedback with him. In the meantime, if there is anything that CBB can do for you by way of sales or service in the future, then please let us know.

June 14, 2017

Excellant sale and service. They treat you like family. Very good sales person, Andy and the service department stands behind their cars with great care. My service tech is Michael Miller who is top rated. More

by paul1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Paul: We love to hear from our customers who tell us that they felt like they were family in dealing with CBB. Thanks for sharing that Andy was an excellent salesperson and that Michael in the Service Department was top notch. We really appreciate that you refer your family and friends to CBB and will try to extend to them the same level of service that we provided for you. Please let us know if there is anything that CBB can do for you in the future.

June 14, 2017

Great service Bryan and the service department are great, scheduled my appt. and they performed the service fast and efficiently, everyone is friendly and a very co More

by Pkudna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Pkudna: Thanks for taking the time to share with us your compliments on Bryan's great level of service in the Service Department. Please let us know when CBB can be of assistance to you again in the future.

June 14, 2017

I go out of my way to take my car here for servicing. I go out of my way to take my car here for servicing! I left my car at the dealership for repairs and Mike Miller handled my servicing. He was profess More

by AIMS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Amy: What a GREAT review! Thanks for recognizing the awesome work that Mike Miller does in the Service Department. We are so happy to hear that Mike makes the entire service process much easier for you. Please let us know when CBB can be of assistance to you in the future.

June 11, 2017

Great customer service and follow up; good job too Brian was awesome; great follow up and worked with the warranty people which would have never happened if i had to deal with them. Thanks More

by azhwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 20, 2017 -

Certified Benz & Beemer responded

Dear azhwi: Thanks for taking the time to share your compliments on Brian's awesome customer service. Please don't hesitate to reach out to us if you need anything in the future.

June 09, 2017

Always great service! I brought my car in for service. Done very quickly. Michael Miller was my service advisor. He was kind enough to detail my car inside and out without More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 20, 2017 -

Certified Benz & Beemer responded

Dear Helena: WOW! Thanks for sharing with our customers that you bought your car from CBB and that it was your best car buying experience ever AND that you have also used and appreciated having your car serviced with CBB's Service Department. We also appreciate that you let us know how helpful Michael was with the Service Department. Please let us know if there is anything that CBB can do for you in the future.

June 03, 2017

In the Desert Southwest,or the Phoenix Metro, the BEST..!! I have only had,and driven MB"s I now have a ML 500 GREAT CAR indeed.My 1st Benz was a 1952 Black& Chrome S160.That began my love affair began with More

by Theoff R Robison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod, Morgan Mcleod
Jun 05, 2017 -

Certified Benz & Beemer responded

Dear Ted: WHAT AN AWESOME REVIEW!!! Thank you so much for taking the time to share with our customers your multiple experiences working with Certified Benz & Beemer. We really appreciate the wonderful feedback on our Service Department and with the outstanding customer service you have received from Morgan. We will be sure to share your sincere compliments with him. CBB is so grateful for your continued business and looks forward to working with you in the future.

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