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Cerritos Nissan
Cerritos, CA
278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 278 reviews
May 06, 2023
I purchased Nissan Rogue from here and overall good experience. They take care even if something is left later. I am driving the SUV everything is good. experience. They take care even if something is left later. I am driving the SUV everything is good. More
by RaviSriv
Employees Worked With
Sales
February 08, 2023
BE VERY CAREFUL WHEN BUYING A USED CAR. We purchased a 2020 Nissan Rogue from Eric (who was great). However, only one fab (key) worked. It took us weeks of chasing after the manager (Thomas We purchased a 2020 Nissan Rogue from Eric (who was great). However, only one fab (key) worked. It took us weeks of chasing after the manager (Thomas Castro), leaving several messages, until we finally got him on the phone to be told we had to fork out another $200 to reprogram the fab and that it wasn't their problem. I guess once the sale is done they can't be bothered with accountability. Accountability and character go a long way when buying a used car. Who knows what else will come up broken they won't want to deal with because it wasn't "certified". Very shady. More
by bhedenberg
Employees Worked With
Thomas Castro
May 09, 2022
The dealership was very friendly. During trade-in and purchasing of another car we had all of our questions answered. Our salesperson Malik Bakkar was very helpful through the who During trade-in and purchasing of another car we had all of our questions answered. Our salesperson Malik Bakkar was very helpful through the whole transaction. I would definitely recommend Malik and Cerritos Nissan to anyone looking to buy a car. More
by gary279
Employees Worked With
Malik Bakkar
April 27, 2022
Started out with the car doesn't have remote start but the ad says it does... No Then they took 2000$ of my trade in equity to pay the previous owner DMV fees. They decided to not put my trade in equity the ad says it does... No Then they took 2000$ of my trade in equity to pay the previous owner DMV fees. They decided to not put my trade in equity remainder as a down payment and my interest rate doubled. Also left the previous owner DMV fees off the contract and didn't even notify me of who the loan is through. Not customer satisfaction oriented at all. Lots of smiles and lies More
by imove4u.rg
Employees Worked With
Aaron carlson
April 25, 2022
This dealership is shady. They change the term on us behind our back and basically commited fraud. The finance manager super shady and kept redoing the contract saying oh sorr They change the term on us behind our back and basically commited fraud. The finance manager super shady and kept redoing the contract saying oh sorry it’s my 3rd day. Jason general manager gave us a deal and now they changed with our us agreeing. Stay away from this dealership. More
by ajh030986
Employees Worked With
Jason, mustafee and steve
January 29, 2022
Worst dealership I ever walked into I cancel warranties that I didn't need and Cerritos Nissan sent me a threatening letter stating I did have a lender and they could take the car back they're trying to bu that I didn't need and Cerritos Nissan sent me a threatening letter stating I did have a lender and they could take the car back they're trying to bullying me by retaliating against me because I want to purchase my own outside warranties which bullying are retaliating against a customer is against the law..when all they have to do is refund the 1920.00 for protection which they fell to mention was only covered for six months and the 1115.00 was if I lose my key now I sign a contract stating I was finance already and I've received an email from Westlake Financial welcoming me to there services and hope I enjoy my 2012 Nissan Murano which means I have a lender.now so why would they cause unnecessary problems are stress to a customer now I will be taking the car to an auto shop to see if I bought a lemon.. More
by gloria.davis.1976
Employees Worked With
Keene 5 stars
