Cerritos Nissan

I recently had a frustrating experience with Cerritos Nissan while trying to trade in my 2022 Nissan Rogue Sport SV. After checking my vehicle's value on KBB, which estimated it at $21,000 - $22,000, I w Nissan while trying to trade in my 2022 Nissan Rogue Sport SV. After checking my vehicle's value on KBB, which estimated it at $21,000 - $22,000, I was contacted by Russell Roshandel from the dealership. He initially offered me $17,100, mentioning it was just a starting point and that the value will go higher after an inspection. Over the next few days, I was bombarded with emails, texts, and calls from the dealership eager to get me in. I made it clear that I was looking for a trade-in value around $20K-$22K and wasn’t interested in making the 30-mile drive unless we could discuss this further. Russ assured me that my expectations were reasonable, but I would need to complete a free mechanical inspection. After making the trip to the dealership, I met Russ, who handed me off to a salesperson named Octavo villa. I was excited to negotiate on a 2024 Rogue, but my hopes quickly faded. After about 30 minutes, I was presented with a trade-in offer of just $17,000. This was significantly lower than the KBB value and not even close to what I was expecting. Octavo mentioned a discount was offered on the new vehicle, but after doing the math, it didn’t add up. Feeling insulted, I left the dealership. On the drive home, Russ called to ask why I had left, only to reiterate the same $17,100 offer. He then claimed my vehicle needed new tires and a lot of work, despite not having inspected it himself. This was frustrating since I had just serviced the car two months prior and the tires still have over 30,000 miles before needing replacement. Overall, my experience with Cerritos Nissan was disappointing. Their offers were far below market value, and the way they handled my trade-in was unprofessional. I cannot recommend this dealership; it felt more like an insult than a negotiation. Save your time and energy and look elsewhere. More

PLEASE DONT BUY A USED CAR from here. Nothing is not certified about this dealership. Weeks after having the car I been having problems ever since smh and all they will do is give u the ru Nothing is not certified about this dealership. Weeks after having the car I been having problems ever since smh and all they will do is give u the run around and tell u lies. Now lets fast forward my Ac compressor just went out. I got the car back in March of this year. If y'all supposedly had a did inspection of this vehicle my Ac should not be out. I had to get two new tires and four wheel alignment only after having the vehicle for some weeks. I did it even make my first payment on the vehicle and I was already making repairs More