Century West BMW

Great experience We're on our 5th BMW, and have tried many BMW service centers in our area including Calabasas and Beverly Hills BMW service centers. Century West BMW We're on our 5th BMW, and have tried many BMW service centers in our area including Calabasas and Beverly Hills BMW service centers. Century West BMW service center was by far the best experience; the other two I mentioned here don't even come close with Beverly Hills BMW service center being THE worst experience among all including BMW, Audi, Lexus. The main reason why our experience with Century West BMW has been, and continue to be, so good is because of Steve Smithson. Steve is a car guy, he knows BMW products, and he's focused on our needs! Steve has gone above and beyond to find the right technicians to figure out what a problem is, and solve it. Steve is the face of our Century West experience, and he appears to be very well supported by his management and the technicians; otherwise, our cars would not be maintained by Century West BMW as well as they have been. We have had problems with our BMW's (750i, 535xi, 550i, 335xi), and we nearly left BMW entirely, but the only reason why we bought another BMW is because we knew we have Steve and Century West to support us. More

5 Series Purchase Got a good deal off of the bat, everyone was personable. Nice knowing the dealership was not part of a large network, but rather family owned. Got a good deal off of the bat, everyone was personable. Nice knowing the dealership was not part of a large network, but rather family owned. More

Looking to upgrade my existing BMW I found a car on line that interested me. When I went to the dealership, everyone was polite and friendly. The staff was very focused on customer serv I found a car on line that interested me. When I went to the dealership, everyone was polite and friendly. The staff was very focused on customer service and mankind sure I was comfortable. We were able to come to an agreement fairly quickly and pain free. In the days following my purchase, I was contacted to make sure everything was ok and that I was happy with the car. There was also a couple of follow up items to take care of and they were very much on top of things and accommodating with my schedule. I really appreciate the quality of service and was extremely satisfied with the entire experience. More

Made my offer happen Century West made my offer happen on a new 2015 328i. Thank you to Don and David for getting me in the driver's seat :) Century West made my offer happen on a new 2015 328i. Thank you to Don and David for getting me in the driver's seat :) More

Absolutely fantastic Leonard was the most personable, most respectful, and most fun car professional I have ever done business with. He possesses the manners of a true gen Leonard was the most personable, most respectful, and most fun car professional I have ever done business with. He possesses the manners of a true gentleman; it didn't feel like I was a a car dealership, rather, I felt as if he and I were longtime friends. As I am car crazy, my only with is that I met more Leonard's when purchasing cars. More

Excellent experience with my first lease I called around to a number of dealerships in my area and at least half were non-responsive or hostile. In contrast, Neviana helped me with grace and I called around to a number of dealerships in my area and at least half were non-responsive or hostile. In contrast, Neviana helped me with grace and patience through every step of the leasing process even when I and my husband were making a multitude of demands. She was able to give us a great deal, matching and the beating all other offers made by other dealerships. I would highly recommend Neviana and Century West BMW anyone looking to buy or lease a new BMW. More

Great experience Thanks for everything, it's a great car and a great deal, I look forward to continued relationship. I was working on buys a car and glad the sale man Thanks for everything, it's a great car and a great deal, I look forward to continued relationship. I was working on buys a car and glad the sale man reached out to me from an inquiry I made with autotrader and the Internet More

Friendly and professional It is our first car after relocating from Europe in January. It went smoothly and fast. Neviana was helpful and professional. We like the bmw i3 very It is our first car after relocating from Europe in January. It went smoothly and fast. Neviana was helpful and professional. We like the bmw i3 very much so far. More

Maintenance and lease inspection Service department, and in particular William, is very professional, courteous and efficient. While there getting my lease inspection done, they a Service department, and in particular William, is very professional, courteous and efficient. While there getting my lease inspection done, they also got me into a new BMW is a painless way! Very happy with them. More

Ask for Bobby First BMW and Bobby was amazing. Great customer service and worked very hard to get me a great deal. Make sure you ask for Bobby. First BMW and Bobby was amazing. Great customer service and worked very hard to get me a great deal. Make sure you ask for Bobby. More