Certified Autoplex Inc

First class operation This place is amazing- from the prompt response to my inquiry to the great price on the car. Ray is very knowledgeable and attentive. The car was exa This place is amazing- from the prompt response to my inquiry to the great price on the car. Ray is very knowledgeable and attentive. The car was exactly as it was portrayed in the pictures. No dealership add-ones, and they gave us a very good price on our trade-in. I highly recommend Certified Autoplex if you are in the market for an upscale pre-owned car. More

Fast and professional I had a great experience with Certified Autoplex—got a great car at a fair price and was out of there quickly and on my way. I had a great experience with Certified Autoplex—got a great car at a fair price and was out of there quickly and on my way. More

Great Service Certified Autoplex made this car buying very simple, also fun. The staff is very attentive & friendly. I would definitely buy from them again. Great Certified Autoplex made this car buying very simple, also fun. The staff is very attentive & friendly. I would definitely buy from them again. Great job!!! More

Easy to deal! I live three hours away and made a deal over the phone. Drove up the next day to sign and drove off with the perfect car. Easy easy. Financing was eas I live three hours away and made a deal over the phone. Drove up the next day to sign and drove off with the perfect car. Easy easy. Financing was easy as well. More

Quick, Easy, Professional Josh Gesiert is the guy up there. Super helpful and is straight to the point, if you want a deal done, hes the man to see. I bought a truck recently, Josh Gesiert is the guy up there. Super helpful and is straight to the point, if you want a deal done, hes the man to see. I bought a truck recently, and it only took a couple hours before I was out the door and on the road. Great company, highly recommend this dealership if you are looking to buy. More

Very helpful Very satfided with the experence too many words require for the reviiew. Satisfied with the way you acted on the purchase of the bmw car Very satfided with the experence too many words require for the reviiew. Satisfied with the way you acted on the purchase of the bmw car More

Friendly staff Everyone I came in contact with was friendly and helpful. Everyone was doing their part to get me in and out as quickly as possible. Everyone I came in contact with was friendly and helpful. Everyone was doing their part to get me in and out as quickly as possible. More

Great auto, fair price and very good to deal with We knew what we wanted, they had the car with no surprises and in perfect condition. They worked hard to get it ready on short notice and the deal was We knew what we wanted, they had the car with no surprises and in perfect condition. They worked hard to get it ready on short notice and the deal was completed during their closing hours for that day. Efficient and curtious experience. More

Deceptive Sales Practice and treated horribly Deceptive sales practices. Purchased what I was told was a Mini Cooper Countryman with the John Cooper Works package. Took it to the shop to get looke Deceptive sales practices. Purchased what I was told was a Mini Cooper Countryman with the John Cooper Works package. Took it to the shop to get looked at and alignment done and was told it wasn't one. It just had the steering wheel and a couple door guards just to look like one. Huge difference. It's like buying a V6 Mustang and someone slapped Shelby GT badges on it and sold it as a Shelby GT Went to the dealership today to find out what could be done. I was brushed off by management. I was instantly told, "We can't take the car back and we can't give you any money" Then he asked how much the brakes would cost to upgrade, and he said... I might be able to maybe get you $500 (towards the $850 break kit) not counting for the thousands in performance it would need to even need them. As all informed people who don't like being taken advantage of or ripped off, I called around to a couple attorneys to see if I have any legs to stand on. I was advised that there are a few things and what they were. However, it's a 30 day or more process. So, I opted to go see the dealer today to see what they would do to make it right. When I was told he "might be able to get me $500" but it would take "moving mountains" I shared I spoke with an attorney and don't want to go that route. But I know what you did was wrong. He got short with me and told me to leave after giving me his card and telling me to have my attorney call him. A customer had been outside through a good portion of this and he went in leaving me by my car. She was walking by and kept staring at me so I just said, sorry for causing a scene, ma'am. Just a disagreement about my car as it's not what I thought I was buying. Got to be careful cause there's about 3k in difference. So, the manager now pops his head out, threatens to have me arrested, and that I'm on his private property. Yeah, that will win you some customers for sure. My sales rep was amazing, and everyone was nice enough. Just make sure you run the VIN on the cars before you buy them so this doesn't happen to you too. I would hate for someone to buy an M3 BMW where someone just chipped off the 25 and put an M in front of the 3 with the right badging. I was told that since I sold cars 10 years ago for 3 months I am an "industry guy and should have known more about the car" but never have been mechanically inclined. I got duped because I was naive and trusted the dealership was selling what I was told I was buying. More

A pleasurable car buying experience Al Heirani helped get a fair price on the car I wanted, and provided excellent service throughout the entire sales process. Larry Lish provided helpfu Al Heirani helped get a fair price on the car I wanted, and provided excellent service throughout the entire sales process. Larry Lish provided helpful tips on the financing and warranty options. A big thank you to both of them for ensuring I enjoyed a pleasant buying experience. More