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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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June 18, 2018

A+ Staff and Facility!! Went to get my car worked on and was helped by Collin. I thought that the problem was something that was going to cost me big bucks but turned out it More

by Samia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 19, 2018 -

Certified Benz & Beemer responded

Dear Samia: We really appreciate the A+ rating for our facility and our hard working staff. Thanks so much for your business and your kind words. It's great to hear that Collin was so helpful and that the cost of repair was much less than you expected. Please let us know when we can assist you again, whether with service or when you are in the market for your next vehicle.

June 18, 2018

Service on X5 Our service writer was Colin, we haven’t dealt with him before but he is a man of his word! He said how much it would cost and that’s how much it was. More

by Oildigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood, Collin Moore
Jun 19, 2018 -

Certified Benz & Beemer responded

Dear Oildigger: Thanks for taking the time to share your feedback on Collin's customer service with us. We are glad that you were very happy with the work performed on your X5. We sincerely appreciate your business and hope to have the pleasure of helping you again.

June 18, 2018

Service Department is Beyond Exceptional!!! No one is every happy when their car brakes down, but Mike makes it so painless and easy to bring my car in I really don't even mind. Not to mention More

by gostrovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 19, 2018 -

Certified Benz & Beemer responded

Dear gostrovsky: We do aim to provide our customers with exemplary customer service and we are so glad that you appreciated that from Mike and the CBB Service Department. We are go grateful for your business and do look forward to earning your business when you are in the market for your next vehicle.

June 15, 2018

Service team was very responsive Michael, my service advisor, was quick to get me in, very personable and explained all options with no pressure. Kept me informed every step of the wa More

by StuckInAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 17, 2018 -

Certified Benz & Beemer responded

Dear StuckInAZ: Thanks so much for taking the time to compliment the friendly and helpful customer service that you received from Michael with the CBB Service Department. We appreciate your support and look forward to helping you again.

June 15, 2018

Super Helpful!! I came to the service area 20 minutes before closing because my check engine light had just come on and my car wasn’t running right. I didn’t have an More

by jodiallred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 17, 2018 -

Certified Benz & Beemer responded

Dear jodiallred: We really appreciate your business as well as your Five Star Review! We are delighted to hear that Collin was so helpful throughout the process during your recent service visit. Please let us know when we can be of assistance to you again in the future.

June 13, 2018

Collin was very professional, responsive and customer focus. Coliin was very profession, responsive and customer focused. His commitment to ensure the experience was convenint for the customer was obvious. I was More

by Mymb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 15, 2018 -

Certified Benz & Beemer responded

Dear Mymb: Thank you for your business and for taking the time to compliment Collin's professional and responsive customer service. We are glad that you were pleased with you experience and look forward to helping you again in the future.

June 12, 2018

Friendly service and ZERO wait time. Michael was ready with paperwork at the appointment time, so I just gave him the keys and was done. Pick-up was equally as quick and smooth. Service More

by Bow4YipYip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 13, 2018 -

Certified Benz & Beemer responded

Dear Bow4YipYip: We appreciate you taking the time to share your feedback with us. It's wonderful to hear that you liked Michael's friendly service as well as your quick and hassle-free service appointment. We appreciate your support and look forward to the pleasure of helping you again.

June 12, 2018

Service I brought my car in for brake replacement. Michael is my service advisor, is very knowledgeable and extremely helpful. I would recommend Michael and t More

by Vet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 13, 2018 -

Certified Benz & Beemer responded

Dear Vet1: Thanks so much for the Five Star review! We are delighted to hear that Michael was so helpful with your recent brake service. We appreciate your business and your recommendation of CBB to others. We look forward to helping you again in the future.

June 12, 2018

Maintenance Made Easy CBB really takes the sting out of pricey Mercedes maintenance. Needed regular service plus a repair, handled with such ease. Michael Miller handled More

by Hritsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 13, 2018 -

Certified Benz & Beemer responded

Dear Hritsco: Thank you for your business and your very kind words. We are glad that you appreciated our affordable prices as well as Michael's excellent customer service. Please do not hesitate to let us know when we can be of help to you again.

June 12, 2018

Excellent service I went in for an oil change and tire rotation. It took a little longer than expected but the service employee, Mike was very apologetic and let me kno More

by Michelle003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 13, 2018 -

Certified Benz & Beemer responded

Dear Michelle: Thanks for sharing your feedback with us. We will be sure to pass on your compliments on Mike's excellent customer service. We do appreciate your business and hope to have the pleasure of working with you again.

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