Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,566 Reviews of Certified Benz & Beemer - Service Center
Service Awesome experience. Mike is amazing. Took less time than originally estimated. Made sure that U was fine waiting the entire time. Defiantly will be ba Awesome experience. Mike is amazing. Took less time than originally estimated. Made sure that U was fine waiting the entire time. Defiantly will be back for my next service. Thank you so much! More
Extraordinarily Responsive Mike is about the most responsive service advisor I have dealt with at any dealership. He was one of the reasons I recommended CBB to a friend of min Mike is about the most responsive service advisor I have dealt with at any dealership. He was one of the reasons I recommended CBB to a friend of mine, who then bought a Mercedes from them. More
Vehicle detail We came in for our annual detail. My service manager, Mike Miller greeted as we pulled in and opened my door. He had my detail all scheduled for me We came in for our annual detail. My service manager, Mike Miller greeted as we pulled in and opened my door. He had my detail all scheduled for me and my rental car ready. He suggested we review other potential services that should be considered at this time. We agreed to complete an oil change, radiator flush and a brake flush. The car looked great and everything was done on time. Thanks Mike. S. Hatcher More
Excellent; timely; courteous; friendly; and professional Michael Miller was my Service Advisor on two different occasions within a few week period. On both occasions he kept me well apprised of where the se Michael Miller was my Service Advisor on two different occasions within a few week period. On both occasions he kept me well apprised of where the service stood; made appropriate arrangements for transportation and convenience; and always interacted with me in a friendly and professional manner. More
Great Service! Bryan is awesome and has gone out of his way to ensure my car is running optimally with little inconvenience for me! He has worked to reduce parts co Bryan is awesome and has gone out of his way to ensure my car is running optimally with little inconvenience for me! He has worked to reduce parts costs and ensure that repairs were done properly. I have a high mileage car but I feel safe and confident it will last many more miles because of their great service! More
Wonderful Service Had to bring our vehicle in since it was under warranty. Michael was very helpful and Communicated with us on updates. They did the work in a timely Had to bring our vehicle in since it was under warranty. Michael was very helpful and Communicated with us on updates. They did the work in a timely manner. Very Friendly and assisted with any and all needs that came up. I highly recommend them. More
Another Perfect Transaction Dropped vehicle off Tuesday am at open to Mike Miller explained my situation and he got me setup with a loaner and took care of everything. Mike woul Dropped vehicle off Tuesday am at open to Mike Miller explained my situation and he got me setup with a loaner and took care of everything. Mike would text me updates about vehicle of repairs, cost and ETA. He delivered the vehicle ahead of schedule and had me out the door Friday am and made the process very simple. Steve took the time to explain to me the issues with my vehicle, potential cost in the future and scheduled future maintenance, it is a rarity to have a mechanic that good and to take the time to explain everything to you. Thanks again. More
Great to work with We purchased a 2014 Mercedes from Alex! He was very helpful and thoughtful. He has contacted us even after to make sure we are overly satisfied with We purchased a 2014 Mercedes from Alex! He was very helpful and thoughtful. He has contacted us even after to make sure we are overly satisfied with our purchase. Travis in the finance dept was so very helpful and kind. Made the process so simple and helped us get the best rate possible! Would totally recommend them to anyone near or far. More
service Mike is a very energetic young man yet takes the time to explain things. i suppose the best way to describe mike is that he treats you as though you a Mike is a very energetic young man yet takes the time to explain things. i suppose the best way to describe mike is that he treats you as though you are a member of his family. He is a asset to your dealership More
Always great service!! I took my Mercedes in for service and repairs on 6/6/17 and Michael Miller took great care of me from start to finish. Thank you!! I took my Mercedes in for service and repairs on 6/6/17 and Michael Miller took great care of me from start to finish. Thank you!! More