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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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July 12, 2018

Awesome Customer Service with a Smile with Sales and Service I am always greeted with a smile and a very pleasant attitude from Tyson Muse, Service Manager, Juan Garcia, and Collin Moore both Service Adviser's a More

by TWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Travis Walters, Collin Moore, Juan Garcia
Jul 15, 2018 -

Certified Benz & Beemer responded

Dear Terry and Abraham: What a fantastic review! We are delighted that you have taken the time to share with our customers that you find it well worth your while to travel from Sedona to have your car serviced at Certified Benz & Beemer. It's great to hear about the excellent customer service that Tyson, Juan, Collin regularly provide for you. Thank you for your continued loyalty. We look forward to when you are ready for your next vehicle and will aim to provide you with the same 5 Star customer service when you do.

July 11, 2018

Service Mike Miller provided such great customer service that I will always bring my vehicle to him. He was friendly, efficient and made me feel like my busin More

by Awot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 11, 2018 -

Certified Benz & Beemer responded

Dear Awot: We really appreciate your business and your Five Star review! We are glad that Mike helped you with friendly and personal customer service. We hope to have the pleasure to assist you again.

July 11, 2018

Very professional and honest. Great service. Felt very welcomed and they were very professional. Keep up the great work guys! Michael was very knowledgeable and kept me updated on More

by Shiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 11, 2018 -

Certified Benz & Beemer responded

Dear Shiv: Thanks for sharing your compliments on the professional and honest customer service provided by Mike and the CBB Service Department. We are grateful that you chose CBB for your service needs and hope to help you again in the future.

July 11, 2018

Fantastic service department Great communication. Got me in immediately. Got my service handled in record time. Didn't even have time to get bored in waiting room. A+++. More

by scottlucas58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 13, 2018 -

Certified Benz & Beemer responded

Dear Scott: We absolutely love your A+++ rating! We aim to provide our customers with outstanding service and appreciate your kind works in that regard. Thanks so much for your business and please let us know when we can assist you again.

July 10, 2018

Service We had the clear bra put on our car. Collin was responsive and helpful. He kept me informed o the timing and the product looks awesome! More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 10, 2018 -

Certified Benz & Beemer responded

Dear Cargirl: We are glad to hear that the clear bra looks so good on your car. Thank you for choosing CBB and for sharing your compliments on Collin's helpful customer service. We look forward to the pleasure of helping you again.

July 10, 2018

Just awesome!! I love these guys always so sweet and so helpful! I never have a to worry I know I am in good hands! I get my loaner, detailing, and they pick up and More

by DinahMite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood, Juan Garcia
Jul 11, 2018 -

Certified Benz & Beemer responded

Dear DinahMite: We think that your review is just awesome too! Thanks for sharing your compliments on the fine work from Juan and Randy. We certainly value your business as well as your kind words. Please do not hesitate to let us know when we can be of help to you again in the future.

July 09, 2018

Juan Garcia - "Poster Child" for Excellent Service We had a few issues on our new (used) car that we wanted addressed. Juan supported this effort every step of the way including ensuring that the car c More

by MaxNBruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Jul 10, 2018 -

Certified Benz & Beemer responded

Dear MaxNBruce: What a wonderful review! We can't thank you enough for your business and your especially kind words. We will be sure to share your compliments of Juan's excellent customer service with him. Please do not hesitate to let us know when we can be of assistance to you again.

July 09, 2018

Replace my battery The customer service agent was very professional.He had my best interest in mind. He went above and beyond to take care of my service. More

by Kitties,mom314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 10, 2018 -

Certified Benz & Beemer responded

Dear Kitties.mom314: Thank you so much for the FIVE STAR review and for sharing with us that Mike went above and beyond in assisting you. We are grateful for your business and hope to see you again.

July 09, 2018

Great service all around Sales and the service department is A+.. I recommend to buy and have your high end vehicles serviced here.. they are quick and you don’t have to spen More

by Muller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Jul 10, 2018 -

Certified Benz & Beemer responded

Dear Muller1: We really appreciate your A+ rating and your FIVE STAR review! We are glad that you received great service all around and that you were able to purchase your vehicle in less than an hour. Thanks so much for choosing CBB! We hope to see you again.

July 08, 2018

Very Satisfied! Michael Miller did an excellent job of explaining what was included in our 75,000 mile service. The car was ready evenbefore the time it was promised. More

by asaxonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jul 10, 2018 -

Certified Benz & Beemer responded

Dear asaxonjr: Thanks for sharing your compliments on the excellent customer service that Michael provided you as well as our reasonable prices. We appreciate both your business and your recommendations of Certified Benz & Beemer to others. We look forward to helping you again in the future.

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