Cerritos Nissan

I can't express the gratitude I have towards the people of Cerritos Nissan. I took my family on a vacation over Presidents Day weekend to celebrate my daughter's birthday. While driving down from the Bay of Cerritos Nissan. I took my family on a vacation over Presidents Day weekend to celebrate my daughter's birthday. While driving down from the Bay Area our truck broke down and we did not feel that it would be safe to drive it back north. I put another vehicle on hold at another dealership before I stopped in at Nissan. I was lucky enough to meet Wally Awad who was very understanding of my situation. He was great right from the beginning. He was kind enough to take a test drive from Cerritos to the hotel I was staying at in Anaheim, about a 40 minute adventure, so I could show my wife the car before I purchased it. While waiting for the Kia Borrego to be detailed and the paperwork to be completed I was introduced to Richard and Robert, both in management and they too were great. When the paperwork was ready they sent me to the finance dept were I met Sarah Choi, again another great person who also understood the importance of getting back to my family quickly. I have bought about a dozen vehicles from dealerships in the past 20 years and I have never walked away feeling like I met good people. I usually walk away feel a bit used. I am 100% serious that the next time I'm in the market I will actually drive the 6 hours to do business with these guys again. I'm sure my family won't mind another trip to Disney anyway. More

I rate this dealership a 10 the sales person Grace C. was very helpfull and freindly I would recomend this dealership to friends and family very helpfull and freindly I would recomend this dealership to friends and family More

This dealership has been amazing to me since I purchased my new Nissan, even though I didn't buy it here. I had recently had some warranty maintenance performed at another dealership, and after discovering my new Nissan, even though I didn't buy it here. I had recently had some warranty maintenance performed at another dealership, and after discovering some issues, I came to Cerritos Nissan. Service Adviser Jeff Nomura shined with amazing customer service, and quite literally went above and beyond in helping me resolve an issue and keeping me from a very pricey repair. I can't rave about this dealership enough, and I wish to convey my regards to all involved. Keep up the great work. More

This is my second Nissan I bought because of Shawn Munoz. My first experience with him was so stress free at Universal City Nissan that I drove 2 hours to get to him at Cerritos Nissan. He is such a pro. My first experience with him was so stress free at Universal City Nissan that I drove 2 hours to get to him at Cerritos Nissan. He is such a pro. There is no haggling and he is so honest and upfront about all the cost. This time at Cerritos Nissan I also worked with Richard Vasile and David Jimenez. Richard was incredibly helpful and friendly. David took the time to go through the entire car with me and even helped me program my address into the GPS system as well as link my blue tooth to the car. The entire process from beginning to end was incredilby efficient. They sent me on my way with a full tank of gas and an apointment in the service department for my first service for free. Very excellent dealership, people and service. I would highly recommend them to any looking for a car. More

We just wanted to share our service experiences with We just wanted to share our service experiences with Cerritos Nissan. Jeff Nomura has been our service advisor for the past several years since We just wanted to share our service experiences with Cerritos Nissan. Jeff Nomura has been our service advisor for the past several years since we bought our car in 2003. He is a fantastic employee. Jeff always has a great attitude, sense of humor and is devoted to taking care of our service needs every single visit. He is loyal and dedicated and has exceptional people skills. We love doing business with Jeff. Never let him go! He is wonderful. Thank you, Greg and Lisa Levanas More

With the exception of the loan rate, we are satisfied at this time with the purchase. So far we love the car and its looks. this time with the purchase. So far we love the car and its looks. More

As a customer, just will like to take my time to thank your staff member Peter Chavez which is trained to provide the best customer service experience for our guests on a daily basis. I know I have many d your staff member Peter Chavez which is trained to provide the best customer service experience for our guests on a daily basis. I know I have many dealers to choice from to take my car for service when it’s needed or when things might not run as perfectly as we intend them too. I very much appreciate the opportunity to serve me again with an excellent experience on my 2005 Nissan Maxima. Keep the good work! More

Had been looking for a nice and cheap in price vehicle for the past 3-weeks. I located your dealership and was looking in your web site for an Altima when I located just what I wanted. I did drive 1 hour for the past 3-weeks. I located your dealership and was looking in your web site for an Altima when I located just what I wanted. I did drive 1 hour away to be able to get a good bargain at Cerritos Nissan. Leo took great care of us and was very patient as we test drove the Nissan Altima. Leo, thank you for staying late and seeing us through all of the car transaction. You were able to work the car into our budget pricing. I will definitely let my friends know about your service and hope to deal with you in the future. More

Service call was motivated by a recall notice to fix a behind the dash air conditioner blower fan that until it was fixed I hadn't it thought in need of repair. The air conditioning system works better th behind the dash air conditioner blower fan that until it was fixed I hadn't it thought in need of repair. The air conditioning system works better than before when I though it worked just great already. My service advisor Peter Chaves took the time to explain why the recall repair was being done and what it entailed. He even apologized for the length of time the repair would take (2 hours) because they had to get behind the dash to do the repair/replacement. I spent the next hour and 45 minutes reading in a quiet and clean waiting area inside the dealership. Several employees passed by during my stay and were all very cordial and friendly, either saying hello, offering something to drink, or just smiling. It was nice to be in such a friendly atmosphere. Repairs were done 15 minutes sooner than initially anticipated and when my vehicle was returned repaired it was even washed, thank you very much. Overall great dealership, great people and a great experience. I will be back. More