Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,614 Reviews of Certified Benz & Beemer - Service Center
Awesome Customer Service with a Smile with Sales and Service I am always greeted with a smile and a very pleasant attitude from Tyson Muse, Service Manager, Juan Garcia, and Collin Moore both Service Adviser's a I am always greeted with a smile and a very pleasant attitude from Tyson Muse, Service Manager, Juan Garcia, and Collin Moore both Service Adviser's and Travis Walters in finance, even down to the gentleman who repair and wash my car. All around great TEAM work...I drive 2 hours and will continue to do so simply because of their great service with a smile, plus they do not push you for repairs that are not absolutely necessary. They advise which I like!! When it is time to trade in my BMW I will buy from this location. Terry and Abraham Williams from Sedona, AZ More
Service Mike Miller provided such great customer service that I will always bring my vehicle to him. He was friendly, efficient and made me feel like my busin Mike Miller provided such great customer service that I will always bring my vehicle to him. He was friendly, efficient and made me feel like my business was valued. More
Very professional and honest. Great service. Felt very welcomed and they were very professional. Keep up the great work guys! Michael was very knowledgeable and kept me updated on Great service. Felt very welcomed and they were very professional. Keep up the great work guys! Michael was very knowledgeable and kept me updated on everything. More
Fantastic service department Great communication. Got me in immediately. Got my service handled in record time. Didn't even have time to get bored in waiting room. A+++. Great communication. Got me in immediately. Got my service handled in record time. Didn't even have time to get bored in waiting room. A+++. More
Service We had the clear bra put on our car. Collin was responsive and helpful. He kept me informed o the timing and the product looks awesome! We had the clear bra put on our car. Collin was responsive and helpful. He kept me informed o the timing and the product looks awesome! More
Just awesome!! I love these guys always so sweet and so helpful! I never have a to worry I know I am in good hands! I get my loaner, detailing, and they pick up and I love these guys always so sweet and so helpful! I never have a to worry I know I am in good hands! I get my loaner, detailing, and they pick up and drop off my vehicle when it’s done wherever I’m at!! Great customer service is hard to find nowadays! More
Juan Garcia - "Poster Child" for Excellent Service We had a few issues on our new (used) car that we wanted addressed. Juan supported this effort every step of the way including ensuring that the car c We had a few issues on our new (used) car that we wanted addressed. Juan supported this effort every step of the way including ensuring that the car could be picked up on a Sunday from the sales office. This dealership works as a well-oiled (no pun intended) team. Juan, thank you for making our experience a breeze. More
Replace my battery The customer service agent was very professional.He had my best interest in mind. He went above and beyond to take care of my service. The customer service agent was very professional.He had my best interest in mind. He went above and beyond to take care of my service. More
Great service all around Sales and the service department is A+.. I recommend to buy and have your high end vehicles serviced here.. they are quick and you don’t have to spen Sales and the service department is A+.. I recommend to buy and have your high end vehicles serviced here.. they are quick and you don’t have to spend all day there.. took less than an hour to purchase and car from start to finish.. More
Very Satisfied! Michael Miller did an excellent job of explaining what was included in our 75,000 mile service. The car was ready evenbefore the time it was promised. Michael Miller did an excellent job of explaining what was included in our 75,000 mile service. The car was ready evenbefore the time it was promised. Great service and a significantly lower cost than at a BMW dealership. I highly recommend Certified Benz and Beemer! More