Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,614 Reviews of Certified Benz & Beemer - Service Center
A+ Staff and Facility!! Went to get my car worked on and was helped by Collin. I thought that the problem was something that was going to cost me big bucks but turned out it Went to get my car worked on and was helped by Collin. I thought that the problem was something that was going to cost me big bucks but turned out it was a low cost fix. Really appreciate the honesty from Collin and REALLY appreciate the savings. More
Service on X5 Our service writer was Colin, we haven’t dealt with him before but he is a man of his word! He said how much it would cost and that’s how much it was. Our service writer was Colin, we haven’t dealt with him before but he is a man of his word! He said how much it would cost and that’s how much it was. They loaned us a BMW while our car was in the shop and everything and the car was done when he said it would be. What else can can you ask for? Thanks Colin, nice work. More
Service Department is Beyond Exceptional!!! No one is every happy when their car brakes down, but Mike makes it so painless and easy to bring my car in I really don't even mind. Not to mention No one is every happy when their car brakes down, but Mike makes it so painless and easy to bring my car in I really don't even mind. Not to mention I don't have to call him I can just send a text!! They make it so I NEVER want to buy a car from anywhere else!! More
Service team was very responsive Michael, my service advisor, was quick to get me in, very personable and explained all options with no pressure. Kept me informed every step of the wa Michael, my service advisor, was quick to get me in, very personable and explained all options with no pressure. Kept me informed every step of the way. More
Super Helpful!! I came to the service area 20 minutes before closing because my check engine light had just come on and my car wasn’t running right. I didn’t have an I came to the service area 20 minutes before closing because my check engine light had just come on and my car wasn’t running right. I didn’t have an appointment and showed up unannounced. Without hesitation, Colin quickly helped me, gave me a loaner car and had me on my way in no time. He communicated with me and was super helpful throughout the entire process. More
Collin was very professional, responsive and customer focus. Coliin was very profession, responsive and customer focused. His commitment to ensure the experience was convenint for the customer was obvious. I was Coliin was very profession, responsive and customer focused. His commitment to ensure the experience was convenint for the customer was obvious. I was pleased with my experience from start to finish! More
Friendly service and ZERO wait time. Michael was ready with paperwork at the appointment time, so I just gave him the keys and was done. Pick-up was equally as quick and smooth. Service Michael was ready with paperwork at the appointment time, so I just gave him the keys and was done. Pick-up was equally as quick and smooth. Service seemed thorough, car was cleaned well and the whole experience was hassle free. More
Service I brought my car in for brake replacement. Michael is my service advisor, is very knowledgeable and extremely helpful. I would recommend Michael and t I brought my car in for brake replacement. Michael is my service advisor, is very knowledgeable and extremely helpful. I would recommend Michael and the dealership to anyone. More
Maintenance Made Easy CBB really takes the sting out of pricey Mercedes maintenance. Needed regular service plus a repair, handled with such ease. Michael Miller handled CBB really takes the sting out of pricey Mercedes maintenance. Needed regular service plus a repair, handled with such ease. Michael Miller handled it all for me, I have total confidence in him & he alone will be the reason we will continue to buy from CBB. Just doesn’t get any better! More
Excellent service I went in for an oil change and tire rotation. It took a little longer than expected but the service employee, Mike was very apologetic and let me kno I went in for an oil change and tire rotation. It took a little longer than expected but the service employee, Mike was very apologetic and let me know the status of when my vehicle would be ready. Excellent service. More