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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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June 11, 2017

Great customer service and follow up; good job too Brian was awesome; great follow up and worked with the warranty people which would have never happened if i had to deal with them. Thanks More

by azhwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jun 20, 2017 -

Certified Benz & Beemer responded

Dear azhwi: Thanks for taking the time to share your compliments on Brian's awesome customer service. Please don't hesitate to reach out to us if you need anything in the future.

June 09, 2017

Always great service! I brought my car in for service. Done very quickly. Michael Miller was my service advisor. He was kind enough to detail my car inside and out without More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 20, 2017 -

Certified Benz & Beemer responded

Dear Helena: WOW! Thanks for sharing with our customers that you bought your car from CBB and that it was your best car buying experience ever AND that you have also used and appreciated having your car serviced with CBB's Service Department. We also appreciate that you let us know how helpful Michael was with the Service Department. Please let us know if there is anything that CBB can do for you in the future.

June 03, 2017

In the Desert Southwest,or the Phoenix Metro, the BEST..!! I have only had,and driven MB"s I now have a ML 500 GREAT CAR indeed.My 1st Benz was a 1952 Black& Chrome S160.That began my love affair began with More

by Theoff R Robison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod, Morgan Mcleod
Jun 05, 2017 -

Certified Benz & Beemer responded

Dear Ted: WHAT AN AWESOME REVIEW!!! Thank you so much for taking the time to share with our customers your multiple experiences working with Certified Benz & Beemer. We really appreciate the wonderful feedback on our Service Department and with the outstanding customer service you have received from Morgan. We will be sure to share your sincere compliments with him. CBB is so grateful for your continued business and looks forward to working with you in the future.

June 02, 2017

Excellent experience Bryan Sullivan handled my service work in a very professional manner and went well beyond what I have normally experienced in an auto service departme More

by hsgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Bryan Sullivan
Jun 05, 2017 -

Certified Benz & Beemer responded

Dear Hsgolfer: Thanks for letting us know what excellent customer service you were provided by Bryan in the Service Department. We are happy to hear that he went above and beyond what you have experienced before. CBB sincerely looks forward to helping you again when your vehicle needs maintenance and/or when you are in the market for your next vehicle.

June 01, 2017

Great service! Amazing customer service! Staff is very friendly, Bryan Sullivan helped me fix some issues I was experiencing, he even got me a loaner car although it More

by lcontreras252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Bryan Sullivan
Jun 05, 2017 -

Certified Benz & Beemer responded

Dear lcontrearas252: We're glad that you appreciated the amazing customer service from Brian and Chris. CBB loves the recommendations from its happy customers and we hope to take good care of all of those your do refer! Thanks for your business and we hope to see you again.

May 31, 2017

Service Dept. is exceptional I recently serviced my 2011 Porsche with Michael Miller. Michael always greets you with a smile and never looks stressed or overwhelmed even when the More

by kierland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 01, 2017 -

Certified Benz & Beemer responded

Dear Robert: What a GREAT review! Thanks for sharing with our customers your experience working with Michael Miller and our Service Department at CBB. We are very glad to hear that you find it worth your while to drive well past two of other new car dealerships to have your Porsche serviced at CBB. That is quite a testament! Please let us know when CBB can help you again in the future.

May 25, 2017

BMW Service May 24 2017 Michael took care of the issue promptly, courteously and with great efficiency. I was late to the appointment but nonetheless Michael met me when I a More

by majconte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 26, 2017 -

Certified Benz & Beemer responded

Dear majconte: We strive to provide our customers with outstanding servifdce and appreciate your kind words in that regard concerning the efforts of Michael Miller in the Service Department. We appreciate your business and look forward to helping you again.

May 23, 2017

An oil change A simple oil change turned into a pleasant experience. Vehicle was washed, tires rotated , test drive and total inspection all performed with minim More

by Chi-Twn
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
May 26, 2017 -

Certified Benz & Beemer responded

Dear Chi-Town: Thanks for taking the time to share with our customers about your recent pleasurable experience having your vehicle serviced at Certified Benz & Beemer. We appreciate your kind words and look forward to being there for you in the future.

May 23, 2017

Best Service Experience Ever!! We were given the name of this dealership and just stopped by today to inquire about service. We were warmly greeted by Michael Miller and he quickly More

by Renee2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 26, 2017 -

Certified Benz & Beemer responded

Dear Renee: We appreciate that you took the time to share your compliments on Michael Miller's outstanding customer service. We agree that Michael is an asset to our fine Service Department and will be happy to share your feedback with him. We really appreciate your support and look forward to the pleasure of working with you again.

May 20, 2017

The BEST service experience, Michael Miller is AAA+ 5 star Michael Miller at Certified Benz & Beemers when well BEYOND the CALL OF DUTY and made our BMW service experience great and memorable. Turns out our c More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 22, 2017 -

Certified Benz & Beemer responded

Dear Steve: Thanks so much for such a fantastic review!! We are so pleased to hear that Michael went well beyond the call of duty to make sure that your service was covered under the factory warranty. We will be sure to share with Michael your wonderful sentiments and look forward to the opportunity to assist you again in the future.

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