Century West BMW

Avoid at All Costs Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months o Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months of my purchase. I should mention that both times, I was traveling at high speed on the freeway when the vehicle suddenly and completely shutdown, coming to a complete stop and endangering my life and those of others on the freeway. After having earned his commission, he's wiped his hands of any responsibility and has not helped in any way to resolve the issue. Service department has not been much better. The first time the car brokedown, they blamed it on the fuel tank, despite the car flashing powertrain messages. The second time, they blamed it on the fuel pump, despite the car again flashing powertrain messages. They've also informed me that they cannot guarantee-- after two services-- that the car will not breakdown down on the freeway again, despite the obvious danger to my physical safety. If you don't like paying a nice chunk of change to buy a useless death trap, I'd suggest avoiding this place and, in particular, Shahin. More

WORST BMW DEALERSHIP IN TOWN!!!!! AVOID THIS SCAM DEALERSHIP!!! Dealership illegally conducted a SPOT DELIVERY and allowed me to drive out the lot knowingly i wont be approved with AVOID THIS SCAM DEALERSHIP!!! Dealership illegally conducted a SPOT DELIVERY and allowed me to drive out the lot knowingly i wont be approved with financing. When i reach out to the dealership to return the vehicle i was told not to do so. Dealership lied throughout the vehicle purchasing process with their slimy sales tactics and dishonesty. Dealership continued to run my credit report even after i asked them not to do so IN WRITING! Dealership lied on the overall condition of the vehicle!! Dealership wont accept their vehicle back even after financing didnt go through. More

very happy with my car and the excellent treatment i receive I’ve been to 3 different dealership prior to going to Century West BMW, Corry ask me by phone what i want on my X3 and how much i am willing to spend I’ve been to 3 different dealership prior to going to Century West BMW, Corry ask me by phone what i want on my X3 and how much i am willing to spend and he will try to look for one that suited my need best. When i got to their dealeahip he show me one that almost perfect to what i want as one option i am asking for was really out of my price range. Bottom line i got the best X3 for my buget and a very profesional experienced dealing with Corry and his boss. Highly recommended this guys. So happy with my new BMW X3 2019 model year. Thanks guys. More

Excellent Sales and Finance Don Engle was knowledgeable and very fair. Found the car I wanted for a great price. He was kind and generous even though he’s a Packers fan! Don Engle was knowledgeable and very fair. Found the car I wanted for a great price. He was kind and generous even though he’s a Packers fan! More

Irene is the best! Irene is truly the best. My wife and I went car shopping at Century West BMW and Irene was the person that helped us. She was very helpful, friendly, Irene is truly the best. My wife and I went car shopping at Century West BMW and Irene was the person that helped us. She was very helpful, friendly, sweet and patient. She listened to everything we had to say and was able to get us the car that we wanted and for the price that we wanted. Thank you! More

Great experience with Don Engle! One of the best car shopping experiences thus far was with Don at Century West BMW! He was very informative, gave me all the facts and was not pushy b One of the best car shopping experiences thus far was with Don at Century West BMW! He was very informative, gave me all the facts and was not pushy but very helpful instead. He truly did want to get me the best deal. I would highly recommend him to anyone’s shopping for a BMW. Thank you Don! More

W A R N I N G Read this Drove all the way from San Diego to look at a white Porsche Cayenne and Mark was our salesman. We confirmed our appointment and when we got there the Drove all the way from San Diego to look at a white Porsche Cayenne and Mark was our salesman. We confirmed our appointment and when we got there the car had a big dent in the passenger door which was not in the pictures. They agreed to fix if we bought it and it became very obvious this is a get them in get them out very very unprofessional dealership. Mark put us on a test drive with some young guy who basically took us around the block and we drove for 2.5 hours. They appraised our 2017 BMW X1 and offered us $8,000 below wholesale dealer trade in. Mark said BMW is a great car but they are the worse depreciation vehicles and he said there even worse then a Kia and handed us our keys and showed us out. This was a BMW dealership and he was knocking his own brand and that was his sales technique. This place is a joke, and we brought cash to buy the Porsche. There are thousands of dealership STAY AWAY FROM THIS PLACE, take your money somewhere else. Mark lost a sale because he was simply a poor salesman with no sense of how to treat clients. GO SOMEWHERE ELSE. More

Don Engle is the man, seriously the best car salesman I've ever meet. Thanks again Don Engle for taking the time and listening to what we wanted. No pressure, is the man, seriously the best car salesman I've ever meet. Thanks again Don Engle for taking the time and listening to what we wanted. No pressure, walked us through the whole process with no drama. Ask for Don at Century West BMW, you won't be disappointed. Thanks again, Engle! More

Best car buying experience of my life!! From our initial email contact to the moment he helped guide me out of the lot in my sweet new car, Donald Engle was a joy and made this (usually drea From our initial email contact to the moment he helped guide me out of the lot in my sweet new car, Donald Engle was a joy and made this (usually dreaded) process SO easy. No game playing and no haggling! Donald was a straight shooter and offered me the best deal possible right out the gate. I can’t stress enough what a pleasure my car buying experience was with Donald at Century West BMW. And now I’m not dreading the end of my lease in 36 months!! :) I can’t wait to see the team there again! More

Outstanding buying experience! I recommend this dealership to anyone in the market for a new or preowned certified BMW. My salesman Mr. Don Engel and the staff made my buying experi I recommend this dealership to anyone in the market for a new or preowned certified BMW. My salesman Mr. Don Engel and the staff made my buying experience exceptional and provided outstanding customer service from beginning to end!!!😄 More