Certified Autoplex Inc
Farmers Branch, TX
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Top Notch Car Buying Experience Wow. The guys at Certified Autoplex were amazing. My hat is off to Josh Geisert and Demarcus Hackett. Doing business with them was a pleasure. The Wow. The guys at Certified Autoplex were amazing. My hat is off to Josh Geisert and Demarcus Hackett. Doing business with them was a pleasure. There was no pressure, and at every moment they went out of the way to make me feel comfortable, and to make sure that I got a great deal at a fantastic price. I was more than satisfied with the car I bought and the experience I had there. They were honest, respectful and as helpful as they could be. I would definitely want to shop here again! More
First luxury vehicle experience ' I have purchased many cars over the last 30 years, and this experience was among the best! Al was both personable and professional throughout the ca I have purchased many cars over the last 30 years, and this experience was among the best! Al was both personable and professional throughout the car buying experience. He explained everything in detail, and made me feel at ease. Larry, the finance guy, answered all my questions and was very patient with me. I would recommend this dealership to anyone interested in buying a luxury vehicle! More
Josh was cool, but it took a while to confirm loan I knew what car I wanted and probably made it easy for Josh, but he did answer the questions I had and was honest with me up front. I appreciated Jos I knew what car I wanted and probably made it easy for Josh, but he did answer the questions I had and was honest with me up front. I appreciated Josh and his quick responses even on his day off. I was annoyed at how long it took to confirm my loan. I understand what my credit looked like and understood I would be reviewed. where I had an issue was the fact that after 3 business days the loan officer called me and said the loan couldn’t be finalized until after I took the car off the lot. I was told about the previous customer that provided fake documents and stole a vehicle and about the dealerships practice on not releasing the car. In my opinion the reaction to that occurrence has created a negative experience for your customers that are honest and legitimately providing real documents. I came prepared, had all of the required documents, didn’t haggle the price as much as I could have, provided a down payment, and was disappointed with the response I received. Especially after the loan officer advised me of the normal practice. I have the car finally, but I won’t be recommending you guys to anyone else. More
great experience and very happy with my trade in offer! kambiz was very patient with us and explained the process of trade in values. As a manager he is very respectful and knowledgeable . My M6 is running kambiz was very patient with us and explained the process of trade in values. As a manager he is very respectful and knowledgeable . My M6 is running beautiful and looking forward to do more business with you guys. More
Our Mini Just a bunch of great people there, we test drove the Mini Cooper we saw online and fell in love with it, no pressure from sales. Receptionist very pr Just a bunch of great people there, we test drove the Mini Cooper we saw online and fell in love with it, no pressure from sales. Receptionist very professional just like everyone in there. Will buy my next car there. More
Return customer Had such a great experience buying first car that there was no question where to go for second car. Certified Autoplex is top-notch on quality, value Had such a great experience buying first car that there was no question where to go for second car. Certified Autoplex is top-notch on quality, value and service. More
Fast and friendly The service was fast and friendly. All the signing documents were all explained to us by Larry. Josh was was friendly and helpful. We'll be looking fo The service was fast and friendly. All the signing documents were all explained to us by Larry. Josh was was friendly and helpful. We'll be looking for our next car at certified. More
First trouble dealership no help Buying the car was pleasant enough but at the first problem the dealership would provide no help. They were very eager to sell me another car but offe Buying the car was pleasant enough but at the first problem the dealership would provide no help. They were very eager to sell me another car but offered a ridiculous trade. Don’t be fooled by the friendly talk, they just want to rip you off. More
Thank you Al. Al Heirani was very courteous, professional and responsive to any request I had. Everyone at the dealership was very engaging and helpful. I think my Al Heirani was very courteous, professional and responsive to any request I had. Everyone at the dealership was very engaging and helpful. I think my son would like your car. Again, thank you Al. More
Enjoyable and easy car shopping epxerience This was the easiest car shopping experience I've ever had. The salesman Gary and finance manager Larry were friendly, helpful and extremely transpar This was the easiest car shopping experience I've ever had. The salesman Gary and finance manager Larry were friendly, helpful and extremely transparent regarding the car I purchased. I definitely will return to purchase another vehicle here. More