Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
Rude customer service Mike, my service person, was fine. However, when he left to run my credit card and I was reviewing my bill, another service person walked by and rud Mike, my service person, was fine. However, when he left to run my credit card and I was reviewing my bill, another service person walked by and rudely told me I couldn't look at the paper work, grabbed it and took it away. I told him it was my bill. It didn't matter and he then marched off. It makes me wonder what they were trying to hide. After all, it was an itemization of what I was paying for. More
Great fast service! Thank you for handling my battery change quickly as promised. I will always come back to CBB for any service for my GL 450. Thanks! Thank you for handling my battery change quickly as promised. I will always come back to CBB for any service for my GL 450. Thanks! More
Detail I had Michael take care of my detail and did an amazing job working around my schedule. He even took care of replacing my key battery!! Definitely wil I had Michael take care of my detail and did an amazing job working around my schedule. He even took care of replacing my key battery!! Definitely will go back for car service and details in the future. More
Great Experience With Mike. He was friendly and made me feel taken care of and that I could trust the work would be done as requested though the warranty With Mike. He was friendly and made me feel taken care of and that I could trust the work would be done as requested though the warranty More
Great Service Another awesome service trip at Benz and Beemer. Mike took great care of us. If you want a great experience and good work at a fair price go see Mike Another awesome service trip at Benz and Beemer. Mike took great care of us. If you want a great experience and good work at a fair price go see Mike. More
Understanding and Accomodating I had to cancel my car's oil change 3 times and Michael was never frustrated with the cancellations. Very accomodating staff! My schedule is extremely I had to cancel my car's oil change 3 times and Michael was never frustrated with the cancellations. Very accomodating staff! My schedule is extremely busy and I was able to get in early and get out quickly. More
Hospitality As a returning customer am still treated like new client. Thanks to Val Atwood the car service under writer who always ensure I had my vehicle mainte As a returning customer am still treated like new client. Thanks to Val Atwood the car service under writer who always ensure I had my vehicle maintenance taken care off and always offers advice or tips of car maintenance, be it in person or over the phone. Also thanks to Megan for your hospitality when we meet on the waiting lobby, you gave me an awesome tour and show me the new stock CBB and also offered me test drive on the M5. More
Amazing Michael Miller in the service department is very professional. I can always text him so I never feel lost on the status of my car. Feels good to trust Michael Miller in the service department is very professional. I can always text him so I never feel lost on the status of my car. Feels good to trust someone with your vehicle repairs. You can tell from demeanor alone Mike really cares. Thanks again More
Service I purchased my Mercedes about a year and a half ago. I continue to her my car serviced there because of the great service I receive. Michael always gr I purchased my Mercedes about a year and a half ago. I continue to her my car serviced there because of the great service I receive. Michael always greets us and always gives us great service! More
GREAT Mike in Service Dept is awesome. I would highly recommend him to be your service representative. He's prompt and professional. I only wish BNB was clo Mike in Service Dept is awesome. I would highly recommend him to be your service representative. He's prompt and professional. I only wish BNB was closer to my neighborhood More