Century West BMW

Very helpful. Walked in for a new tire. Took care of that, got a video of a multi point inspection and a new battery for the fob. Thinking of switching to them Walked in for a new tire. Took care of that, got a video of a multi point inspection and a new battery for the fob. Thinking of switching to them More

Go beyond your expectations. Great customer service and personal experience. Attentive, resolve issues, no runarounds Great customer service and personal experience. Attentive, resolve issues, no runarounds More

Very nice employees explaining everything nicely doing their job perfect very patient very good customer service their job perfect very patient very good customer service More

Best experience ever at Century West BMW. I am very pleased with everything. Thank you for your excellent service. I am very pleased with everything. Thank you for your excellent service. More

Horrible experience at Century West BMW and I worked here! My car was there for over 5 weeks. They insisted I pay for a problem that existed when I bought my CPO 440i. They even went as far as rewriting here! My car was there for over 5 weeks. They insisted I pay for a problem that existed when I bought my CPO 440i. They even went as far as rewriting the repair order to make it look like it was my fault. Phone calls to the service writer, service manager and general manager went to voicemail and took days for return calls. With all the BMW dealership choices nearby, avoid this one. More

Great customer service with upfront no haggle pricing. They undersell and over perform. Very pleased with overall experience! They undersell and over perform. Very pleased with overall experience! More

Susan is very accommodating and very people person. We love her positive vibe. A sure asset indeed. She’s passionate about her job and i deed gives her best. We will be recommending your dealership to We love her positive vibe. A sure asset indeed. She’s passionate about her job and i deed gives her best. We will be recommending your dealership to other friends and relatives for sure. We will also make sure we will refer her and your dealership to everyone we know. More

Doug and the entire service team are great, beginning from the intake group. Communication during the entire process was stellar. from the intake group. Communication during the entire process was stellar. More

Been coming here for a long time now and the service has always been great! always been great! More

I came in without an appointment for the first time and was very happy with the people in the service department. I waited and was out with a cleaned and serviced X3 in two hours. I will be back again. was very happy with the people in the service department. I waited and was out with a cleaned and serviced X3 in two hours. I will be back again. More