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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,584 Reviews

1,584 Reviews of Certified Benz & Beemer - Service Center

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October 23, 2017

Service Dept Is The Reason To Buy Here Had to bring our Mercedes SUV in for a spendy suspension repair, Mike Miller took great care of us as always. Mike took the time to explain the repai More

by Hritsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 24, 2017 -

Certified Benz & Beemer responded

Dear Hritsco: Thanks so much for the Five Star review! We really appreciate the great feedback on the wonderful customer service you received from Mike Miller in the Service Department. CBB is very grateful for your business and looks forward to helping those you refer (as well as you again) in the future.

October 19, 2017

Great customer service and pricing Michael did a great job on getting my car in and done within the time he indicated. He also helped me out on recommend services that will keep my BMW More

by Ian101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 23, 2017 -

Certified Benz & Beemer responded

Dear lan101: Thanks so much for the Five Star Review! We really appreciate the excellent feedback on the great customer service of Michael as well as the great pricing for your maintenance. CBB is grateful for your business and looks forward to helping you again.

October 19, 2017

Service on my BMW X1 Brian and the service team did a great job. They were through and very timely in completed the service. Brian and his team went he extra yard. More

by MSBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 23, 2017 -

Certified Benz & Beemer responded

Dear MSBMW: We really appreciate that you took the time to share with our customers that Brian and the Service Department team did such a great job with the service on your BMW X1. Thanks for your business and we look forward to the next time we can deliver a Five Star performance for you,

October 17, 2017

Awesome, efficient, professional. I was treated extremely professionally by Mike Miller in the service department. The car looked awesome when they were done with the detail, and oil More

by Mwassef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Mwassef: Your review is definitely A-1 all the way too! Our top priority is customer satisfaction and your awesome feedback regarding Mike Miller and the CBB Service Department reaffirms our efforts at providing our customers with excellent service. Thank you for your business and please let us know when we can be of assistance to you again.

October 17, 2017

Same day service I always appreciate that the service team does their best to give same-day service for most repairs. The team is always friendly, professional and r More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Warranty1: Thanks so much for the FIVE STAR review! We are glad to hear that you appreciate the friendly, professional and responsive customer service during your visits to the CBB Service Department. Please let us know when we can help you again, whether with additional maintenance needs or when you are in the market for your next vehicle.

October 17, 2017

Great auto service experience Bryan Sullivan was my service rep. He was so nice, he even showed me the replacement part to give me a piece of mind that i’m getting a good quality More

by jaytee’s benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear jaytee's benz: Thanks for taking the time to share your compliments on Bryan Sullivan's helpful and friendly customer service. We will be sure to share your feedback with him. CBB really appreciates your business and hopes to see you again.

October 15, 2017

Great service Great service, nice employees! My service advisor, Mike Miller, was very helpful and friendly. I have had nothing but positive experiences with Dealin More

by Sedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2017 -

Certified Benz & Beemer responded

Dear Sedona: Thanks so much for the Five Star Review! We appreciate the compliments on the friendly and helpful customer service from Mike Miller and the rest of the CBB Service Department. We look forward to helping you again in the future, whether for service or when you are in the market for your next vehicle.

October 14, 2017

Exceptional service! I had to bring my car in for service which is always worrisome. Michael Miller helped me, had a loaner car ready and made sure everything was covered More

by Naomi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2017 -

Certified Benz & Beemer responded

Dear Naomi: We strive to provide our customers with exceptional service and really appreciate your kind words as to Michael Miller in that regard. We will be sure to share your wonderful feedback with him. Thank you for your business and please do not hesitate to contact us if you should need anything.

October 12, 2017

Great service Great experience-thanks Michael! Great place with laser focus on customer service,refreshing experience! Cbb has earned my business and referrals. More

by Car99999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 14, 2017 -

Certified Benz & Beemer responded

Dear Car99999: We really appreciate your Five Star review! Thanks for letting us know that Michael and the CBB Service Department provided you with excellent customer service. We are so happy to have earned your business and your referrals. CBB looks forward to delivering the same Five Star level of performance for those you who you refer (and you too) in the future.

October 12, 2017

Great service!!! I recently serviced my BMW X5 at certified Benz and Beemer and was extremeky satisfied by the new lady Heather I worked with. Heather I believe has be More

by X5hrenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 14, 2017 -

Certified Benz & Beemer responded

Dear X5hrenn: Thanks so much for the positive feedback on Heather with the CBB Service Department. Yes, Heather is a new, highly valued member of the CBB team and we will be sure to share your wonderful feedback with her. CBB is very grateful for your continued business and looks forward to being there to assist you again.

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