Cerritos Nissan

Battery replacement Good deal on battery with a free car wash. Great service, reasonable wait times considering I was a walk in with no appointment. Would recommend! Good deal on battery with a free car wash. Great service, reasonable wait times considering I was a walk in with no appointment. Would recommend! More

Miner repair of window shade Had to have a miner repair. The service was excellant. I would give the whole experience a 10. Tony was our repair man. He was helpful, efficient & pr Had to have a miner repair. The service was excellant. I would give the whole experience a 10. Tony was our repair man. He was helpful, efficient & professional. More

Professional Was the better experience ever buying a new car, they were fast and honest all the time. Very satisfied. They took us (my wife and me) on a nice purch Was the better experience ever buying a new car, they were fast and honest all the time. Very satisfied. They took us (my wife and me) on a nice purchase experience. More

great experience this was my first ever service here at Nissan cerritos . Ken was the person who did my service and was so nice and helpful with any questions i had!! this was my first ever service here at Nissan cerritos . Ken was the person who did my service and was so nice and helpful with any questions i had!! also all the employees make you feel very welcome. More

My experience with Cerritos Nissan Kenneth Vasquez is A great service advisor. He’s very tentative and only recommends the service that’s needed. Because of Kenneth Cerritos Nissan is n Kenneth Vasquez is A great service advisor. He’s very tentative and only recommends the service that’s needed. Because of Kenneth Cerritos Nissan is now our home. More

Satisfied Walked in the dealer just to look around, to get more information of a trade works. Very satisfied with the help. Yaya was beyond helpful, easy going, Walked in the dealer just to look around, to get more information of a trade works. Very satisfied with the help. Yaya was beyond helpful, easy going, not pushy to buy at all. Anthony offered a good deal, Kim at finance was great! Loved her humor, personality, and goes over every single thing in a way where you’ll understand. Overall, I’m very satisfied! More

Not too friendly. First time back at this dealer after many years. The service rep was not friendly at all. He was just straight to the point. I didn’t feel welcomed.. First time back at this dealer after many years. The service rep was not friendly at all. He was just straight to the point. I didn’t feel welcomed.. More

Lease This is the third car we get with Nissan! We want to thank Saul for the great service & friendliness. It’s always a pleasure stopping by! The process This is the third car we get with Nissan! We want to thank Saul for the great service & friendliness. It’s always a pleasure stopping by! The process was fast & easy. Thank you for working with us & always getting us the best deals! Very happy with our new car! More

Horrible customer services!! I called to see if they have a basic Versa around $13000. Robert, sales manger said “yes we do.” I drove 35 miles to meet him. Then he told me we only I called to see if they have a basic Versa around $13000. Robert, sales manger said “yes we do.” I drove 35 miles to meet him. Then he told me we only have used ones for that price. For you, Sentra will be a much better deal. Then, he said “you can lease a Sentra for $200/mo with $5000 down.” I told him that make no sense. I immediately called Glendal Nissan to check prices and found out they have new Versa for $13,775 with $500 Rebate. Then, all of sudden now Robert has Versa for 13, 775. When I asked him for $500, he said I don’t have that. But , when I told him Glendal Nissan has it, he said “yes yes we have.” The cash price of the car was $13,775. However, they wrote on the contract cash price of $14,6ish. I thought the difference is some kind of distention fees. However, I found out when I got home at 11:00pm the sticker price is only 13, 775. I filed a complaint with Nissan Consumer Affairs who told me they send an email to their customer relation. So far , no one called me from their customer relation!! I highly suggest for any buyer to go to Nissan Motor Cooperation website and review the current offers, which I should have done before I go to see Robert. Further, if you’re in the market for a used car, ask them to provide you with “car fax report” of the car you’re buying. Even if the car looks great on the outside, you should negotiate the price down if the car has ANY accident. If they didn’t provide it, do Not buy! One more thing. they refused to let me buy Nissan extended warranty and tried to push me to buy a third party warranty which I didn’t. Just be aware is Nissan Motor Cooperation warranty is the BEST warranty. Finally, dishonest and horrible customer service!! More