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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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May 25, 2018

Mike Miller Called Tuesday and got right in the following day. Service was quick. Explanations were great and appreciated the service suggestions. Thought it w More

by Julie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 25, 2018 -

Certified Benz & Beemer responded

Dear Julie: Thanks for taking the time to let our customers know about your recent experience working with Mike Miller and the CBB Service Department. We appreciate your support and look forward to helping you again in the future.

May 25, 2018

Service, service, service! Collin from Certified Benz & Beemer (CBB) took great care of me. I was in the unfortunate situation of finding out that my 2012 BMW 550i needed a new More

by Stall102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 25, 2018 -

Certified Benz & Beemer responded

Dear Stall102: We are thankful that you took the time to share your compliments on Collin's excellent customer service. We appreciate that you felt that you were provided a "new car dealership experience" for your pre-owned BMW. Thanks for choosing CBB and for your kind words. Please do not hesitate to let us know if there is anything that we can do for you in the future.

May 25, 2018

Easy, Honest and Speedy I would highly recommend Mercedes Benz and Beemer. I have taken both of my vehicles there (Mercedes and BMW) they are honest, easy to work with and co More

by Claire A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 27, 2018 -

Certified Benz & Beemer responded

Dear Claire: Thanks for sharing with our customers that you have had such good experiences having work performed on both your Mercedes and BMW at the CBB Service Department. We really appreciate your continued support as well as the recommendation of CBB to others.

May 25, 2018

Excellent and Honest service My wife went there for a simple oil change. They checked the entire vehicle and informed her she needed to only replace an engine and cabin filter. More

by TonyMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
May 25, 2018 -

Certified Benz & Beemer responded

Dear TonyMB: You are very welcome and thank you for the Five Star review! We are delighted to hear that you were provided excellent and honest customer service. We are grateful for your support and look forward to being there for you in the future.

May 24, 2018

Help! A day before driving my car out of state for the first time i got a nail in my tires while driving on the freeway. I panicked and called the dealersh More

by Nanib89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 25, 2018 -

Certified Benz & Beemer responded

Dear Nanib89: You are very welcome! We are so happy that Collin and the CBB team were able to fix your problem and get you back on the road right away. Thanks for letting CBB help you and please do not hesitate to let us know when CBB can be of assistance to you again.

May 24, 2018

Great experience with Randy Was having issues with my car and one of my friends recommended this dealership and told me to speak with Randy. Randy was extremely helpful and knowl More

by Ccrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 25, 2018 -

Certified Benz & Beemer responded

Dear Ccrouse: We are glad that you had a great experience working with Randy with your recent maintenance at CBB. We really appreciate your support and hope to be able to assist you again in the future.

May 23, 2018

Service Great service and more than fair pricing. Mike Miller is great to deal with - professional and helpful. I highly recommend them for both vehicle sales More

by Dbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 25, 2018 -

Certified Benz & Beemer responded

Dear Dbm: Thanks so much for the Five Star review! We are glad to hear that Mike was so easy and helpful to work with. We are so grateful for your business and for your recommendation of CBB to others for sales and for service. We look forward to being there for you in the future.

May 23, 2018

Randy is a pro! I always bring my BMW to Certified and Randy continuously goes above and beyond! He never tries to push extra stuff that I don’t need, he’s a straight More

by CarMarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
May 23, 2018 -

Certified Benz & Beemer responded

Dear CarMarks: We are delighted that you took the time to share your compliments on Randy's outstanding customer service. We will be sure to share them with Randy. Thanks for your continued business and we look forward to being there for you in the future.

May 21, 2018

Still the best! My wife and I only take our Mercedes Benz GL450 to CBB. Their service department is 1st class. Collin has personally ensured that our experiences have More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2018 -

Certified Benz & Beemer responded

Dear Danbryanharris: Kudos to your review too! Thanks so much for the "Still the best!" byline. We do aim to provide our customers with outstanding customer service and we are so glad that you appreciated that from Collin and the Service Department team. We sincerely are grateful for your business and look forward to helping you again in the future.

May 20, 2018

Great Service! Thank you so much for helping our daughter with her car and figuring out what was wrong with it. She is living far away as she attends college and we More

by Liz H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Certified Benz & Beemer responded

Dear Liz: You are very welcome and thanks for the Five Star review! We are delighted to hear that Chris was such a big help wit your recent car purchase for your daughter. We appreciate you choosing CBB for your purchase and hope to have the pleasure of working with you again.

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