Century West BMW

Service was excellent and customer service with each person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant. person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant. More

Neal was amazing and very patient with me. He found me the best deal and treated me with tons of respect. Neal was extremely funny the best deal and treated me with tons of respect. Neal was extremely funny More

Mark is always very responsive, knowledge, helpful. His assistants are ready to help, and are very quick to answered any questions, and if do not know the answers, find somebody who does assistants are ready to help, and are very quick to answered any questions, and if do not know the answers, find somebody who does More

Best people I ever met I will go back again for another Best people I ever met I will go back again for another car and will recommend everyone Special thanks to Haik Financial services Amazing selec Best people I ever met I will go back again for another car and will recommend everyone Special thanks to Haik Financial services Amazing selection More

Mark King. Best Salesman on the planet. Thorough, honest, hardworking. Got me everything I wanted; showed a lot of hustle, and I was in and out in an hour with a brand new beautiful BMW! hardworking. Got me everything I wanted; showed a lot of hustle, and I was in and out in an hour with a brand new beautiful BMW! More

Doug is the BEST service advisor! He is very knowledgeable, trustworthy and has great customer service skills. Always models what customer service is really all about. Thank you!!! knowledgeable, trustworthy and has great customer service skills. Always models what customer service is really all about. Thank you!!! More

In my years of driving BMW & working with their dealerships, I have never gone to a worse dealership. I can’t remember the name of the initial man we worked with (David?), but Zaaed (Zack) Shaikh i dealerships, I have never gone to a worse dealership. I can’t remember the name of the initial man we worked with (David?), but Zaaed (Zack) Shaikh is the most arrogant and condescending salesman I have ever met. He asked me what I do, laughed, and told me I shouldn’t have extended the time or effort- as he makes more money than me without it. I was shocked he would speak to a customer that way. More than one sales representative showed us that they did not care for our time, disrespected us, and did not value us in the least. It was frustrating, as I expect a far higher level of service for the price I pay. We had agreed on financing details over the phone, and they completely changed it on papers. They tried to hastily get us to sign when we carefully read over it. We left thinking we don’t want to deal with such a place, and they called relentlessly for us to come back so they could fix their errors. Onwards to the vehicle- they sold us a defective vehicle with false pretenses. I had it thoroughly checked by an auto body shop. They found that the entire driver side panel had been replaced and did not align correctly (driver and back left door). The back left window does not roll down automatically. The car had not been serviced since 2017, and I purchased in 2019. I receive this warning every time I turn on my vehicle. The trunk was repainted a slightly different shade than the rest of the vehicle. The airbag sensor on my passenger seat is faulty, lending more credence to this being a vehicle involved in a collision that wasn’t even fixed right. Within the first few minutes of driving, the sensor on the passenger seat with nothing on it does not stop until I fasten the seat belt. I was told by the body shop that it was likely my car was totaled, fixed & resold. They had details erased that did not come up until after I had my car for a day. Upon noticing my sensor issues & the “service due since 2017” warnings, I called the day after I purchased my vehicle and even texted “Zack” who gave me his personal number if I had any trouble. No response from anyone. Stay far away from this place. More

The service department is great, very accommodating of special requests and I think the pricing is competitive. Kudos to Doug McClure, for his help in getting the right service for my car. I’ve been comin special requests and I think the pricing is competitive. Kudos to Doug McClure, for his help in getting the right service for my car. I’ve been coming here for years even though my car is way out of warranty. More

They were great! Especially Susan and Queyen Le. Just wonderful from start to finish. And the tacos were an extra treat. We were highly satisfied wonderful from start to finish. And the tacos were an extra treat. We were highly satisfied More

Awsome people here at BMW I bought a 2015 GMC 1500 Sierra not your average Expensive Truck but Leonard Turner and sales Personal treated me and my Family with great class. not your average Expensive Truck but Leonard Turner and sales Personal treated me and my Family with great class. More