Century West BMW
North Hollywood, CA
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Excellent Don, thank you for your honesty and an amazing deal!!! I walked in here not sure of my decision and you made it such a pleasant and easy decision.. I Don, thank you for your honesty and an amazing deal!!! I walked in here not sure of my decision and you made it such a pleasant and easy decision.. I would highly recommend Don Engle at Century West for your next lease. Thank you again. More
Don Engle is amazing!! Don made a whole thing in such an easy way!! He is very honest man!! Keep up with great job. Thank you Don Engle for all your help. Don made a whole thing in such an easy way!! He is very honest man!! Keep up with great job. Thank you Don Engle for all your help. More
Quick and easy Don was very helpful during my car buying experience. I'm very happy with how quick the overall process was and my BMW purchase at Century West BMW. Don was very helpful during my car buying experience. I'm very happy with how quick the overall process was and my BMW purchase at Century West BMW. More
Thank you Don! I walked into this dealership and my experience with Don Engle was great from start to finish. He helped with making the process as smooth as possible I walked into this dealership and my experience with Don Engle was great from start to finish. He helped with making the process as smooth as possible. He made sure to get me the best deal possible on a BMW! I love my new car! More
Deceptive sales practices in finance department! This is a very difficult review to post; I am a 4-time BMW customer. My biggest complaint here is that I have been explicitly lied to by Jarod in the This is a very difficult review to post; I am a 4-time BMW customer. My biggest complaint here is that I have been explicitly lied to by Jarod in the finance team, misled and pressured into purchasing the lease end protection product. Century West BMW brands this as a genuine product that's supposedly exclusive to BMW. However, this is actually a third-party product after all. Aside from being pressured into an up-sell here, it took me over a month and countless phone calls and emails before my lease end and new lease were finally completed correctly, with many avoidable errors on behalf of the dealership along the way. These ruthless finance and sales employees seem desperate to make a quick buck instead of winning customer trust and loyalty. If they can be so shamefully immoral as to take advantage of a pregnant woman 6-months into her pregnancy, then they will just as easily manipulate you at this crooked dealership. Stay away from these liars! No excuses, just cons... More
Such a wonderful, stress-free experience Boton couldn't have been more kind of helpful. He helped me to buy my first bmw and I couldn't be happier. Great experience! Boton couldn't have been more kind of helpful. He helped me to buy my first bmw and I couldn't be happier. Great experience! More
Excellent Buying Experience As a salesperson myself, I have high expectations that Mack Sheikh readily met and exceeded. He is knowledgeable, pleasant, and highly professional. As a salesperson myself, I have high expectations that Mack Sheikh readily met and exceeded. He is knowledgeable, pleasant, and highly professional. He won my business and I would happily work with him again. More
Great sales consultant Mack was wonderful do work with. Very knowledgeable and friendly. Top notch! Please make sure to ask for him if you consider coming to this dealership Mack was wonderful do work with. Very knowledgeable and friendly. Top notch! Please make sure to ask for him if you consider coming to this dealership. More
Lease Leaving happy with my new lease. Would definitely recommend Botan in the future for all Bmw needs. Also the genius girl was great at explaining everyt Leaving happy with my new lease. Would definitely recommend Botan in the future for all Bmw needs. Also the genius girl was great at explaining everything as well. Very satisfied with the experience More
excellent service Mack was very patient with me in looking for the car that I wanted. Their showroom was under renovation so where they were located was not so impressi Mack was very patient with me in looking for the car that I wanted. Their showroom was under renovation so where they were located was not so impressive but the people were very friendly. More