Certified Autoplex Inc

Horrible, dishonest! Purchased a 2018 Ford Expedition from Certified Autoplex, 5 months later I'm looking at $7000 worth of needed repairs. It needs the timing kit chang Purchased a 2018 Ford Expedition from Certified Autoplex, 5 months later I'm looking at $7000 worth of needed repairs. It needs the timing kit changes, new brakes, new rotors, new heater hoses, the valve gasket replaced, and an alignment. I've had the vehicle for 5 months, driven maybe 500 miles in total; but, Certified Autoplex is telling me it's "wear and tear"! Stay away! DO NOT BUY FROM THEM!! More

Extremely seamless buying experience. Leann was very knowledgeable and went the extra mile to help with all of my question. I will be going back and I will ask for Leann. Leann was very knowledgeable and went the extra mile to help with all of my question. I will be going back and I will ask for Leann. More

We purchased a tesla model s. Older model very low mileage. Rich was our salesman. He was upfront. Answered all of our questions. Very trustworthy, knowledgeable, patient, and eas Older model very low mileage. Rich was our salesman. He was upfront. Answered all of our questions. Very trustworthy, knowledgeable, patient, and easy to talk to. Made our buying process stress free. We were in and out within a few hours. The price was right. We will definitely check them out again for our next buy. Wife seconds the comments. She loves the car. More

Wasn't impressed buy the dealership. I've never took a test drive before with a sales person telling me where and when to turn. The entire test drive was maybe a mile. I've never took a test drive before with a sales person telling me where and when to turn. The entire test drive was maybe a mile. More

Leann McCants was great! She stayed in communication throughout the entire sales process and insured the truck was delivered timely. Would definitely buy another vehicle from She stayed in communication throughout the entire sales process and insured the truck was delivered timely. Would definitely buy another vehicle from Certified Autoplex as long as Leann is involved! Darran - Boerne, TX More

Horrible dealership, they will power wash the engine to make the car look cleaner and causes rust and engine problem and then flat out lie to you about it! My personal advice to any car buyers looking to p make the car look cleaner and causes rust and engine problem and then flat out lie to you about it! My personal advice to any car buyers looking to purchase a car here is don’t!! Go to a real deal ship and save yourself a lot of problems More

WORST CAR BUYING EXPERIENCE EVER! Rich Hill- Sales, was my salesman was pushy, impatient, arrogant, and argumentative! Sales Manager - Kenny, doesn’t care about anything seemed really Rich Hill- Sales, was my salesman was pushy, impatient, arrogant, and argumentative! Sales Manager - Kenny, doesn’t care about anything seemed really uninterested in customer satisfaction after speaking to him about my vehicle I purchased a week ago from their store that was profusely leaking oil from oil pan due to a stripped oil plug and seal! I returned the car after 24 hours to have the car inspected Rich told me after 20 mins nothing was wrong with the car! I made them look again at the oil leak and Rich returned to tell me that the service department was replacing some fresh oil and that there was nothing wrong with the car but they were just going to change it out just to make sure it rides better! AFTER 3 1/2 HOURS waiting in lobby, they hand me the keys and I asked why did it take 3 1/2 hours, my answer I got from Rich was, “ they had to wait for the oil to cool off!” Ummmm, what??? I knew something was up! The car leak became worse! I took my car to Audi to find I have a OIL LEAK DUE TO STRIPPED PLUG AND SEAL AND THEY OVERFILLED MY OIL SO MY OIL SENSOR FAILED AND HAD TO BE REPLACED AND I HAD A 0% on my battery and it also needed replacement! Service manager at Audi grapevine explained the people who changed my oil last did the damage! I contacted Rich hill regarding my $1,783 bill I have to pay on the car I purchased from him that was supposed to be certified because they make sure all vehicles are working as should be for purchase, and the service department had damaged the plug, seal and sensor and it cost $1100, he hung up twice!! Service manager was uninterested said well he’ll pass the info on to service manager! And, sorry they won’t pay for it! I just paid $7500 down payment on this car a week ago! I purchased a vehicle with MAJOR DAMAGE AND THEY DONT CARE ABOUT ANY OF IT! Do not buy from this dealership! They are crooks, frauds! The worst customer service! Treated me like a nobody and that they didn’t care! I will blast this information on all my social media pages and called the BBB AND ATTORNEY GENERAL OFFICE TODAY! Buyers BEWARE! More

Gary and Brian worked so hard to make sure I was happy and taken care of and satisfied with my car. This is how car sales should be and feel when done, like everyone is happy and enjoyed the experience. and taken care of and satisfied with my car. This is how car sales should be and feel when done, like everyone is happy and enjoyed the experience. More

100 % one of the best car buying experiences I have ever had they are amazing people Gary and Brian made this purchase a pleasure had they are amazing people Gary and Brian made this purchase a pleasure More