Century West BMW
North Hollywood, CA
Filter Reviews by Keyword
By Type
Showing 551 reviews
Amazing experience, got me in the exact vehicle I was looking for!!!!! Will def recommend and return for all servicing. Ask for Zack if you want an amazing experience. looking for!!!!! Will def recommend and return for all servicing. Ask for Zack if you want an amazing experience. More
They replaced an expensive part as promised, washed the car and arranged for Uber transportation at their cost. Friendly and reliable and honest. I’ll return for service car and arranged for Uber transportation at their cost. Friendly and reliable and honest. I’ll return for service More
With few loaners and a no rental reimbursement policy makes service here too inconvenient. I’ll be going elsewhere for service. Too bad, as I have been a customer for over 10 years. makes service here too inconvenient. I’ll be going elsewhere for service. Too bad, as I have been a customer for over 10 years. More
I leased an X2 in Dec 2, 2020. The car two weeks after I got it started running out of battery and had to get towed to the dealership, the battery was replaced by a new one. Soon all the red lights went on, got it started running out of battery and had to get towed to the dealership, the battery was replaced by a new one. Soon all the red lights went on, took the car to dealership over 6 weeks, the car still siting there with no diagnosis More
Mark Nishimura is the best! We have bought 3 BMW's from in the past. Wouldn't think of going to anyone else. From the minute we arrived his customer service is to a higher standard of anyone we have ever d in the past. Wouldn't think of going to anyone else. From the minute we arrived his customer service is to a higher standard of anyone we have ever dealt with for leasing a new car. More
Great service because they treat you like a family member and you feel like the only customer there. Love the friendly atmosphere there and I would recommend it to everyone. and you feel like the only customer there. Love the friendly atmosphere there and I would recommend it to everyone. More
They are very professional and efficient. They sent me extra photos and a walk around video that I asked for. They made me feel comfortable with my purchase. extra photos and a walk around video that I asked for. They made me feel comfortable with my purchase. More
Five star for sure! Everyone was friendly and courteous and my car was available at the time promised. There was sticker shock ... but after the professional detail my car was slammin’. Thanks to All. and my car was available at the time promised. There was sticker shock ... but after the professional detail my car was slammin’. Thanks to All. More