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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,583 Reviews

1,583 Reviews of Certified Benz & Beemer - Service Center

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July 06, 2017

Excellent; timely; courteous; friendly; and professional Michael Miller was my Service Advisor on two different occasions within a few week period. On both occasions he kept me well apprised of where the se More

by spark0531
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 07, 2017 -

Certified Benz & Beemer responded

Dear spark0531: Thanks for your FIVE STAR Review! We greatly appreciate your wonderful feedback on the excellent, timely and professional customer service provided by Michael Miller in our Service Department. Please let us know when CBB can be of assistance to you again in the future.

July 04, 2017

Great Service! Bryan is awesome and has gone out of his way to ensure my car is running optimally with little inconvenience for me! He has worked to reduce parts co More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jul 05, 2017 -

Certified Benz & Beemer responded

Dear Kate: We are delighted to hear about the great customer service that you have received from Bryan in our Service Department. Your feedback is important to us and we appreciate knowing that Bryan is helping our customers to reduce their costs and ensure that the repairs are done properly. Please let us know when CBB can be of assistance to you in the future.

July 01, 2017

Wonderful Service Had to bring our vehicle in since it was under warranty. Michael was very helpful and Communicated with us on updates. They did the work in a timely More

by RaymondR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 02, 2017 -

Certified Benz & Beemer responded

Dear Raymond: Our top priority is customer satisfaction and your great feedback regarding Michael helps to reaffirm our efforts at providing our customers with wonderful service. We appreciate the high recommendations and look forward to helping you again, as well as those you may refer to CBB.

June 30, 2017

Another Perfect Transaction Dropped vehicle off Tuesday am at open to Mike Miller explained my situation and he got me setup with a loaner and took care of everything. Mike woul More

by IAN JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve - Mechanic, Mike Miller
Jul 02, 2017 -

Certified Benz & Beemer responded

Dear Ian: We couldn't be more pleased to hear that Mike and Steve were able to provide you with such reliable, friendly and helpful service during your recent visit to the Service Department. We look forward to the pleasure of seeing you again in the future.

June 29, 2017

Great to work with We purchased a 2014 Mercedes from Alex! He was very helpful and thoughtful. He has contacted us even after to make sure we are overly satisfied with More

by mercedesgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kankus, Travis Walters
Jun 29, 2017 -

Certified Benz & Beemer responded

Dear Mercedesgirl: We strive to provide our customers with exemplary customer service and we're glad that you appreciated that from Alex and Travis at CBB. We really appreciate your recommendation of CBB to others and hope that we can assist you again, as well as those you refer, in the future.

June 29, 2017

service Mike is a very energetic young man yet takes the time to explain things. i suppose the best way to describe mike is that he treats you as though you a More

by stanolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 02, 2017 -

Certified Benz & Beemer responded

Dear Stanolds: Thanks so much for the FIVE STAR Review! We are delighted to hear that Mike treated you as family and make your recent visit to the CBB Service Department such a positive one. We agree that Mike is an asset to CBB and hope that we can see you again.

June 27, 2017

Always great service!! I took my Mercedes in for service and repairs on 6/6/17 and Michael Miller took great care of me from start to finish. Thank you!! More

by Pinkjin467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 29, 2017 -

Certified Benz & Beemer responded

Dear Pinkjin467: Thanks for taking the time to share your compliments on Michael Miller's great customer service when working with CBB's Service Department. Please let us know when CBB can be of assistance to you in the future.

June 24, 2017

Outstanding Service Professional and knowledgeable sales and service staff. Special thanks to Brian Sullivan and the rest of the crew for their attention to detail along More

by Lorraine Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 25, 2017 -

Certified Benz & Beemer responded

Dear Lorraine: Thanks so much for the FIVE STAR Review! We are delighted to hear that Brian and the rest of the staff in the Service Department provided you with outstanding service and great hospitality. Please let us know when CBB can be of assistance to you again in the future.

June 22, 2017

Service Team All-Stars!!!! Micheal Miller and the service team are MVP's here! Took the all-wheel drive sleigh in for maintenance and oil change before the wife and kids take of More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 25, 2017 -

Certified Benz & Beemer responded

Dear Dan: You are so welcome! Thanks so much for the FIVE STAR Review! We are very happy to hear that Michael Miller and the rest of the Service Department team in helping you get your vehicle ready for your trip to Montana. We hope that you and your family have a wonderful trip. Please let us know if there is anything CBB can do for you in the future.

June 20, 2017

Caring Service Staff Mike Miller is a great asset to your company. He is friendly, caring and detailed in providing the service work that needs to be completed. More

by Hramos az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 22, 2017 -

Certified Benz & Beemer responded

Dear Hramos az: Thanks for taking the time to share your gracious compliments on Mike Miller's caring customer service. We are well aware how well Mike focused on treating his customers. CBB looks forward to being there for you in the future, whether for maintenance or when you are in the market for a new vehicle.

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