Cerritos Nissan

Save your dignity and money. Nissan as a company is trash & so are their sellers. The service ends as soon as you buy the crappy car Nissan as a company is trash & so are their sellers. The service ends as soon as you buy the crappy car More

Nightmare experience!! Days after purchasing, I kid you not, the car randomly starts itself, then randomly shuts off! Keeps doing it without the key or anything!! It had an undisclosed aftermarket auto st not, the car randomly starts itself, then randomly shuts off! Keeps doing it without the key or anything!! It had an undisclosed aftermarket auto start with a short in it. Very, very dangerous!! I can't drive my kids to school. I took back to the dealer a few days later, we had a nasty argument. When I took it to service, they were basically saying go talk to the used car manger. So I did, his response days after purchasing was, you can't dump the car on back on us. I called corporate, filled a complain report. No use. Then other problems started to pop up. The car started to vibrate and shake really nasty. Turns out the motor mounts are bad! Expensive to fix! The oil and filter hadn't been changed, was really black and nasty. The bottom cover is a little hard to get off, so the lazy dealership didn't bother to change the oil. Another thing they do at this dealer, they put my credit in with what seems like 20 different lenders. Looks really bad on your credit report when people do this. I really had no problem with the buying experience Sant the sales guy was ok. Now I have a long car loan on a non running car. It's worthless and I need it for work. This is very difficult especially during these times. I'm now having to go through the courts, which is long and costly. I would say save your receipts and take them to court, if you plan on buying their backlogged, crusty, stale, problematic used cars. See you in court Nissan! More

I wish we could give zero stars! They sold me a used 2021 Nissan Titan Pro 4X and we picked it up on August 2nd 2021. As of now December 10th, 2021, we have expired plates, no current registration, can't dri Nissan Titan Pro 4X and we picked it up on August 2nd 2021. As of now December 10th, 2021, we have expired plates, no current registration, can't drive it and have been making payments and insurance....come to find out they sold the truck with no title (meaning Nissan lost the title and never perfected it before selling on the dealership floor). It has been a clusterf*xx dealing with these unprofessional inept people! Now it looks like we have to involve an attorney! Do NOT buy a car from them. If you are wise, you will shop elsewhere! More

Came for a oil change and got screwed truck shaking cutting off there advice was to drive it and bring it back tomorrow hopeless feeling of not being help properly I delt with Peter gohil service direc cutting off there advice was to drive it and bring it back tomorrow hopeless feeling of not being help properly I delt with Peter gohil service director and John Meyer part and service director I had the most worst experience of my life with these two directors I've been to dealers across the world to experience this low level people..John Meyers threat to call the cops on me for not have a way home only came in for a oil change once I received my truck it cut off I told the person who brought it up from service hey it cut off he look at me and walk off I then started the truck up trying to pull off and it cut off I bring it back immediately back to have the most horrible experience with Cerritos Nissan directors it was sad top it off the put a scan reader on my truck without my consent my wife came and John Meyer told my wife wait there for the police 😌😔😪 I hope the way I look and he'll I felt like I'm a black man standing up for my rights they look at me with that look in his face I even ask John Meyer to give me a ride home..his response was I dont feel safe and I ask why ..no legit reason he didn't feel safe the service department was closing only to be left outside .a close dealership to watch them leaving and drove off only thing I can think is I'm black then he said he can tow my truck with me in it to my house and I ask how would I get it back here for repairs his response was not my problem I have family work in this field and said they will unplug thing just to make money please I know its a pandemic but I don't have money to let them take from me I don't have it only came in for a oil change and got screwed I ask for a rental car and got nothing I ask to get a ride home and got nothing I felt helpless hopeless having no choice but to leave the truck at the dealer shaking cutting off to call a ride have to call off work all behind a oil change More