
Century West BMW
North Hollywood, CA
Filter Reviews by Keyword
By Type
Showing 570 reviews
Our salesman Leonard was a pleasure to work with, very easy going and no pressure or sleazy sales tactics. The whole experience was easy, highly recommend dealership. From every person we encountered they easy going and no pressure or sleazy sales tactics. The whole experience was easy, highly recommend dealership. From every person we encountered they provided exceptional customer service!! More
Thanking the whole team for an awesome experience in purchasing my first BMW. Much appreciation to Matt (our salesman) for his patience and hospitality. purchasing my first BMW. Much appreciation to Matt (our salesman) for his patience and hospitality. More
The service advisors lack customer service skills and try to lie their way out of trouble. Very disappointing but not the first time this has happened. The team is in desperate need of some customer service to lie their way out of trouble. Very disappointing but not the first time this has happened. The team is in desperate need of some customer service schooling. More
Clean, organized, facility, and very professional staff. Leonard was friendly, informative, and a good listener. I would definitely refer him to friends and family. Leonard was friendly, informative, and a good listener. I would definitely refer him to friends and family. More
Leonard is AMAZING!! I love this guy so much. He is kind and helpful and I recommend him to everyone. I just got my second BMW through him. He genuinely cares about his customers. We met with Haik in the and helpful and I recommend him to everyone. I just got my second BMW through him. He genuinely cares about his customers. We met with Haik in the last stages of buying. I guess he’s the closer guy? He was great! Car shopping isn’t always the most fun ever, but at Century West I’ve found that it’s pretty easy. Why do the finance guys on the first floor always look so unhappy? They get all sketched out when you walk near them. I don’t get it. More