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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,584 Reviews

1,584 Reviews of Certified Benz & Beemer - Service Center

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February 22, 2018

Great service I would like to thank Mike at CBB for the wonderful service. I dropped my car off for a few repairs. Mike was in the service center and greeted me wit More

by Stephy4725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 23, 2018 -

Certified Benz & Beemer responded

Dear Stephy4725: Thanks so much for taking the time to compliment the great service by Mike in the CBB Service Department. It's great to hear that he provided you with friendly and helpful customer service. CBB appreciates your business and hopes to have the pleasure of working with you again.

February 21, 2018

Michael miller is the man!!! If he ever leaves so do I!!!! He makes it an honest transaction in an unhonest world. M Miller is an employee that should be charished. He makes your More

by Thong X6M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 21, 2018 -

Certified Benz & Beemer responded

Dear Thong X6M: We really appreciate you taking the time to share your compliments about the outstanding customer service of Michael in the CBB Service Department. We are well aware that Michael is an asset of CBB and appreciate you recognizing that. Thanks for your business and we hope to have the pleasure of working with you again.

February 19, 2018

Michael Took Care of Me The first time I talked to Michael over the phone, he told me he was my service advisor and he would be the one to take care of me. We purchased a Fo More

by cbbfan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 19, 2018 -

Certified Benz & Beemer responded

Dear CBBfan: Thank you for choosing CBB as well as your compliments on Michael's excellent customer service. We look forward to helping you again in the future.

February 17, 2018

Great Service! Took my car in for servicing. Randy was very friendly and upbeat! I’ve never seen anyone with a bad attitude at this dealership! Randy took care of my More

by Tunisiaebony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Wood
Feb 19, 2018 -

Certified Benz & Beemer responded

Dear Tunisiaebony: Thanks for the Five Star review! We are happy to hear that everyone you have encountered at CBB has had an excellent attitude and that Randy provided you with great customer service. We are grateful for your business as well as your recommendation of CBB to others. We really appreciate your support and hope to see you again.

February 15, 2018

Excellent treatment as always Could not be treated better Michael Miller is outstanding and I would not take my cars anywhere else for service and repairs. Highly recommend thi More

by BillT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 17, 2018 -

Certified Benz & Beemer responded

Dear BillT: Thanks so much for the Five Star Review! We are delighted to hear that Michael Miller treated you so well and that you highly recommend CBB to others. We appreciate your support!

February 15, 2018

C250 Turbo repair & Tint Mike is a gentleman and is always on top of things; taking care of his customers is obviously his pride and priority. Thanks Mike! always a pleasure. More

by Kashesclay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 17, 2018 -

Certified Benz & Beemer responded

Dear Kashesclay123: Thanks for taking the time to share your compliments on Mike's excellent customer service in the CBB Service Department. We are very grateful for your business and hope to have the pleasure to assist you again.

February 13, 2018

Service Callin was very helpful and punctual. Got me in the next day and was out quickly. Kept me updated on everything. I was very happy with how everything More

by Pschaef1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 17, 2018 -

Certified Benz & Beemer responded

Dear Pschaef1: We really appreciate that you took the time to share your feedback with us. Thanks for the compliments on Callin's helpful and friendly service too. We are grateful that you selected CBB for your service needs. Please let us know when we can be of assistance to you again.

February 09, 2018

Great customer service Very happy with my experience here Michael Miller was very helpful and considerate. When I got in he was ready to help and get the ball rolling. More

by Jorge_chivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 14, 2018 -

Certified Benz & Beemer responded

Dear Jorge: Thanks for recognizing the great customer service provided by Michael Miller during your recent visit to CBB's Service Department. CBB appreciates your business and looks forward to helping you again in the future.

February 08, 2018

Callin was great Callin picked up the ball where others dropped it and ran it in. Thanks Callin and thanks Tyson. I will be returning for service and should I ever ne More

by Blackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse, Collin Moore
Feb 14, 2018 -

Certified Benz & Beemer responded

Dear Blackie: Thanks for the Five Star review! We are happy that Callin and Tyson where about to provide you with outstanding customer service. CBB appreciates your business and looks forward to helping you again, whether with service or when you are in the market for your next vehicle.

February 07, 2018

Great service Got in and out on time. Great service. Will use and Would recommend in the future. The extended hours work well with my schedule. Thanks More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Collin Moore
Feb 14, 2018 -

Certified Benz & Beemer responded

Dear James: Thanks for sharing with our customers your recent experience working with Mike and Callin in the CBB Service Department. We are glad that you appreciate the extended hours and would recommend others to visit CBB as well. We appreciate your support and look forward to helping you in the future.

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