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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,584 Reviews

1,584 Reviews of Certified Benz & Beemer - Service Center

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November 10, 2017

Great Service Another awesome service trip at Benz and Beemer. Mike took great care of us. If you want a great experience and good work at a fair price go see Mike More

by cslackr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 12, 2017 -

Certified Benz & Beemer responded

Dear cslackr: Thanks for sharing what awesome service you received from Mike and the CBB Service Department. We are happy to hear that you appreciate the fair prices as well. We are grate for your continued support. Please let us know when CBB can assist you again in the future.

November 08, 2017

Understanding and Accomodating I had to cancel my car's oil change 3 times and Michael was never frustrated with the cancellations. Very accomodating staff! My schedule is extremely More

by Courtney M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 10, 2017 -

Certified Benz & Beemer responded

Dear Courtney: We really appreciate that you took the time to let our customers know how accommodating Michael in the Service Department was in working with you and how easy it was to get in and out quickly for your oil change. Please let us know when CBB can be of assistance to you in the future.

November 06, 2017

Hospitality As a returning customer am still treated like new client. Thanks to Val Atwood the car service under writer who always ensure I had my vehicle mainte More

by Chrispen Mabhena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Val Atwood, Megan Shamji
Nov 06, 2017 -

Certified Benz & Beemer responded

Dear Chrispen: Thanks for the FIVE STAR review! We love to hear from our repeat customers. We appreciate that you shared the wonderful customer service that you received from both Val in Service and Megan in Sales. We really appreciate your support and look forward to the opportunity to be able to help you again.

November 05, 2017

Amazing Michael Miller in the service department is very professional. I can always text him so I never feel lost on the status of my car. Feels good to trust More

by Tagro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 06, 2017 -

Certified Benz & Beemer responded

Dear Tagro: Thanks for taking the time to share your compliments on Mike Miller's excellent customer service in the CBB Service Department. We will be sure to share your wonderful feedback with him. We sincerely look forward to the opportunity to help you again.

November 03, 2017

Service I purchased my Mercedes about a year and a half ago. I continue to her my car serviced there because of the great service I receive. Michael always gr More

by Pokermomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 06, 2017 -

Certified Benz & Beemer responded

Dear Pokermomma: Thank you so much for choosing CBB to purchase and now service your Mercedes. We are glad to hear that Michael always treats you so well when you get your car serviced. Please let us know if there is anything we can do for you, whether with maintenance on your Mercedes or when you are in the market for your next vehicle.

October 30, 2017

GREAT Mike in Service Dept is awesome. I would highly recommend him to be your service representative. He's prompt and professional. I only wish BNB was clo More

by LindaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 01, 2017 -

Certified Benz & Beemer responded

Dear Linda: Thanks so much for taking the time to share the wonderful compliments on Mike's customer service in the Service Department. CBB appreciates your business as well as your recommendations of CBB to others. We are sorry we are not closer to your neighborhood but will strive to make it worth your while should you choose to use CBB again in the future.

October 27, 2017

Another great service experience! We’ve purchased 2 cars from Benz & Beemers and now exclusively use them for service as well. Another great service experience today... Service Advisor More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 31, 2017 -

Certified Benz & Beemer responded

Dear Steve: What a wonderful review! We are delighted that you have chosen Certified Benz & Beemer for 2 of your auto purchases and have continued using CBB for service. Thanks for sharing that you were very happy with the customer service provided by Michael Miller in the Service Department. We really appreciate your continued business and look forward to the next time that CBB can be of assistance to you.

October 26, 2017

Thank you for squeezing me in! Bryan is always so helpful. He’s matter-of-fact and gets the job done. I appreciate him taking the time to check out my tire as an emergency. Gave me More

by Landerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 31, 2017 -

Certified Benz & Beemer responded

Dear Landerson: We appreciate that you took the time to share your compliments on the excellent customer service provided by Bryan in the Service Department. Thanks so much for your business and we hope to see you again in the future.

October 25, 2017

Takes with Megan about trade What a joy talking with Megan. She knows her stuff. I will do my deals with her in the future. Thank you for having Megan on site. More

by chuckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shamji
Oct 31, 2017 -

Certified Benz & Beemer responded

Dear Charles: Thanks so much for the FIVE STAR review. We are delighted that you shared your compliments on Megan's knowledge and customer service. Please let us know when CBB can be of service to you in the future.

October 24, 2017

Excellent Service The service department has done a great job caring for my high mileage BMW 335i. The service advisors, and especially Michael, have done a great job More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 25, 2017 -

Certified Benz & Beemer responded

Dear Kate: We really appreciate your Five Star review! It's great to hear that Michael and the CBB Service Department did such a great job on the maintenance on your BMW 355i. We hope to have the pleasure of seeing you again in the future.

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