
Century West BMW
North Hollywood, CA
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this was the second time i bought a car from Century West. the deal was swift and pleasant. the salesman was courteous and helpful. the Financing person was also very good. we completed the sale very qu West. the deal was swift and pleasant. the salesman was courteous and helpful. the Financing person was also very good. we completed the sale very quickly. i am very pleased with the deal. More
Since I had to wait while my car was being serviced, Brian hussled it right through! That’s the kind of attitude and service you seldom find anymore. Brian hussled it right through! That’s the kind of attitude and service you seldom find anymore. More
When I 1st bought my car it turned out that the sales person was not honest. I've taken my car there a couple times for service the 1st time they tried to sell me everything under the sun the 2nd time no person was not honest. I've taken my car there a couple times for service the 1st time they tried to sell me everything under the sun the 2nd time not sure what they did but I left and my car lost all power on fly almost got into a accident. I had the return and then they made it right. More
Horrible experience at Century West BMW! When I scheduled my appointment for an oil change, I requested a loaner car and the person on the phone said sure no problem. Went to my appointment and the service m my appointment for an oil change, I requested a loaner car and the person on the phone said sure no problem. Went to my appointment and the service manager refused to give me a loaner car because I was only getting an oil change, which is "not a real service." He promised that my car would be done in an hour but I ended up sitting there and waiting for almost 2 hours and had to check on the status 3 times. In the meantime, I was hungry and didn't have a loaner car to go anywhere. Sooo frustrating! More