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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,584 Reviews

1,584 Reviews of Certified Benz & Beemer - Service Center

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December 31, 2017

Great Service Thank you for the great service on my BMW. Appreciate the loaner and all work was completed as expected. Collin was great at keeping me informed also. More

by tvinh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 02, 2018 -

Certified Benz & Beemer responded

Dear tvinh123: We really appreciate that you took the time to share your great feedback with us. Thanks for sharing that Colling and the CBB Service Dept did a nice job on the work and keeping you informed as well. CBB is grateful for your business and looks forward to the next opportunity to assist you.

December 27, 2017

Five star service! This is one of the best dealerships I have ever bought a car from and the service department is five star rating! Mike Miller in-service is one of th More

by Nenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Nenner: Thanks so much for the Five Star review! We are glad to hear that Certified Benz & Beemer was one of the best dealerships that you ever bought a car from. It's great to hear that Mike was very professional and easy to work with. We appreciate your business and your kind words. Please do not hesitate to let us know when we can help you again.

December 24, 2017

Excellent Great experience with the service department at Certified Benz and Beemer. Honest and very reasonable price....refreshing compared to the Mercedes Ben More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Scott: We strive to provide our customers with outstanding service and appreciate your kind words in that regard concerning Mike Miller and the CBB Service Department. We are glad you appreciated the reasonable prices as well. We are grateful for your business and look forward to being there for you again in the future.

December 23, 2017

Service Department Had my car service for a wheel repair. Collin was amazing. He was on top of everything, keeping me posted on what's happening with my car and gettin More

by Dutchess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Bigott, Travis Walters, Collin Moore
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Dutchess: We appreciate you taking the time to let our customers know about the amazing customer service you received from Collin in our Service Department. Thanks for choosing CBB and sharing your excellent feedback. We look forward to helping you again in the future.

December 20, 2017

Great Service Brought the vehicle in for semi-annual service. The work was finished on time while I waited. THE CAR WAS DELIVER CLEANED AND WITH A SMILE. I WAS UPD More

by mesaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop foreman Steve He is always most informative, Mike Miller
Dec 22, 2017 -

Certified Benz & Beemer responded

Dear mesaman: Thanks so much for the Five Star Review! Thanks for sharing about your great experience working with the CBB Service Department during your recent semi-annual servicing of your car. CBB appreciates your business and looks forward to helping you again, whether with maintenance or when you are in the market for your next vehicle.

December 20, 2017

Annual Maintenance Trip Taking my car in for service ranks up there with going to the dentist. You usually find out about some unknown issue and you leave spending more than More

by Stan
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 22, 2017 -

Certified Benz & Beemer responded

Dear Stan: You are very welcome. Thanks for sharing about the great customer service that Michael provided for you in the CBB Service Department. We are glad that you had an easy in, easy out experience that was shorter than you expected. Thanks for choosing CBB and please do not hesitate to contact us again in the future.

December 10, 2017

Service was excellent They were responsive to give a quote in work to be done. When completed, they provided a good explanation of what was done at a competitive price, and More

by Jelo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Jelo5: We do pride ourselves in providing our customers in the Service Department with excellent service at reasonable prices so we are very glad that you appreciated that from CBB. Please do not hesitate to reach out to us if you need anything in the future.

December 09, 2017

Unsurpaased excellence The buying experience was amazing so I purchased a service package they offered and I am very glad to have done that. Michael, my service advisor has More

by cdrake7766
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear cdrake7766: We strive to provide our customers with outstanding service and appreciate your kind words that the buying experience at CBB was amazing. We are so glad to hear that Michael goes above-and-beyond to make sure your needs are met. Thank you so much for your continued faith and trust in CBB and we look forward to doing all we can to keep you very satisfied in the future.

December 09, 2017

Excellent service from Michael The service was excellent, Mike was able to fill me in even though I did not have an appointment scheduled and took his time to diagnose and rectify e More

by Rama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Rama: We are grateful that you took the time to share about the excellent customer service provided to you by Michael in the Service Department. We are glad that you appreciated the reasonable prices and the complimentary car wash. Thank you for your support and please let us know when we can help you again.

December 06, 2017

Car feels like new We couldn’t be happier with the service we received from Tyson and Steve yesterday at this dealership. Took our car back to the dealership after a le More

by Cob/ryder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Dec 08, 2017 -

Certified Benz & Beemer responded

Dear Cob/Ryder: Thanks so much for the FIVE STAR review. It's great to hear that Tyson and the CBB Service Department team delivered exemplary service for you. We are grateful that you selected CBB for your maintenance needs and look forward to helping you again with service or when you are in the market for your next vehicle.

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