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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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December 10, 2017

Service was excellent They were responsive to give a quote in work to be done. When completed, they provided a good explanation of what was done at a competitive price, and More

by Jelo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Jelo5: We do pride ourselves in providing our customers in the Service Department with excellent service at reasonable prices so we are very glad that you appreciated that from CBB. Please do not hesitate to reach out to us if you need anything in the future.

December 09, 2017

Unsurpaased excellence The buying experience was amazing so I purchased a service package they offered and I am very glad to have done that. Michael, my service advisor has More

by cdrake7766
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear cdrake7766: We strive to provide our customers with outstanding service and appreciate your kind words that the buying experience at CBB was amazing. We are so glad to hear that Michael goes above-and-beyond to make sure your needs are met. Thank you so much for your continued faith and trust in CBB and we look forward to doing all we can to keep you very satisfied in the future.

December 09, 2017

Excellent service from Michael The service was excellent, Mike was able to fill me in even though I did not have an appointment scheduled and took his time to diagnose and rectify e More

by Rama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Rama: We are grateful that you took the time to share about the excellent customer service provided to you by Michael in the Service Department. We are glad that you appreciated the reasonable prices and the complimentary car wash. Thank you for your support and please let us know when we can help you again.

December 06, 2017

Car feels like new We couldn’t be happier with the service we received from Tyson and Steve yesterday at this dealership. Took our car back to the dealership after a le More

by Cob/ryder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Dec 08, 2017 -

Certified Benz & Beemer responded

Dear Cob/Ryder: Thanks so much for the FIVE STAR review. It's great to hear that Tyson and the CBB Service Department team delivered exemplary service for you. We are grateful that you selected CBB for your maintenance needs and look forward to helping you again with service or when you are in the market for your next vehicle.

December 03, 2017

As always thurough and great service by Michael Michael Miller is exceptional. He remembers our name and had all paperwork ready To go. He said our car would be ready at noon and it was. Love this More

by Donnas Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 04, 2017 -

Certified Benz & Beemer responded

Dear Donna: Thanks so much for the FIVE STAR review! We are so happy that Michael Miller in the CBB Service Department has been so responsive to your needs. Please let us know when CBB can be of assistance to you in the future.

December 01, 2017

Best Service Advisor Mike is extremely responsive to all my service needs. He is always two steps ahead of me. He is an outstanding service advisor! No issues is too big More

by down2earth72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 04, 2017 -

Certified Benz & Beemer responded

Dear down2earth72: Thanks so much for sharing your compliments on Mike's outstanding customer service. We will be sure to share your kudos with him. CBB appreciates your support and look forward to the next time that we can help you.

November 27, 2017

Great service !! Mike was great as always. He is very friendly, helpful, and professional. I always feel like he has my back. I will continue to bring my car for servi More

by Pinkjin467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 01, 2017 -

Certified Benz & Beemer responded

Dear Pinkjin467: We always love hearing from our repeat customers. Thanks for sharing your compliments on Mike's great customer service in CBB's Service Department. We look forward to your continued faith and trust in Mike and CBB for your future car service needs. Please also keep CBB in mind when you are in the market for your next vehicle.

November 25, 2017

Great service Mike did a great job this is the only place I will take my Lexus. Always take great care of me and my cars thank you More

by Marisac11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 27, 2017 -

Certified Benz & Beemer responded

Dear Marisac11: We really appreciate your FIVE STAR review! We are glad to hear that the CBB Service Department is the place you choose to continually take your Lexus for service. We will be sure to share your kudos to Mike on his customer service. We appreciate your support and look forward to helping you again.

November 22, 2017

Wonderful Service The most wonderful service I have ever received. It's been a very long time.since I've received such personalized service. Quick, courteous, and fa More

by THOMAS KORNOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Thomas: Thanks so much for the Five Star review! We are thrilled to read that you received such wonderful customer service working with Mike Miller and the CBB Service Department. We look forward to the next time that CBB can be of assistance to you.

November 22, 2017

Above and Beyond I appreciate Tyson and Jack going above and beyond when I had difficulties with my check engine light on. I am very happy that they made things righ More

by AZBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear AZBMW; We really appreciate that you allowed us the opportunity to fix the issue with the check engine light and that things are working as they should. We are glad that you like the car detail. Thank you so much for your business and your generous review. We hope to have the pleasure of assisting you again in the future.

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