Certified Autoplex Inc

Rich Hill is the man to do business with If your in market for car Rich Hill is the man to do business with he was on the ball since the minute i first called If your in market for car Rich Hill is the man to do business with he was on the ball since the minute i first called More

Worst car buying experience of my life If you must go there, do not use Rich Hill. He will lie to your face about features, is completely unresponsive, and is one of the most unpleasant peo If you must go there, do not use Rich Hill. He will lie to your face about features, is completely unresponsive, and is one of the most unpleasant people i have ever come into contact with. It is unbelievable that he is employed in any job where he must interact with people. He literally told me that he didn't take appointments seriously because some people don't show up. What is the point of making an appointment if your sales person is lying about keeping it? After a nightmare of interactions with him, i was finally assigned to Ray who was infinitely easier to deal with. Even then, the car i bought did not have the features they advertised in bold letters on their website. This place seems like a total scam. Beware. More

Great experience working with these people. Gary was very knowledgeable and helpful with the entire process and such a nice guy to work with. You can tell the employ working with these people. Gary was very knowledgeable and helpful with the entire process and such a nice guy to work with. You can tell the employees here value their work and the customers. They work really hard to make sure you have a great experience and not to mention they offer great prices on higher end vehicles and it’s nice to know you get a life time power train warranty with your car. I will definitely recommend this dealership to anyone looking to buy a nice car. One last thing, they gave me a great offer on my trade in, more than what CarMax offered me. More

Stressfree Brian at Certified Auto make my purchase so easy! Thank you for helping me find the perfect vehicle to suit my lifestyle! Also want to give a shoutou Brian at Certified Auto make my purchase so easy! Thank you for helping me find the perfect vehicle to suit my lifestyle! Also want to give a shoutout to Dimitri in finance for a fast and easy process! I would recommend that if your looking for a new vehicle to call Certified Auto! More

Best car buying experience! If you are in the market for a luxury used vehicle, please call this dealership and ask for Al... he is amazing, friendly and knowledgeable. The mana If you are in the market for a luxury used vehicle, please call this dealership and ask for Al... he is amazing, friendly and knowledgeable. The manager and finance guy were great as well. I’ve now bought 2 vehicles from them in the past year! More

Great experience with Shad at Certified Autoplex Shad was Awesome! Very patient, attentive, and kind. On test driving, the car seemed to be mildly imbalanced. He insured that tires were balanced Shad was Awesome! Very patient, attentive, and kind. On test driving, the car seemed to be mildly imbalanced. He insured that tires were balanced and allowed me to test drive car again Great improvement! Great experience at Certified Autoplex with Shad More

Great service from Shad This was a pleasant car buying experience. Shad Nojoumi made sure everything was taken care of correctly. Beautiful dealership. All small items about This was a pleasant car buying experience. Shad Nojoumi made sure everything was taken care of correctly. Beautiful dealership. All small items about the vehicle I purchased was taken care of. More

Good Experience Before driving to Carrollton from Shreveport, I spoke to Gary on the phone and told him what I wanted. He got all the information he needed to work ou Before driving to Carrollton from Shreveport, I spoke to Gary on the phone and told him what I wanted. He got all the information he needed to work out a great deal for me. It was well worth the drive. Gary worked for me the customer to make sure I was happy and not the company. Jason Daniel also worked extremely hard for me in finance to get the payment that I was comfortable with. More

Let the Buyer Beware My wife and I purchased a VW Jetta TDI Sport Wagon. The initial process was pleasant and there were no issues. In less than 2 weeks of the purchase, My wife and I purchased a VW Jetta TDI Sport Wagon. The initial process was pleasant and there were no issues. In less than 2 weeks of the purchase, the vehicle stopped running. We had it towed to the dealership to look at it. I received a call the next day stating that there was gasoline in the fuel filter. I went to the dealership to speak with the sales person and ultimately the owner. I asked them how they knew there was gasoline in the fuel system and they only came to this conclusion by smelling it. I smelled it as well and it smelled like diesel. In speaking with the owner of the dealership, he stated/implied that this was my problem that we had put gasoline in the car instead of diesel. I know this to not be true as I had the receipts from the 2 fuel purchases that were made since we had purchased the vehicle. I also asked him how he wanted to handle this and he would only offer $40.00 off of labor to fix/replace the fuel system. I was asking him to take care of at least half of the costs. I did not want his repair facility to touch the vehicle since they did not employ a certified diesel mechanic. I ultimately had it towed to a VW dealership where the fuel system was repaired. VW did a test on the fuel and did not find any gasoline in the fuel system. I know in the near future I will need to replace another vehicle but will definitely not do it at this dealership. More

Quick,easy and courteos My ratings were based on the friendly treatment i received from gary jones.the process was quick and easy.he was very informative and proffesional My ratings were based on the friendly treatment i received from gary jones.the process was quick and easy.he was very informative and proffesional More