Certified Benz & Beemer - Service Center

Certified Benz & Beemer=100% Satisfaction We have purchased several vehicles from this dealership and have never been disappointed in any area of it we’ve experienced. We have always purchased We have purchased several vehicles from this dealership and have never been disappointed in any area of it we’ve experienced. We have always purchased the package on all of our vehicles that includes free oil changes. You would assume on free oil changes the quality and service would not be as high, at least that is what I used to think. We have dealt with Randy Wood in the service department who goes above and beyond my expectations. He was so accommodating in scheduling and when we went to pick up the car I hardly got out of my vehicle and he was practically at my car door with the keys and paperwork from the oil change so we could immediately be on our way and what absolutely blew me away was the car was thoroughly washed and cleaned inside and out. Thank you so much Randy for making our visit so pleasing. More

Service and body damage repair Although the repair took longer than I expected, the results look amazing. Collin was accommodating. BMW N. Scottsdale is MUCH closer to me but the re Although the repair took longer than I expected, the results look amazing. Collin was accommodating. BMW N. Scottsdale is MUCH closer to me but the results and cost make me want to make the drive (for service) again in the future. More

Great service, no problem with my extended Warranty Michael Miller was my service rep. He did a great job. Always kept me advised. He had a good loaner for me. The problems with the car were fixed a Michael Miller was my service rep. He did a great job. Always kept me advised. He had a good loaner for me. The problems with the car were fixed and the car was ready when promised. Best news of all was my extended warranty covered everything. I'll be back! More

Excellent work all around Experience was smooth and timely. Collin in the service department did a great job and made it very easy to understand the issues and what needed to b Experience was smooth and timely. Collin in the service department did a great job and made it very easy to understand the issues and what needed to be done. All was done quickly and fair. Great dealership. Keep up the good work! More

Jake's BMW repair Collin was very helpful with the repair on our car. He was easy to get a hold of and answered all of our questions. He kept us updated on the progress Collin was very helpful with the repair on our car. He was easy to get a hold of and answered all of our questions. He kept us updated on the progress of the repair. I would recommend working with Collin. More

Professional, Courteous and Prompt, well Done! Servicing my auto felt like Michael's only obligation. He was on top of it at every turn and made me feel welcome and cared for at every turn. I will Servicing my auto felt like Michael's only obligation. He was on top of it at every turn and made me feel welcome and cared for at every turn. I will return with my other vehicles for maintenance! More

Above and beyond The service team always goes out of their way to be sure that the service experience is as painless as possible. Michael Miller goes above and beyo The service team always goes out of their way to be sure that the service experience is as painless as possible. Michael Miller goes above and beyond to keep me posted on the status of the repairs - he is professional and friendly. More

Professionalism and no pressure When I bought vehicle #2 from CNN, I got 2 services, detail and rental. According to Danny, I could have one not used from the first lemon Mercedes I When I bought vehicle #2 from CNN, I got 2 services, detail and rental. According to Danny, I could have one not used from the first lemon Mercedes I bought, but was told that I only have 2 instead of that other one to make 3. Regardless, I requested an appointment online, which was nice, but it isn't really an appointment system, just a contact form requesting someone to call for scheduling. I also put my number in there, but people keep calling my husband. Ok, whatever. Michael called and we set up a convenient appointment. I was glad for early times, so that I could beat traffic, being that I'm about 35 miles away. Michael helped me right away, and gave me a loaner. I was bummed that it was dirty and had no gas in it, but beggars can't be choosers. All that aside, my service and communication from Michael was top notch. He made suggestions, gave me quotes, and never once used high pressure sales tactics. He was honest about urgency, or lack thereof for each item on the list. My car was done in the estimated time frame, and checking out via text with Michael was super convenient. My detail was great, as well as the service. I appreciate a great, hassle-free visit. More

Service I had an oil change today. Went well and FAST!! Kodos to Mike and the mechanics (only a few will get that one) 🎼 I see no reason to go anywhere els I had an oil change today. Went well and FAST!! Kodos to Mike and the mechanics (only a few will get that one) 🎼 I see no reason to go anywhere else. Thanks Mike!!! More

Great service department. From small repairs to major service, the CBB people take care of business, and I always feel that they treat my vehicle like it was their own. From small repairs to major service, the CBB people take care of business, and I always feel that they treat my vehicle like it was their own. More