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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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May 05, 2018

They aRE great! I really enjoy coming to CBB to get my car worked on. They know what they are doing and take great care of us while we wait. Thank you so much! More

by Missheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 07, 2018 -

Certified Benz & Beemer responded

Dear Missheidi: We couldn't be more pleased to hear that Randy and the CBB Service Department were able to such a good job on your recent service visit. We appreciate your support and hope to have the pleasure to assist you again.

May 05, 2018

Service Randy in service was awesome!He took care of the issues and kept me informed along the way. Also took care of a rental car for me when the loaner car More

by rg858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 07, 2018 -

Certified Benz & Beemer responded

Dear rg858: We appreciate that you took the time to share your compliments on Randy's awesome customer service. Thanks for choosing CBB for your service needs. We look forward to helping you again in the future.

May 04, 2018

Excellent Service! Friendly staff, they went out of their way to make sure they got the job done. We just bought a car for my wife here and I will be buying mine from he More

by Lg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
May 05, 2018 -

Certified Benz & Beemer responded

Dear Lg: We strive to provide our customers with exemplary customer service and we are so glad that you appreciated that from Danny and Mike. We are so happy that you chose to buy your wife's car at CBB and sincerely look forward to helping you when you are in the market.

May 04, 2018

Great Service Mike took great care of me and my GLE the service was great! They were timely and very communicative. I will definitely return for my next service. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 05, 2018 -

Certified Benz & Beemer responded

Dear Izzy: Thanks for sharing your compliments on Mike's great customer service. We will be sure to share those with him. CBB really appreciates your support and looks forward to helping you again when you return for your next service.

May 04, 2018

Excellent service Randy in the service department was exceptional. Thanks Randy and Tyson for the great experience! I will recommend this service center to all my fami More

by Jgarcia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse, Randy Wood
May 05, 2018 -

Certified Benz & Beemer responded

Dear Jgarcia123" We really appreciate your Five Star Review! Thanks for sharing your compliments on the excellent customer service provided to you by Randy and Tyson. We are very grateful for your business as well as your recommendation of CBB to your family and friends. Please let us know when we can help you again in the future.

May 03, 2018

Excellent Customer Service Excellent experience with CBB service department. Michael was fantastic and kept us informed of everything that needed to be done to fix our vehicle More

by Stacyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 04, 2018 -

Certified Benz & Beemer responded

Dear Stacy: Our top priority is customer satisfaction and your great feedback reaffirms our efforts at providing our customers with excellent service. We are so happy to hear that Michael was professional and courteous. Thanks so much for choosing CBB and please let us know when we can assist you again.

May 03, 2018

Unreal service! Mike is the glue that keeps a dealership and customers together. You ask - you get! CBB is lucky I don’t own a dealership.... he would be gone! More

by Thong X6M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 04, 2018 -

Certified Benz & Beemer responded

Dear ThongX6M: Thank you for sharing your wonderful compliments on Mike's outstanding customer service. Mike is a highly valued member of our team and we will be sure to share your kind words with him. We appreciate your support and look forward to assisting you again in the future.

May 02, 2018

Great customer service Certified Benz & Beemer is top notch and always makes it’s customers priority number one! Don’t hesitate doing business with them. Ask for Collin Moor More

by Graham31004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 04, 2018 -

Certified Benz & Beemer responded

Dear Graham31004: We strive to provide our customers with outstanding service and appreciate your kind words in that regard. Thanks for sharing your compliments on Collin's service. We sincerely appreciate your business and look forward to the pleasure of helping you again in the future.

May 01, 2018

Another great job. I brought my BMW 750Li in so that I could get it to pass emissions, and Michael again took such good care of me. I was very impressed, and he will alw More

by JDMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 02, 2018 -

Certified Benz & Beemer responded

Dear JDMB: Thanks so much for the Five Star review! We are glad to hear that Michael was able to assist you with your BMW's emissions issue. We are grateful for your business and look forward to the next time that we can help you.

May 01, 2018

Great sales and service We have had both of our cars in for service in the last month (when it rainsit pours). The service was excellent. They were courteous, fast and priced More

by Greg&Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 02, 2018 -

Certified Benz & Beemer responded

Dear Greg & Mel: We are delighted to get an "A+" with the service that was performed on both of your cars last month and that CBB is not your future "go to" place for your auto's maintenance. Thanks so much for choosing CBB to do business with. We look forward to providing you with a Five Star experience again.

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