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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews

1,616 Reviews of Certified Benz & Beemer - Service Center

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May 14, 2018

Always on point and accommodating! We’ve purchased 2 vehicles from B.B. over the last year and from the GM to the sales managers, finance and service they have been very professional an More

by Ginankids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who delivered our vehicle was extremely friendly and on time! , Trevor Gaiser, Chris Fredlake, Randy Wood, Juan Garcia
May 14, 2018 -

Certified Benz & Beemer responded

Dear Ginankids: We want to thank you so much for taking the time for writing such a kind review and for being such a loyal customer. We are so happy to hear that you found both of your purchase experiences to be great experiences. We want to sincerely thank you for your continued business and look forward to being there for you in the future.

May 12, 2018

Great service. I made a last minute appointment for some service. They were able to accomdate a time for the the next day. The service was performed to my expectatio More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 12, 2018 -

Certified Benz & Beemer responded

Dear MJ: Thanks so much for the Five Star review! We are glad that we could accommodate you with your recent service. We appreciate your support and look forward to being there for you in the future.

May 12, 2018

Service for Brakes/alignment Collin helped me with getting my alignment done/getting my brakes done. He made sure I had a ride back to work/then from work back to the dealership. More

by nick.w.obrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Jesus Bello
May 12, 2018 -

Certified Benz & Beemer responded

Dear Nick: Our top priority is customer satisfaction and your kind feedback regarding Collin reaffirms our efforts at providing our customers with excellent service. Thank you for choosing CBB and please let us know when we can assist you again.

May 12, 2018

Regular maintenance Excellent service for just routine maintenance. This was a free service from buying my car at CBB and I was treated like I was having thousands of do More

by Sbaitso99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 12, 2018 -

Certified Benz & Beemer responded

Dear Sbaitso99: You are very welcome! Thanks so much for sharing your feedback with us. We are glad that you decided to come back to CBB for your maintenance. Please let us know when we can be of assistance to you in the future.

May 11, 2018

Perfection in Action Quick response and quick action. When my car's service light came on, Mike got me in there ASAP, and once I got in there, they had a car to take me h More

by This8*8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 12, 2018 -

Certified Benz & Beemer responded

Dear Sir/Madam: What a wonderful by-line: "Perfection in Action". We want to thank you for your compliments of Michael's excellent customer service as well as your generous review and recommendations. We sincerely appreciate your support and look forward to the opportunity to assist you again in the future.

May 11, 2018

Flawless Customer Service Purchased BMW 2 years ago from the sales experience to the recent service all staff is friendly and knowledgeable. Would highly recommend. Thank you More

by Tm8511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 12, 2018 -

Certified Benz & Beemer responded

Dear TM8511: You are very welcome! We are so happy to hear that your experiences with CBB's customer service to be flawless in both the Sales and Service Departments. Thank you so much for your continued business as well as your recommendations of CBB to others. Please let us know if there is anything that we can do for you in the future.

May 08, 2018

Work to correct the issues They were able to address the issues with my car and work with me on the price to repair it. They were able to fix my car in a timely manner. More

by Cjames55
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 04, 2018 -

Certified Benz & Beemer responded

Dear Cjames55: Thank you for taking the time to share your feedback with our customers and us. We appreciate your patience and understanding to make sure that the issues on your vehicle were taken care of. We are very grateful for your business and look forward to providing you with a Five Star experience the next time.

May 08, 2018

Michael Miller is top-notch! Michael Miller is the best when it comes to customer service at Benz & Beemer service center. I never hesitate to call him directly with any questions More

by Christine C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 09, 2018 -

Certified Benz & Beemer responded

Dear Christine: We think your review is Top Notch too! Thanks for sharing your compliments regarding Michael Miller's exceptional customer service. We are so glad to hear that he helps to make your service experience such a good one. We appreciate your support and look forward to helping you again in the future.

May 08, 2018

New battery replacement Randy went above and beyond when replacing my battery. He ensured quick service and an unbeatable price. Juan did an excellent job on my battery insta More

by Hramos az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood, Juan Garcia
May 09, 2018 -

Certified Benz & Beemer responded

Dear Hramosaz: We really appreciate your Five Star review! We are glad to hear that Randy and Juan went above and beyond during your recent battery replacement. Thanks so much for your support. We hope to see you again.

May 05, 2018

They aRE great! I really enjoy coming to CBB to get my car worked on. They know what they are doing and take great care of us while we wait. Thank you so much! More

by Missheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 07, 2018 -

Certified Benz & Beemer responded

Dear Missheidi: We couldn't be more pleased to hear that Randy and the CBB Service Department were able to such a good job on your recent service visit. We appreciate your support and hope to have the pleasure to assist you again.

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