Certified Autoplex Inc
Farmers Branch, TX
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Best car buying experience! This was hands down the best experience I have ever had purchasing a car. No run around, straight to the point, I felt they were working WITH me to ge This was hands down the best experience I have ever had purchasing a car. No run around, straight to the point, I felt they were working WITH me to get me The best deal and interest rate they could. If you’re looking to purchase a vehicle go see Josh at certified autoplex. He will do everything he can to get you in the vehicle you want! More
Great experience dealing with CA. Josh made it easy for us. Our overall experience was extremely positive. Josh did a great job communicating with us since we came from out of town to purchase our vehicle. Th Our overall experience was extremely positive. Josh did a great job communicating with us since we came from out of town to purchase our vehicle. The process was simple and everyone was very friendly and forthcoming. Thanks again. More
Gary Jones was fabulous, very professional Great experience, very professional and easy to work with. Highly recommend anyone in the market for a quality high end car to give these guys a chanc Great experience, very professional and easy to work with. Highly recommend anyone in the market for a quality high end car to give these guys a chance More
Friendly and Knowledble Sales staff Overall a good experience... a little difficult at times with some of the finance people... but ended on a positive note... Brian is great salesman, n Overall a good experience... a little difficult at times with some of the finance people... but ended on a positive note... Brian is great salesman, not pushy at all... More
Josh was great! My husband and I went in on a Friday with the intention of looking and walked out with a contract signed. Josh was great to work with. He communicated My husband and I went in on a Friday with the intention of looking and walked out with a contract signed. Josh was great to work with. He communicated every step of the way and I never felt left out of the loop or uninformed. Everyone was friendly and I feel like we got a really fair deal! Highly recommend both Josh and Certified Autoplex! More
Absolutely amazing service. It was great working with Josh on this deal. I saw it while out of town on business. He was kind enough to show it to my fiancée and hold it for me ti It was great working with Josh on this deal. I saw it while out of town on business. He was kind enough to show it to my fiancée and hold it for me till I came back. Would definitely do business with them again. Thanks again. More
Sales was a good experience, Finance was not. I didn't have any problems with the sales person Rich Hill; he was excellent. However, even though I had a pre-approved letter from my Credit Union f I didn't have any problems with the sales person Rich Hill; he was excellent. However, even though I had a pre-approved letter from my Credit Union for the purchase price, the Finance person insisted that it could not be used. Unfortunately, I was there at 6 PM so couldn't call my CU to verify. Felt pressured to finance through the dealership to actually purchase the car. Said they don't accept drafts, would take up to 2 weeks, etc. - which maybe is true, but I didn't have this same problem when I bought from another dealer 15 years ago with a pre-approved letter. I'm still rating 4 stars since I'm happy with the car itself. More
Gary and the rest of the team worked fast and together Bought my first vehicle after 10-15 yrs and wasn't ever sure myself what I wanted in a car and Gary knew the numbers and exactly what car fit me. Best Bought my first vehicle after 10-15 yrs and wasn't ever sure myself what I wanted in a car and Gary knew the numbers and exactly what car fit me. Best experience car shopping by far. Thank you so much! Marci Maples More
Worth the drive from Houston I found the car I wanted through cars.com. It was the right model with all of the packages/options you can get (minus the updated stereo.....darn you I found the car I wanted through cars.com. It was the right model with all of the packages/options you can get (minus the updated stereo.....darn you BMW) with 14k miles on the odometer. I noticed what looked like damage from AAA prying open the top corner to get the door open at one point. They ordered a replacement part and installed it before I left the dealership. I was approved on the financing prior to me showing up, and they managed to find a very good rate inspire of my mediocre credit score. I would recommend this dealership to anyone looking for a used BMW, Merc, or Audi. More
Great experience Meeting Josh was a great experience. Josh provided top customer service. Paid attention to detail, respect our time. Showed professionalism the whole Meeting Josh was a great experience. Josh provided top customer service. Paid attention to detail, respect our time. Showed professionalism the whole time. I highly recommend the dealership and Josh as the right sales person. Looking forward on returning in the future. More