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Cerritos Nissan

Cerritos, CA

3.6
274 Reviews

18707 Studebaker Road

Cerritos, CA

90703

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Showing 274 reviews

August 23, 2019

great experience this was my first ever service here at Nissan cerritos . Ken was the person who did my service and was so nice and helpful with any questions i had!! More

by kirstiewazny10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth
Aug 23, 2019 -

Cerritos Nissan responded

At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 10, 2019

My experience with Cerritos Nissan Kenneth Vasquez is A great service advisor. He’s very tentative and only recommends the service that’s needed. Because of Kenneth Cerritos Nissan is n More

by doeraymii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Vasquez
Aug 12, 2019 -

Cerritos Nissan responded

Thank you from all of us at Cerritos Nissan!

August 02, 2019

Satisfied Walked in the dealer just to look around, to get more information of a trade works. Very satisfied with the help. Yaya was beyond helpful, easy going, More

by Nancyb30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yaya, Kim, Anthony
Aug 08, 2019 -

Cerritos Nissan responded

Thank you from all of us at Cerritos Nissan!

July 21, 2019

Not too friendly. First time back at this dealer after many years. The service rep was not friendly at all. He was just straight to the point. I didn’t feel welcomed.. More

by Silvia73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pulido
Jul 24, 2019 -

Cerritos Nissan responded

We appreciate you taking the time to leave us a positive review!

July 09, 2019

Lease This is the third car we get with Nissan! We want to thank Saul for the great service & friendliness. It’s always a pleasure stopping by! The process More

by Jazminecee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Estrada
Jul 18, 2019 -

Cerritos Nissan responded

Thank you for your positive feedback, Jazmine!

July 08, 2019

Horrible customer services!! I called to see if they have a basic Versa around $13000. Robert, sales manger said “yes we do.” I drove 35 miles to meet him. Then he told me we only More

by Ahmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert in sales and Enreki in Finance.
Jul 11, 2019 -

Cerritos Nissan responded

Thank you, Ahmed, for your honest feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. At your earliest convenience, please contact Karen Tomasick, our Customer Relations Manager, at 855-971-8323. We hope to hear from you soon.

Jul 15, 2019 -

Ahmed responded

I called Karen Tomasick and left two messages on 7/8 and 7/12, respectively. Unfortunately, she never called me back. I am not surprise at all since this is how they treat their customers and a reflection to their customer service pattern.

July 06, 2019

Not screwed over I was very happy with the service I got from Cerritos Nissan. David was a great salesman, friendly and accommodating. The process of buying the car se More

by teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 18, 2019 -

Cerritos Nissan responded

At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 03, 2019

New Car For The 4th July! I went to past Dealers even last year and Cerritos Is The BEST! My Salesman Christian went out of his way meet my needs for a New Car! As A Woman I Hi More

by Traded in My Dinosaur Versa For New Car Group!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian/ Salesmen
Jul 18, 2019 -

Cerritos Nissan responded

We appreciate you taking the time to leave us a positive review!

June 29, 2019

Bought a good car Got a good car and I was able to better said, Malika Taylor was able to fix a problem. I wish i could remember the name of the manager that was a goo More

by Ja.Ll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malika Taylor
Jul 18, 2019 -

Cerritos Nissan responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Ja.Ll!

June 26, 2019

Nissan Sentra service I went to Nissan to get my car serviced. As usual ken is always on time for appointments, very attentive & helpful. All Nissan staff is friendly & the More

by Bianca1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Vasquez
Jul 18, 2019 -

Cerritos Nissan responded

Thank you from all of us at Cerritos Nissan.

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