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Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,583 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,583 Reviews of Certified Benz & Beemer - Service Center
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August 19, 2017
Great! Bryan always goes above and beyond to make sure that I'm taking care of when I have to bring my car in for warranty service! I highly recommend Bryan Bryan always goes above and beyond to make sure that I'm taking care of when I have to bring my car in for warranty service! I highly recommend Bryan to anyone who is looking for a friendly employee to deal with in the service department. Thanks again! More
by aeggerth84
Employees Worked With
Bryan Sullivan , Bryan Sullivan
August 18, 2017
Certified Oil Service Plus Mike and staff are always the friendless and most helpful people I have dealt with at any dealership to date! Mike is extremely professional, knowledg Mike and staff are always the friendless and most helpful people I have dealt with at any dealership to date! Mike is extremely professional, knowledgeable and makes the service process completely hassle free! More
by JananaClips
Employees Worked With
Mike Miller
August 18, 2017
Best service Replaced parts on my car fast and nice service. The mechanic was friendly and gave me suggestion on a fuel treatment. So this is my #1 place! Replaced parts on my car fast and nice service. The mechanic was friendly and gave me suggestion on a fuel treatment. So this is my #1 place! More
by MR B
Employees Worked With
Mike Miller
August 16, 2017
Mercedes Service Very happy with Mike Miller he is the best service guy I have ever dealt with. The shop was very clean and everyone we came across was very friendly. Very happy with Mike Miller he is the best service guy I have ever dealt with. The shop was very clean and everyone we came across was very friendly. More
by Bruce
Employees Worked With
Howard "Howie" Kulman, Mike Miller
August 15, 2017
c55 AMG After a few hiccups and a layoff in communication with the service department, Jack Schneider (owner) got in touch with me. He is a down to earth indi After a few hiccups and a layoff in communication with the service department, Jack Schneider (owner) got in touch with me. He is a down to earth individual yet very professional. In fair manner, Jack was able to give me a credit and half off labor rates. I am looking forward to experiencing the workmanship of the service department, for what will be my first time in for any type of significant work. Let's see how it goes. More
by Qah623
August 14, 2017
Amazing Service I'm not one to write reviews, cannot remember a time I have even done so. That said, the service I received at CBB & in particular service advisor Mi I'm not one to write reviews, cannot remember a time I have even done so. That said, the service I received at CBB & in particular service advisor Michael Miller was so impressive I felt the need. Recently bought a used Mercedes SUV from another dealer, immediately had issues & brought to CBB on the advise of a friend. Michael met me as soon as I pulled in, quickly had me scheduled for service & I was on my way. Follow up texts were so appreciated, as was his research into solving the problems (which involved scouring the entire US for a replacement AMG rim, very hard to find). Again, I am not one to do reviews & overall hard to impress. I am in sales & know the value of a good presentation. Just so hard to find that kind of service that really makes you take notice. Not here, Michael alone has made me a long time client of this dealership. More
by Hritsco
Employees Worked With
Mike Miller
August 14, 2017
Service Excellence The service staff at CBB is prompt, courteous, and above all , knowledgeable about MY vehicle. Lots of cars go through the shop, but they do seem to The service staff at CBB is prompt, courteous, and above all , knowledgeable about MY vehicle. Lots of cars go through the shop, but they do seem to understand my particular automobile. I also recently had a full detail performed as part of the sales agreement, and I felt like I had a new car when I pick it up! What a job! More
by mesaman
Employees Worked With
Service Technician Steve, Bryan Sullivan
August 10, 2017
Sullivan Brian was a pleasure to work with. He and Val were able to get us a loaner car while my 750i was getting repaired. My rebuilt tranny is running by smo Brian was a pleasure to work with. He and Val were able to get us a loaner car while my 750i was getting repaired. My rebuilt tranny is running by smooth! Thanks for keeping my baby rollin.' More
by Sind72
Employees Worked With
Val Atwood, Bryan Sullivan
August 09, 2017
Mold smell from Air Conditioner As a business consultant, operations process and trainer I highly recommend every customer and service representative take a leaf from Brian's book As a business consultant, operations process and trainer I highly recommend every customer and service representative take a leaf from Brian's book.of attitude towards his work. Brian is knowledgeable, always available to answer questions and/or just " handle" what I either don't understand or have time to handle myself. Thank you Brian, you making owning my X1 an absolute pleasure and always a stress free experience. Barbara :-) More
by barbarah
Employees Worked With
Bryan Sullivan
August 01, 2017
Brian Sullivan , Service Dept. Brian is customer focused. His friendly and positive attitude reflects his willingness to go the extra mile to make sure the job is done right and the Brian is customer focused. His friendly and positive attitude reflects his willingness to go the extra mile to make sure the job is done right and the customer is satisfied. More
by mo
Employees Worked With
Bryan Sullivan
