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Century West BMW
North Hollywood, CA
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I brought in my BMW I three for service and the service technician Freddi was extremely helpful and communicative. They sent me a video overview of the status of my car and had it back to me in no time technician Freddi was extremely helpful and communicative. They sent me a video overview of the status of my car and had it back to me in no time at all. More
Very competent advice & guidance very nice ambience, good treatment, very nice and friendly people, great cars. Highly recommended!! treatment, very nice and friendly people, great cars. Highly recommended!! More
The service department did not update me on my vehicle getting serviced. I had to continually call to find out information. Also no loaner vehicle given. They offered me an economy car to rent but I have getting serviced. I had to continually call to find out information. Also no loaner vehicle given. They offered me an economy car to rent but I have an X7 and had to pay for a bigger vehicle. This dealership lacks costumer service. More
The worst experience ever. If you drive a BMW X3 M please do not bring your vehicle to this location. Service issues from October 2021- February 2022 do not bring your vehicle to this location. Service issues from October 2021- February 2022 More
Juan the service advisor has always taken good care of me. Very friendly and professional. This dealership isn’t my local one but I only take my car here for service. me. Very friendly and professional. This dealership isn’t my local one but I only take my car here for service. More