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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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August 04, 2018

Great dealer great service Exceptional service, competitive pricing and real people. Have always had top notch care when I’m there and know that my mini is getting top notch car More

by Minidriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Craig Haugan
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear Minidriver: We are very grateful for your business and your wonderful review! Thanks for sharing your feedback with us regarding both our Sales and Service Departments. We look forward to being there for you so please do not hesitate tot contact us should you need anything.

August 04, 2018

5 Star Service - My recently purchased SLK 250 needed some minor adjustments on the retractable hard top. Mike Miller was great to work with - rescheduled my appointm More

by SLK250
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear SLK250: Thanks so much for your Five Star review too! We are so glad that Mike Miller was so great to work with and make your recent repairs on your top so convenient for you. We appreciate your business and your kind words. We hope to have the pleasure of helping you again.

August 04, 2018

Urgent service needed on my Audi A5 I believe in giving credit where credit is due. My Audi A5 somehow had a pretty bad oil leak and I needed an urgent repair. I took my car as usual t More

by Jacqueline Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear Jacqueline: We really appreciate you taking the time to share with our customers you experience working with Mike and the CBB Service Department. It's great to hear that you find their repairs to be timing and the pricing to be very fair. Thank you for choosing CBB and we hope to have the pleasure of working with you again. Finally, we love your reference to Mike and the (trusted) Mechanics too!

August 04, 2018

Superior customer service Collin provided the best customer service we have received from anywhere in a long time. He managed to squeeze us in for a last minute oil change as w More

by Cmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Cmorgan: Thank you so very much on sharing your compliments on Collin's outstanding customer service. We will be sure to share those with him. We are delighted that you had a seamless and great experience with our Service Department. We are grateful for your business and hope to see you again in the future, whether for sales or for service.

August 04, 2018

Service Excellent service. Great price. Able to set up a ride to the dealership. Since my husband was traveling. All covered by my warranty, which I apprec More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear BMW: We really appreciate your business and your Five Star review! Thanks for sharing your feedback on our excellent service and great pricing. We look forward to the next opportunity to assist you again.

August 04, 2018

Required Service + Noise I brought my 2015 Jeep Grand Cherokee in fo it's required service and also asked Mike about a noise I heard in the back when driving. The tech tried More

by Santa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear Santa: Thanks for taking the time to share your feedback on the fine work of Mike and the team in the Service Department. We look forward to helping you fix the noise issue when you return. CBB really appreciates your business as well as your recommendations to others! Please let us know when we can be of assistance to you again.

August 03, 2018

Mini Cooper Repairs Mr. Collin Moore was so helpful getting our car repaired we are so glad we bought our mini from Certified Benz N Beemer. The dealership and repair fol More

by leeanimator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters, Collin Moore
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear David and LeeAnn: We really appreciate your continued patronage and are glad to hear that Collin was so helpful with your recent service repair. It definitely makes our day when our customers tell us that we have gone above and beyond their expectations. Thank you so much for choosing CBB and please do not hesitate to let us know when we can be of assistance to you again.

August 03, 2018

Awesome service Colin always provides a great service and is very knowledgeable. I have all the confidence in the world in bringing my vehicles in to Certified Benz & More

by mdonnelly19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear mdonnelly19: Thank you so much for your business and for your FIVE STAR review! We are happy to hear that you have such confidence in Certified Benz & Beemer and that Collin provided you with great customer service. We hope to have the pleasure of working with you again.

August 02, 2018

Great People: Great Service They take wonderful care of you and your car. They take time to talk through options/ issues and are paietent and caring when doing so. More

by Coach Lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Collin Moore
Aug 04, 2018 -

Certified Benz & Beemer responded

Dear Coach Lo: What a nice review! Thank you for choosing CBB and sharing with our customers that CBB took wonderful care of you and your car. We sincerely look forward to the next opportunity to assist you.

August 01, 2018

Service Experience Collin's customer service and attention to deal was outstanding. As additional issues presented themselves, Collin showed outstanding professionalism More

by BMWOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 01, 2018 -

Certified Benz & Beemer responded

Dear BMW Owner: Thank you for your business and for taking the time to share your compliments on Collin's outstanding customer service. We are so glad that he took such good care of you. We really appreciate your recommendation of Collin and CBB to others as referrals are a backbone of our business.

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