Cerritos Acura

Awesome Service, friendly staff. My service advisor Wanhdee went above and beyond supper helpful/friendly 👍🏽 My service advisor Wanhdee went above and beyond supper helpful/friendly 👍🏽 More

The service is really good and acceptable I will recommended to everyone who wants to take the car for service recommended to everyone who wants to take the car for service More

Wahndee is an excellent service advisor. I had to have my wife's 2014 Acura TL towed into the dealership. Wahndee took a break from the Cerrito Acura holiday lunch to handle my dead batter I had to have my wife's 2014 Acura TL towed into the dealership. Wahndee took a break from the Cerrito Acura holiday lunch to handle my dead battery problem. More

I just bought a new RDX from Cerritos Acura. Allen Kim, the salesperson who helped me get the deal done was extremely helpful during the process. He was very patient and thorough.. I definitely Allen Kim, the salesperson who helped me get the deal done was extremely helpful during the process. He was very patient and thorough.. I definitely recommend him. The two sales managers were also very helpful to make the deal happen.. Overall, I had a very good experience with my purchase today. More

Great customer service by our service representative Wahndee. Very professional, he took care of everything for us and he did not sugar coat anything. Wahndee. Very professional, he took care of everything for us and he did not sugar coat anything. More

A great dealership , the service department is the best . I think it's one of the best around I think it's one of the best around More

From the moment you set foot in the dealer, the staff is very welcoming and helpful. very welcoming and helpful. More

Wanhdees' service is top notch. Would definitely recommend him to any who drives an Acura. Would definitely recommend him to any who drives an Acura. More

This is definitely a place I wish I did not do business with. I visited this establishment last month to purchase a vehicle. The salesman (Golan) was not pleasant and made it clear I was just another sale with. I visited this establishment last month to purchase a vehicle. The salesman (Golan) was not pleasant and made it clear I was just another sale he needed to make. I went alone to shop but would call my boyfriend to advise on the specs and price . He would get so irritated and say “ why do you keep calling your husband?” . At that point I became irritated and just continued shopping. He did not want to “ go to his manager” to ask about my concerns with the price until I got up and started walking away. I was then handed off to someone else . After the sales experience, I then continued to get the most untrustworthy finance experience. Alan assisted me and took over 2 hours to get my agreement drawn up. I have very good credit 800+ so it is not an issue with finding a lender. I signed the agreements and drove off. A week later I get a call and Alan states “ there was a problem with all the e - forms and WF never received them , you need to come back and sign” I drive back and sign all the forms again but now he’s telling me that they are changing the lender and I asked why? When I did this he asked if I already notified my insurance and I responded yes. So he huffed heavily and said “ fine we will just pay the extra fee” I left, a week later they call me to say I needed to come back and sign another missing document. I was going out of town and said you could mail it to me and i will sign it and return it but i am not taking another trip. I received the document and it was for the paint protection. Two days ago I received notifications that my credit was run (without my consent) by the dealership. I called and left a message and a very nice gentleman called me and ensured he would look into it and call me back. I tried calling again this morning but got transferred to another finance manager. At this point I’ve lost all trust in this establishment. More

This dealership has always given me professionalism when I go since I bought my vehicle from them. I go since I bought my vehicle from them. More